Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... Ver más
Localización
Cambiar localizaciónUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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Consulta las opiniones de los clientes
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... Ver más
La empresa ha respondido
Great service as always from the staff at Springfields outlet shop. A huge choice of pans but we were guided by staff as i have an induction hob. I chose the Professional Stainless Steel Sauteus... Ver más
La empresa ha respondido
Visited ProCook in Springfield’s Designer Village, Spalding, and honestly couldn’t fault it. The staff were incredibly friendly and welcoming, and more than happy to help with anything I needed. The... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Reino Unido
4,9
Excelente
859 opiniones
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Nice ladies in the shop very helpful
Nice ladies in the shop very helpful. Products seem good quality.
6 de junio de 2026
Great products and lovely staff
Great products and lovely staff. Got to try the knives before purchase and purchased at a good price.
4 de junio de 2026
Very helpful and friendly staff finding…
Very helpful and friendly staff finding the exact product that I was looking for.
6 de junio de 2026
Helpful staff member who knew the…
Helpful staff member who knew the products to make choice easier
6 de junio de 2026
Very nice!🤗
31 de mayo de 2026
We were greeted with "we have 30% off…
We were greeted with "we have 30% off today"
My husband & I decided to purchase some much needed knives after our purchase of over £100 I queried the 30% off only to be told that the price on the shelf was with 30% off.
Your pricing labels need highlighting to show in bold letters that the price has been adjusted? We felt very disappointed leaving the shop.
1 de junio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Talking and listening to the customers…
Talking and listening to the customers needs. Well done to all the staff.
1 de junio de 2026
Respuesta de ProCook - Spalding
We appreciate your kind words. We are glad our staff met your needs. Thank you for your feedback!
Salt and pepper electric mill.
Salt and pepper electric mill.
Bought these with confidence as everything I have bought from Pro cook has been great. Never had a problem and 3 years guarantee, you can't go wrong
Staff very knowledgeable and extremely helpful
28 de mayo de 2026
Respuesta de ProCook - Spalding
We're so glad to hear you're confident in our products and that your electric salt and pepper mills are meeting your expectations. It's wonderful that our staff was helpful!
We were approached in a friendly manner…
We were approached in a friendly manner by a staff member, not pushy related my purchase to a lived experience.
23 de mayo de 2026
Respuesta de ProCook - Spalding
We're so happy our staff provided a friendly, non-pressured experience and connected with you personally. Thank you for your feedback!
Most helpful staff
22 de mayo de 2026
Respuesta de ProCook - Spalding
We really appreciate your kind review.
The staff were friendly and…
The staff were friendly and knowledgeable. The products were stunning. The discount is jut a really good touch and I will return.
20 de mayo de 2026
Respuesta de ProCook - Spalding
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our staff, products, and discount.
Good customer service and a lovely…
Good customer service and a lovely range of products
11 de mayo de 2026
Respuesta de ProCook - Spalding
We're so glad you liked our service and products!
Respuesta de ProCook - Spalding
We really appreciate your kind review.
Lovely sales person -very helpful
Lovely sales person -very helpful
Great choice of items in the shop - well displayed
7 de mayo de 2026
Respuesta de ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our salesperson helpful and enjoyed our shop.
Good customer service and excellent…
Good customer service and excellent value for money
5 de mayo de 2026
Respuesta de ProCook - Spalding
We appreciate your positive feedback. We are happy you found our service good and our value excellent.
Respuesta de ProCook - Spalding
We appreciate your feedback! We are delighted!
The staff are very friendly and…
The staff are very friendly and helpful. We always visit this shop when in Springfield’s shopping
8 de mayo de 2026
Respuesta de ProCook - Spalding
We appreciate your kind words! We're delighted you find our staff friendly and helpful. We look forward to your next visit!
Respuesta de ProCook - Spalding
We appreciate you letting us know our assistant was helpful.
Customer satisfactio. Sales person very welcoming
Sales person very welcoming, helpful and kind.
30 de abril de 2026
Respuesta de ProCook - Spalding
We're so glad our sales person was welcoming and helpful!
Going into your shop and greeted with a…
Going into your shop and greeted with a warm welcome was a good start and I specifically wanted to get a replacement item but couldn't remember what I wanted, with a helpful assistant and a simple question of, Do we have your Gmail address she scanned through all my past purchases and revealed what I was looking for and so we purchased what we were looking for and the assistant also pointed out that an extra item that I had purchased was actually in buy three for the price of two range to complete my purchases
30 de abril de 2026
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