Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Ver más
Localización
Cambiar localizaciónUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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Consulta las opiniones de los clientes
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Ver más
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Ver más
La empresa ha respondido
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Reino Unido
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The staff were extremely helpful and…
The staff were extremely helpful and the product range covered exactly what we were looking for
Es posible que utilice la IA para responderVer más
Excellent customer service
There was no coasters in the shop but the staff member got on the phone to her colleague immediately. 2 days later they phoned to say they were in stock. Excellent

Respuesta de ProCook - Spalding
Very knowledgeable staff that made us…
Very knowledgeable staff that made us very welcome.

Respuesta de ProCook - Spalding
Helpful and friendly staff
Helpful and friendly staff. The knife set I was looking for had a very good discount so I was a very happy customer.

Respuesta de ProCook - Spalding
Lovely friendly lady served us was…
Lovely friendly lady served us was helpful
Lots of items in the shop

Respuesta de ProCook - Spalding

Respuesta de ProCook - Spalding
Very nice staff that aren’t pushy and…
Very nice staff that aren’t pushy and excellent products!!!!

Respuesta de ProCook - Spalding
Beautiful shop well layed out
Beautiful shop well layed out, very knowledgeable staff 😀 I'm very happy with the little mixer I brought. Will be shopping there again.

Respuesta de ProCook - Spalding
Great service as always from the staff…
Great service as always from the staff at Springfields outlet shop.
A huge choice of pans but we were guided by staff as i have an induction hob.
I chose the Professional Stainless Steel Sauteuse Pan. On purchasing I was given a care card and on first use I knew I'd made the right decision. Perfect size pan and cooked beautifully.

Respuesta de ProCook - Spalding
Very helpful and knowledgeable staff.
Nice ladies in the shop very helpful
Nice ladies in the shop very helpful. Products seem good quality.
Great products and lovely staff
Great products and lovely staff. Got to try the knives before purchase and purchased at a good price.
Very helpful and friendly staff finding…
Very helpful and friendly staff finding the exact product that I was looking for.
Helpful staff member who knew the…
Helpful staff member who knew the products to make choice easier
Very nice!🤗
We were greeted with "we have 30% off…
We were greeted with "we have 30% off today"
My husband & I decided to purchase some much needed knives after our purchase of over £100 I queried the 30% off only to be told that the price on the shelf was with 30% off.
Your pricing labels need highlighting to show in bold letters that the price has been adjusted? We felt very disappointed leaving the shop.
Talking and listening to the customers…
Talking and listening to the customers needs. Well done to all the staff.

Respuesta de ProCook - Spalding
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