ProCook - Solihull Opiniones 

939
TrustScore: 5 sobre 5

4,9

Unit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Ver más

Valorada con 5 estrellas sobre 5

I was served by James in the Solihull store. He was really helpful and knowledgeable about the Induction pans. I forgot my pan dividers and rang the shop and they were delivered to my door. I was in t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The gentleman in store was so helpful when I asked about comparing two products. A lady kindly took item whilst I shopped and would kindly put behind the till.


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

939 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(939)

25.240 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The staff are very helpful

The staff are very helpful, and they are very friendly. I wish more shop staff were as good as Pro Cook.

17 de febrero de 2026
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Respuesta de ProCook - Solihull

We appreciate you taking the time to share your experience! We're so happy to hear that you found our staff helpful and friendly. Thanks for your kind words.

Valorada con 5 estrellas sobre 5

Great staff

Great staff, helpful and pointed out the special offers by the till.

17 de febrero de 2026
Logotipo de ProCook - Solihull

Respuesta de ProCook - Solihull

We appreciate your positive feedback. We are so happy to hear that you found our staff great and helpful and that they pointed out our special offers.

Valorada con 5 estrellas sobre 5

Great quality spoons

Great, high quality products. Bought several items from ProCook and they seem to last. Spoons were just as we wanted.

15 de febrero de 2026
Logotipo de ProCook - Solihull

Respuesta de ProCook - Solihull

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you find our products high quality and long-lasting, and that the spoons met your expectations.

Valorada con 5 estrellas sobre 5

Lovely store with helpful staff and a…

Lovely store with helpful staff and a great range of products. It had exactly what I was looking for.

11 de febrero de 2026
Logotipo de ProCook - Solihull

Respuesta de ProCook - Solihull

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our great range of products and helpful staff.

Valorada con 4 estrellas sobre 5

Good in-store advice

Good in-store advice
Good, best quality knives + accessories
Lifetime guarantee (on certain knives)
Easily found in Touchwood Solihull

10 de febrero de 2026
Logotipo de ProCook - Solihull

Respuesta de ProCook - Solihull

We're happy to hear that you found our in-store advice helpful and that you are pleased with the quality of our knives and accessories! We appreciate your positive feedback regarding our guarantee.

Valorada con 5 estrellas sobre 5

Shop laid out well

Shop laid out well, staff friendly, Lots of utensils, lots of gift ideas too

13 de febrero de 2026
Logotipo de ProCook - Solihull

Respuesta de ProCook - Solihull

We appreciate you taking the time to leave us this great review! We're so happy you liked our shop's layout and friendly staff.

Valorada con 5 estrellas sobre 5

Good product

Good product, and the shop service was brilliant

12 de febrero de 2026
Logotipo de ProCook - Solihull

Respuesta de ProCook - Solihull

We're happy to hear you enjoyed the product and the brilliant service at our shop. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Good selection of saucepans

Good selection of saucepans, friendly staff. Pleased with the small size stainless steel one I bought, good quality, heavy base. Heats milk really well without scolding on bottom of pan. Will buy more

8 de febrero de 2026
Valorada con 5 estrellas sobre 5

Excellent service and advice kept my…

Excellent service and advice kept my items to collect later as they were heavy. Have used them several times before

5 de febrero de 2026
Logotipo de ProCook - Solihull

Respuesta de ProCook - Solihull

We're happy to hear that you received excellent service and advice. We appreciate you choosing us and are glad we could assist with your heavy items. Thank you for your continued patronage!

Valorada con 5 estrellas sobre 5

Excellent products and staff

Fairly new to Procook, but starting to be a serious fan! Exceptionally knowledgeable staff, friendly and helpful. Just asking important good range of stock that will no doubt stand the test of time, with good range of prices for similar products, so you can spend a lot, or not so much, but even entry level stuff is very good. So far new knives tgat have transformed food prep, and the beginnings of a new saucepan collection, thanks Solihull, I will be back!!

6 de febrero de 2026

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