We wanted a new bread knife, specifically for sourdough bread. The lady who assisted us, I think her name was Donna, was so knowledgeable and helpful. She showed us three different options at differen... Ver más
Localización
Cambiar localizaciónĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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Consulta las opiniones de los clientes
Always a great experience in a Pro Cook shop... helpful staff, demos if needed and well-laid out displays. Staff pointed out that I could buy two cutlery sets at a very large discount, which was idea... Ver más
Popped in the shop to see the saucepans I was interested in after receiving an email with 20% off. I assumed it was an online discount and after mentioning the discount I was informed it applied in sh... Ver más
La empresa ha respondido
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, Reino Unido
- 01752 270724
4,9
Excelente
436 opiniones
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Good products at a competitive price…
Good products at a competitive price and excellent customer service
23 de junio de 2026
Respuesta de ProCook - Plymouth
We're so glad you enjoyed our products and found our prices competitive, along with excellent customer service! Thank you for your kind words.
The staff are so lovely
The staff are so lovely. I'm a wheelchair user and they were so helpful helping me find the right pans for me and everything else I need for my kitchen. They had no problems with me ambeling around the shop in my wheelchair and the shop is set out lovely to get a wheelchair around.
2 de julio de 2026
Respuesta de ProCook - Plymouth
We're so pleased to hear you had such a positive experience in our store! It's wonderful that our staff were helpful in assisting you with your kitchen needs. We're also glad to know our shop layout was accommodating for your wheelchair.
Great purchase
Love them really pleased with my purchase love my wok nothing sticks it’s fabulous
29 de junio de 2026
Good quality
29 de junio de 2026
Great customer service
Great customer service from extremely knowledgeable staff. Mel who served me was warm & welcoming. She took her time to understand what my needs were. I would definitely recommend ProCook Plymouth
17 de junio de 2026
Very pleasant shop and the staff are…
Very pleasant shop and the staff are always helpful
24 de junio de 2026
Respuesta de ProCook - Plymouth
We appreciate your positive feedback regarding our excellent customer service and fantastic deals; we are so happy you are pleased!
Helpful staff
19 de junio de 2026
Great products and staff
22 de junio de 2026
Respuesta de ProCook - Plymouth
We appreciate your kind words.
Staff are extremely helpful
Staff are extremely helpful and have amazing knowledge. Would definitely buy from them again.
21 de junio de 2026
Respuesta de ProCook - Plymouth
We're so glad our staff were extremely helpful and knowledgeable! We appreciate your kind words and look forward to your next visit.
Recommended
First time visiting the shop, very helpful staff and had exactly what I was looking for. High end quality products but also some affordable mid-range too. Recommended.
20 de junio de 2026
Respuesta de ProCook - Plymouth
We're so glad you had a positive first visit! It's wonderful that our staff was helpful and you found exactly what you needed. We appreciate your recommendation!
The lady who served me was very helpful…
The lady who served me was very helpful and took time to explain to me about the product I wanted
11 de junio de 2026
A proper cookshop.
Friendly and helpful service from the moment you enter the shop. Well stocked and clean and tidy . Has everything you need for the kitchen and dining plus all the little odds and ends that you can’t normally find. A real bonus to have in Plymouth.
15 de junio de 2026
Staff are very welcoming
Staff are very welcoming, and don't follow you around, staff are very knowledgeable about there products,
14 de junio de 2026
Respuesta de ProCook - Plymouth
We're delighted you found our team welcoming and knowledgeable about our products. Thank you for your kind feedback!
Great shop and decent prices
13 de junio de 2026
Respuesta de ProCook - Plymouth
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
the staff was nice.
12 de junio de 2026
Very helpful staff
Very helpful staff. Good product. I would buy from there again if I need anymore.
6 de junio de 2026
Very clean well organised store with…
Very clean well organised store with professional and friendly staff.
The ladies were able to quickly assist me with my purchase of a mezzuluna. They explained the Think 25 process as I was buying a bladed tool.
I was not rushed and they were both helpful and patient with me when I entered my email incorrectly.
Very happy with the quality of the mezzuluna and look forward to using it.
Would highly recommend and plan to make further purchases in the future.
12 de junio de 2026
Friendly helpful staff
Friendly helpful staff, great products, we will be returning.
11 de junio de 2026
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