Great service, staff came over when they saw we were looking at knives and ask if I wanted to try and was very helpful in talking about them, giving some advice or thoughts when asked with no feeling... Ver más
Localización
Cambiar localizaciónUnit 62 Westquay Shopping Centre, SO15 1QE Southampton, GB
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Consulta las opiniones de los clientes
Phoned Southampton store to check stock, phone answered promptly by manager, who after checking stock confirmed only one in stock and kept it back for our collection later that day. Well done good fri... Ver más
Very helpful assistant in the shop. Sorry, can't remember his name. He took the time to explain about the different types of kitchen knives. He let me try chopping some vegetables to see which knife h... Ver más
We brought our new pans from Southampton store. Excellant customer service. The lady was informative, friendly and helped us choose a lot morr than we intended. The pans are great quality and love thr... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 62 Westquay Shopping Centre, SO15 1QE, Southampton, Reino Unido
- 023 8268 1036
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They answered all my questions about a…
They answered all my questions about a product. Made it easy. Many thanks.

Respuesta de ProCook - Southampton
Excellent customer service
Excellent customer service. The staff were friendly, professional, and very helpful throughout the whole process. They answered all my questions clearly and made everything easy and stress free. I am very satisfied with the service and would highly recommend them.

Respuesta de ProCook - Southampton
Excellant customer service
We brought our new pans from Southampton store. Excellant customer service. The lady was informative, friendly and helped us choose a lot morr than we intended. The pans are great quality and love thr 25yr guarentee

Respuesta de ProCook - Southampton

Respuesta de ProCook - Southampton
The staff were extremely pleasant and…
The staff were extremely pleasant and helped me with my purchase.

Respuesta de ProCook - Southampton
High quality cooking materials at very…
High quality cooking materials at very reasonable prices.

Respuesta de ProCook - Southampton
Great service lady knowledgeable and…
Great service lady knowledgeable and very helpful

Respuesta de ProCook - Southampton
Excellent Service by Katie!
Popped in for knives and some kitchen essentials before I move and had a fantastic experience. The staff were attentive and Katie went above and beyond to help me find the perfect knives. Being able to try them was a real bonus! Very pleased with my purchase and the overall experience.

Respuesta de ProCook - Southampton
Great welcome in store.Nothing too much trouble!!
The members of staff answered all my questions but there was no hard sell which l found very refreshing.I was able to try the knife with a potato too before l bought it.
I will be returning again to the shop in West Quay Centre,Southampton.
The guy who served us first deserves a pay increase!Good eye contact and a beaming smile greeted us.

Respuesta de ProCook - Southampton

Respuesta de ProCook - Southampton
Good quality products
We started buying from ProCook when we were on holiday in Street, a few years ago now. Since then if we needed any cooking items we would always go to ProCook first. The staff are always very helpful. I find the layout of the shops always nicely set out and invites you to look around at other items. Always a good experience.
Good product and reasonable price.loved…
Good product and reasonable price.loved the colours. Good service from the staff and will visit the shop again.
Everything a cook could need !
Everything a cook could need, all in one lovely shop. Good quality at reasonable prices. I was so pleased to find the shop. The assistant was very helpful.
Disappointed I returned a gift with the…
Disappointed I returned a gift with the receipt, the money was returned to the gift giver, I had to pay for the items, that were on offer at the time, so full price, and told to reach out to the card holder, I now have to ask them to send me the money, which you had in the first place.

Respuesta de ProCook - Southampton
Purchased an electric salt and pepper…
Purchased an electric salt and pepper shaker, came home doesn't work, most of them were all broken in the shop, I shouldn't of brought one in there

Respuesta de ProCook - Southampton

Respuesta de ProCook - Southampton
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