We wanted a new bread knife, specifically for sourdough bread. The lady who assisted us, I think her name was Donna, was so knowledgeable and helpful. She showed us three different options at differen... Ver más
Localización
Cambiar localizaciónĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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Consulta las opiniones de los clientes
Always a great experience in a Pro Cook shop... helpful staff, demos if needed and well-laid out displays. Staff pointed out that I could buy two cutlery sets at a very large discount, which was idea... Ver más
Popped in the shop to see the saucepans I was interested in after receiving an email with 20% off. I assumed it was an online discount and after mentioning the discount I was informed it applied in sh... Ver más
La empresa ha respondido
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, Reino Unido
- 01752 270724
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Friendly helpful staff
Friendly helpful staff, great products, we will be returning.
Staff in the Plymouth branch are always…
Staff in the Plymouth branch are always super friendly and very approachable. Always on hand to help, demonstrate and advise. This is my new favourite shop.
Great products helpful but not pushy…
Great products helpful but not pushy advice, friendly , considerate staff
Great staff and great products
The staff were really friendly and informative. The products are such high quality and come in a variety of colours which is great for matching any kitchen.
Very welcoming with the staff and…
Very welcoming with the staff and helpful. It been a long time since I experience expert customer service. Make me want to buy from you again.
Helpful staff
Was great friendly staff always happy…
Was great friendly staff always happy to give advice on your purchase
Excellent service
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Very helpful
Very helpful, remembered who I was from a previous visit. Showed me my options for a purchase

Respuesta de ProCook - Plymouth
Staff are very helpful
Staff were very helpful and happy to provide any advice without pushing for a sale.

Respuesta de ProCook - Plymouth
The assistant was very helpful in…
The assistant was very helpful in helping me decide on the knife sets, very polite and cheerful

Respuesta de ProCook - Plymouth

Respuesta de ProCook - Plymouth
Staff member extremely knowledgeable
Staff member extremely knowledgeable. Knew exactly what to recommend to suit my needs, including consideration of the weight of pans.
I bought a set of pans and also the Elite frying pan. I have been surprised that food sticks badly to the pan, though I thought I had seasoned the pan as recommended.
Frying an egg was hopeless.
I called in to Pro cook ( in another city) to ask about this. Again I received good advice from staff there. Staff are obviously so well trained and knowledgeable about the product they sell. The saucepans are very smart.
I hope the frying pan’s performance will match up to its high price. Time will tell.

Respuesta de ProCook - Plymouth
Quality
My wife and I only entered pro cook looking for another outlet that used to be in this location. We began to browse anyway and a very enthusiastic member of your team gave us her undividdd attention. As above she was very enthusiastic and very knowledgeable about your range of products and the relevant levels of quality and price. Suffice to say we bought a set of cutlery and a couple of small items but will return when ready to make our next purchase.

Respuesta de ProCook - Plymouth
Very helpful assistant
Very helpful assistant who had a good knowledge of the product.

Respuesta de ProCook - Plymouth
Great staff,new about the products that…
Great staff,new about the products that we wished to buy and gave very helpful tips .

Respuesta de ProCook - Plymouth
Great service and range of products
Mainly the proficient help the shop staff provide. We've been impressed on several occasions.

Respuesta de ProCook - Plymouth
Very pleased
The shop is very well laid out and the staff are friendly and helpful. I can’t fault them at all.

Respuesta de ProCook - Plymouth
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Gave good advice and didn't try to push the more expensive items.

Respuesta de ProCook - Plymouth
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