Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Ver más
Localización
Cambiar localizaciónUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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Consulta las opiniones de los clientes
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Ver más
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Ver más
La empresa ha respondido
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Reino Unido
4,9
Excelente
956 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The lady who served me was very helpful…
The lady who served me was very helpful when I was purchasing some new wine glasses.
21 de abril de 2026
Respuesta de ProCook - Spalding
We're happy to hear that our staff was helpful during your wine glass purchase. Thank you for sharing your positive experience with us!
Springfields experience
We called in at the springfields shop close to closing time , The young assistant offered advice , She was very professional, Her knowledge of products was outstanding ,
May I say an asset to your company .
I’m sorry I didn’t get her name to mention ,
Very pleased with our purchase
21 de abril de 2026
Pro cook Spalding
The team are lways helpful and good customer service. Good range of products
19 de abril de 2026
Great service and informative about…
Great service and informative about what product you should buy for particular types of cooking.
20 de abril de 2026
Excellent products
I found the assistants extremely helpful, courteous and knowledgeable about the products they are selling.
18 de abril de 2026
The staff at Springfield Outlet Centre…
The staff at Springfield Outlet Centre are knowledgeable and friendly.
The quality of ProCook products far exceeds other brands.
15 de abril de 2026
Absolutely love these items excellent…
Absolutely love these items excellent quality throughout
6 de abril de 2026
Respuesta de ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy you love the excellent quality of our items.
Quality at ProCook
I have shopped in the Spalding branch before and found the staff very friendly , helpful and knowledgeable.
The ProCook products are second to none.
I strongly recommend them.
Thank you ProCook Roland Austin
9 de abril de 2026
Respuesta de ProCook - Spalding
We're happy to hear you find our products second to none and our staff friendly, helpful, and knowledgeable at the Spalding branch. We appreciate your strong recommendation!
Love shopping here
Love shopping here, sheaf covered knives are Brilliant so sharpe, gadgets you wouldn't believe you could manage without. Love the shop.
7 de abril de 2026
Respuesta de ProCook - Spalding
We're so happy to hear you love shopping with us and that you appreciate our knives and unique gadgets! It's great to know you love the shop.
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable across a number of ranges. The staff are highly recommended and will help to avoid any costly mistakes!
4 de abril de 2026
Helpful and friendly
The staff were helpful and friendly without being pushy. Pushy staff just send me out of the shop straight away. The shop was well stocked, clearly labelled and inviting.
3 de abril de 2026
Staff were friendly and helpful
Staff were friendly and helpful, the shop is bright and well stocked .
6 de abril de 2026
Shopping Experience
The service was excellent, the product was very good at a very reasonable price.
1 de abril de 2026
Respuesta de ProCook - Spalding
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our excellent service and product price.
Buying knives 🔪 fabulous service 👏🏼👏🏼
We were serve by a young man, he was awesome ,knowledgeable and so very polite it was a pleasure to shop.
1 de abril de 2026
Staff and there service knowing nswers…
Staff and there service knowing nswers to my questions and smiley faces
28 de marzo de 2026
Respuesta de ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was knowledgeable and friendly.
Staff were kind and helpful and I got…
Staff were kind and helpful and I got everything I needed!
28 de marzo de 2026
Respuesta de ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful, and you got everything you needed.
Helpful and knowledgeable staff
Helpful and knowledgeable staff. Good quality and lightweight knives . Helped that we could try the knives before we bought them .
29 de marzo de 2026
Respuesta de ProCook - Spalding
We appreciate you sharing your experience! We're so happy to hear that you found the staff helpful and knowledgeable, and the knives good quality and lightweight.
Beautiful hand made stoneware! I was looking for pasta bowls and came…
I was looking for pasta bowls and came across these beautiful stoneware ones, sage green which matched my kitchen a treat. The staff were very friendly and helpful, I had two members of staff help serve me at the till point and both were again helpful and chatty.
26 de marzo de 2026
Respuesta de ProCook - Spalding
We're delighted you found the perfect pasta bowls in our stoneware collection! It's great to know the sage green matched your kitchen so well and that our team members were friendly and helpful during your visit.
Very attentive staff
Very attentive staff, and a huge array of choice.
Procook are our first choice when we need anything for the kitchen .
29 de marzo de 2026
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