Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... Ver más
Localización
Cambiar localizaciónUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Consulta las opiniones de los clientes
Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Ver más
La empresa ha respondido
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Ver más
La empresa ha respondido
Beautiful cookware which we thought were reasonably priced. The member of staff was very polite, happy and helpful.
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Reino Unido
4,9
Excelente
1 mil opiniones
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Staff are always polite
Staff are always polite, helpful and products are of good value.
6 de febrero de 2026
The staff where very helpful
The staff where very helpful , plus I love pro cook shop , would buy whole shop if I had the money, all the things I have bought over the years have be really good quality.
5 de febrero de 2026
Pan-tastic service
A pan for my induction hob stopped working. Replaced straight away with happy and helpful shop assistant. Great service
1 de febrero de 2026
Good selection helpful staff
4 de febrero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The assistant was great
The assistant was great she was informative let us test but also gave us the space to make a choice with out being pushy.
27 de enero de 2026
Respuesta de ProCook - Rushden Lakes
We're so happy to hear that our assistant was informative and gave you the space to make a choice. We appreciate you taking the time to share your experience!
Respuesta de ProCook - Rushden Lakes
We appreciate your positive feedback! We're so happy you found our displays, quality, and value for money to your liking.
Good service helpful and pleasant
Good service helpful and pleasant. Understood the product that we were wanting to buy and gave us the irrelevant information.
29 de enero de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate your feedback and are glad you found our service helpful and pleasant. We will work on providing only relevant information about the products.
Respuesta de ProCook - Rushden Lakes
We appreciate you letting us know our service was professional and knowledgeable! We are so happy to hear it.
Respuesta de ProCook - Rushden Lakes
We appreciate you letting us know about the excellent help and advice in store; it means a lot to our team that you had a great experience.
Respuesta de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and liked our shop.
Respuesta de ProCook - Rushden Lakes
We're glad you had a positive experience with our team member. Thank you for your feedback; we appreciate it.
Great range of good quality products
Great range of good quality products at reasonable prices. The cashier was friendly and polite. This was my first visit to PROCOOK but it won't be my last.
24 de enero de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate you sharing your positive experience. We're happy you found a great range of good quality products at reasonable prices and that our cashier was friendly and polite. We look forward to your return.
I really like the range of products…
I really like the range of products giving lots of choice. The items are also reasonably priced.
22 de enero de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you like our wide range of products and reasonable prices.
Excellent customer service
Excellent customer service. Took pan back that non stick was coming away replaced with no question.
26 de enero de 2026
Respuesta de ProCook - Rushden Lakes
We're happy to hear that our customer service was excellent and that we could replace the pan without any issues. Thanks for your positive feedback!
Respuesta de ProCook - Rushden Lakes
We appreciate you letting us know our staff was helpful; it means a lot to our team.
Unfortunately this stainless steel tray…
Unfortunately this stainless steel tray bucked the first time I used it.
19 de enero de 2026
Respuesta de ProCook - Rushden Lakes
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Respuesta de ProCook - Rushden Lakes
We appreciate you letting us know our staff was helpful and polite; it means a lot to our team.
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