Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Ver más
Localización
Cambiar localizaciónUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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Consulta las opiniones de los clientes
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Ver más
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Ver más
La empresa ha respondido
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Reino Unido
4,9
Excelente
953 opiniones
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Fantastic shop
Fantastic shop, everything you need for your kitchen. Staff very friendly and helpful.fa
27 de agosto de 2026
A very pleasant experience
A very pleasant experience, nothing is too much trouble for the assistants, great products at great prices
27 de agosto de 2026
Great
Our sales advisor was fast, friendly and efficient, the knife I bought was good value in the sale and I’m very happy with it.
21 de agosto de 2026
Excellent service and great product…
Excellent service and great product knowledge
20 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Spalding
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Very friendly polite staff knowledgable…
Very friendly polite staff knowledgable about the product I bought
22 de agosto de 2026
Excellent products, excellent customer service …
The ladies that served me were extremely helpful, they knew the products and were very friendly (I went 2 days running)
The products are perfect for me and I am extremely pleased with them.
20 de agosto de 2026
The sales assistant was really helpful.
20 de agosto de 2026
Best results
We have tried similar products but this one is by far the best one for results
20 de agosto de 2026
I have NEVER ordered anything from your…
I have NEVER ordered anything from your company
19 de agosto de 2026
Respuesta de ProCook - Spalding
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store and they shall be in touch.
Lovely staff, great service.
The staff were lovely and took care in bagging and wrapping items for us. Very helpful and made a nice atmosphere. Great range of products at decent prices.
13 de agosto de 2026
Respuesta de ProCook - Spalding
We're so happy to hear our staff were lovely and took care in bagging your items! It's wonderful that they created a nice atmosphere and that you appreciated our great range of products and decent prices.
Respuesta de ProCook - Spalding
We're so glad to hear that you had a nice shopping experience and found our staff polite and helpful. We truly appreciate your kind feedback!
Respuesta de ProCook - Spalding
We're so pleased to hear that you found our service to be both polite and efficient. Your kind words are greatly appreciated!
Helpful staff
9 de agosto de 2026
We got very helpful in store advice
11 de agosto de 2026
Respuesta de ProCook - Spalding
We're so glad to hear that you received very helpful advice from our team in-store. Your positive feedback is truly appreciated!
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