Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Ver más
Localización
Cambiar localizaciónUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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Consulta las opiniones de los clientes
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Ver más
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Ver más
La empresa ha respondido
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Reino Unido
4,9
Excelente
956 opiniones
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Talking and listening to the customers…
Talking and listening to the customers needs. Well done to all the staff.
1 de junio de 2026
Respuesta de ProCook - Spalding
We appreciate your kind words. We are glad our staff met your needs. Thank you for your feedback!
Salt and pepper electric mill.
Salt and pepper electric mill.
Bought these with confidence as everything I have bought from Pro cook has been great. Never had a problem and 3 years guarantee, you can't go wrong
Staff very knowledgeable and extremely helpful
28 de mayo de 2026
Respuesta de ProCook - Spalding
We're so glad to hear you're confident in our products and that your electric salt and pepper mills are meeting your expectations. It's wonderful that our staff was helpful!
We were approached in a friendly manner…
We were approached in a friendly manner by a staff member, not pushy related my purchase to a lived experience.
23 de mayo de 2026
Respuesta de ProCook - Spalding
We're so happy our staff provided a friendly, non-pressured experience and connected with you personally. Thank you for your feedback!
Most helpful staff
22 de mayo de 2026
Respuesta de ProCook - Spalding
We really appreciate your kind review.
The staff were friendly and…
The staff were friendly and knowledgeable. The products were stunning. The discount is jut a really good touch and I will return.
20 de mayo de 2026
Respuesta de ProCook - Spalding
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our staff, products, and discount.
Good customer service and a lovely…
Good customer service and a lovely range of products
11 de mayo de 2026
Respuesta de ProCook - Spalding
We're so glad you liked our service and products!
Respuesta de ProCook - Spalding
We really appreciate your kind review.
Lovely sales person -very helpful
Lovely sales person -very helpful
Great choice of items in the shop - well displayed
7 de mayo de 2026
Respuesta de ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our salesperson helpful and enjoyed our shop.
Good customer service and excellent…
Good customer service and excellent value for money
5 de mayo de 2026
Respuesta de ProCook - Spalding
We appreciate your positive feedback. We are happy you found our service good and our value excellent.
Respuesta de ProCook - Spalding
We appreciate your feedback! We are delighted!
The staff are very friendly and…
The staff are very friendly and helpful. We always visit this shop when in Springfield’s shopping
8 de mayo de 2026
Respuesta de ProCook - Spalding
We appreciate your kind words! We're delighted you find our staff friendly and helpful. We look forward to your next visit!
Respuesta de ProCook - Spalding
We appreciate you letting us know our assistant was helpful.
Going into your shop and greeted with a…
Going into your shop and greeted with a warm welcome was a good start and I specifically wanted to get a replacement item but couldn't remember what I wanted, with a helpful assistant and a simple question of, Do we have your Gmail address she scanned through all my past purchases and revealed what I was looking for and so we purchased what we were looking for and the assistant also pointed out that an extra item that I had purchased was actually in buy three for the price of two range to complete my purchases
30 de abril de 2026
Staff are always super helpful and…
Staff are always super helpful and friendly. The products are also of extremely high quality at a discounted price, would highly recommend.
26 de abril de 2026
Respuesta de ProCook - Spalding
We appreciate you letting us know that our shop was immaculate and that our staff was very helpful!
Nice lay out in shop,freindly staff and…
Nice lay out in shop,freindly staff and helpful my whole experience of my visit was enjoyable and my purchase was brilliant and just what I was looking for . Thank you for your service.
23 de abril de 2026
Respuesta de ProCook - Spalding
We appreciate you taking the time to share your kind words! We're so happy to hear that you found our shop layout nice, staff friendly, and purchase brilliant.
Respuesta de ProCook - Spalding
We appreciate your kind words about our team.
High praise for assistants.
The assistants are always helpful and never make you feel that you are being a nuisance asking questions about products. The item I purchased I feel is of good value.
23 de abril de 2026
Respuesta de ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear that you've found our assistants helpful and that you feel the item you purchased is of good value.
TOP QUALITY DISH
22 de abril de 2026
Respuesta de ProCook - Spalding
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
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