Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... Ver más
Localización
Cambiar localizaciónUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Ver más
La empresa ha respondido
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Ver más
La empresa ha respondido
Beautiful cookware which we thought were reasonably priced. The member of staff was very polite, happy and helpful.
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Reino Unido
4,9
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The assistant was helpful
The assistant was helpful and informative but not pushy. She provided the required information and then left us to think about our purchase!
4 de marzo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Staff were very knowledgable and…
Staff were very knowledgable and helpful with my purchase .
1 de marzo de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate you letting us know our staff was knowledgeable and helpful with your purchase! We are so happy to hear it.
Great range of quality products
Great range of products along with knowledgable, helpful friendly staff.
3 de marzo de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our products and found our staff helpful.
Top quality and lovely shop and staff.
3 de marzo de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate your positive feedback regarding our top-quality products, lovely shop, and staff; we are so happy you enjoyed them!
Respuesta de ProCook - Rushden Lakes
We appreciate you sharing your feedback. We're so glad you find our cup and saucer combo lovely and at a very good price.
Such a useful knife extremely sharp for…
Such a useful knife extremely sharp for great cutting of veg.
25 de febrero de 2026
Respuesta de ProCook - Rushden Lakes
We're happy to hear that our knife is useful for your vegetable cutting needs and that its sharpness meets your expectations. Thanks!
Respuesta de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We are so happy to hear the sales lady was lovely, polite, and knowledgeable.
The staff were very helpful and…
The staff were very helpful and knowledgeable. We were able to purchase the items we needed.
26 de febrero de 2026
Respuesta de ProCook - Rushden Lakes
We're happy to hear that our knowledgeable staff were able to help you find the items that you needed. We appreciate your positive feedback!
Staff were pleasant, helpful
Staff were pleasant, helpful and knowledgeable about the products making for a very good shopping experience. Hence they got the sale.
25 de febrero de 2026
Respuesta de ProCook - Rushden Lakes
We're happy to hear that our staff's helpfulness and product knowledge contributed to a very positive shopping experience for you. Thank you for your feedback!
Disappointed the service
The company is good , the price is a little high, and the service is poor!
23 de febrero de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate your feedback and regret that our service and pricing did not meet your expectations. We will review your comments.
Lovely customer service
19 de febrero de 2026
Respuesta de ProCook - Rushden Lakes
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Respuesta de ProCook - Rushden Lakes
We appreciate you letting us know that our staff was wonderful. Thank you for your positive feedback; we are so happy!
Go to the shop and buy
I went to buy a knife sharpener; I got one it good. I went back bought another.
I needed a large gammon boing pan, so I went and bought a stainless steel one, it was good.
A week or so later I needed a replacement wok, guess what? Yes I bought one. I also picked up measuring jugs and baking sheets all seem be of a high quality. It’s not the cheapest shop in the country but it’s far from the dearest. The staff are helpful and polite which you can’t say about Amazon.
Best of all you can pick up the things and feel the quality before you buy, and you can’t do that online.
20 de febrero de 2026
Respuesta de ProCook - Rushden Lakes
We're happy to hear that you appreciate the quality of our products and the helpfulness of our staff. It's great to know you value being able to assess items in person before purchasing. Thank you for your positive feedback!
A good shopping experience.
The staff are very attentive and helpful, nothing was too much trouble for them. The store is clean, bright and appealing.
16 de febrero de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff attentive and helpful and liked our store.
Friendly staffs
15 de febrero de 2026
Respuesta de ProCook - Rushden Lakes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Rushden Lakes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff were very friendly and helpful…
Staff were very friendly and helpful love this shop
6 de febrero de 2026
Labelling of reduced goods needs to be…
Labelling of reduced goods needs to be clearer
3 de febrero de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate your feedback and will improve our reduced goods labeling. Thank you for bringing this to our attention.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.