I was greeted with a lovely smile by Lisa, who genuinely couldn’t do enough for me. She was so patient, helpful and knowledgeable, and took the time to make sure I found exactly what I was looking f... Ver más
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Localización
Cambiar localizaciónUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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Consulta las opiniones de los clientes
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Ver más
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A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Ver más
We have both bought a lot of cooking items from Pro cook and their quality is second to none. Great value for money!! The young lady in the Solihull store, imaan, was fantastic. Her knowledge and... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Reino Unido
4,9
Excelente
962 opiniones
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More instructions
great small blender but lacking in instructions on use, as this was the first one I've bought, I had to work out the settings and the use of blades by trial and error.
20 de marzo de 2026
Respuesta de ProCook - Solihull
We appreciate your feedback on the blender. We're sorry the instructions weren't clear enough. We will review them to make sure using our products is easy.
Excellent customer service and…
Excellent customer service and communication. Caring and knowledgeable staff.
17 de marzo de 2026
Helpful staff,excellent knives,perfect…
Helpful staff,excellent knives,perfect for the kitchen tasks.
18 de enero de 2026
Respuesta de ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and our knives excellent.
The shop was clean and well set out
The shop was clean and well set out .
The staff were helpful and welcoming .
8 de marzo de 2026
Great product knowledge…
Sales lady had great product knowledge which helped me make the right choice for what I needed. Very polite and great listener.
12 de marzo de 2026
The service in the shop was excellent
The service in the shop was excellent. The assistant was really helpful, knowledgeable and friendly
15 de marzo de 2026
Lovely shop to browse around excellent…
Lovely shop to browse around excellent value and pleasant and helpful staff
12 de marzo de 2026
Respuesta de ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our excellent value and helpful staff.
The staff member was friendly and knowledgable
The staff member was friendly, polite and very knowledgeable. She helped us choose great products and was able to fully describe any detail of the products. (Wish I could remember her name)
7 de marzo de 2026
Friendly staff
11 de marzo de 2026
Excellent range and quality.ve a great range of products and…
Have a great range of products and excellent quality.
10 de marzo de 2026
Respuesta de ProCook - Solihull
We appreciate you taking the time to share your positive experience with our excellent quality and great range of products!
The lady who helped us was incredibly…
The lady who helped us was incredibly knowledgable and helped us make a decision on which knives to buy. An absolute credit to your organisation.
5 de marzo de 2026
Respuesta de ProCook - Solihull
We appreciate you sharing your experience. We're so happy to hear that our team member's knowledge helped you choose the perfect knives. It's great to know we're a credit to you.
Unexpected Purchase
I purchased a couple of items I had been looking for for awhile.
8 de marzo de 2026
Respuesta de ProCook - Solihull
We're happy to hear that you found the items you were looking for. Thank you for your purchase and for sharing your positive experience!
Respuesta de ProCook - Solihull
We appreciate your positive feedback regarding our perfect product and friendly service; we are so happy you enjoyed them!
Nice shop nice staff
4 de marzo de 2026
Respuesta de ProCook - Solihull
We are so glad you enjoyed your visit and appreciate your kind words about our team and shop!
A really decent bread knife that makes…
A really decent bread knife that makes cutting a loaf effortless
1 de marzo de 2026
Good service and great product
Good service and great products at reasonable prices. Really lovely helpful staff too
4 de marzo de 2026
Respuesta de ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our service, products, prices, and staff.
Respuesta de ProCook - Solihull
We're happy to hear that you feel you received excellent value. Thank you for your positive feedback; we appreciate it.
I am a lady in my 80s and The young girls were…
I am a lady in my 80s and The young girls were so helpful l will certainly be back
2 de marzo de 2026
Respuesta de ProCook - Solihull
We're so happy to hear that our team was helpful! We appreciate your kind words and look forward to seeing you again soon.
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