ProCook - Spalding Opiniones 

863
TrustScore: 5 sobre 5

4,9

Unit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... Ver más

Valorada con 5 estrellas sobre 5

I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The ladies that served me were extremely helpful, they knew the products and were very friendly (I went 2 days running) The products are perfect for me and I am extremely pleased with them.

Valorada con 5 estrellas sobre 5

Great service as always from the staff at Springfields outlet shop. A huge choice of pans but we were guided by staff as i have an induction hob. I chose the Professional Stainless Steel Sauteus... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

863 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(863)

25.995 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Staff were helpful

Staff were helpful. A good variety of utensils.

21 de febrero de 2026
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Respuesta de ProCook - Spalding

We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff and variety of utensils.

Valorada con 5 estrellas sobre 5

The most helpful staff ever

We did not catch the staff members names, but I truly cannot remember a time where I have received such wonderful customer service. Nothing was too much trouble, the team working were knowledgable and attentive without being over the top and even allowed us to leave our purchases with them whilst we continued browsing other shops. My husband was allowed to test out the knives we were interested in buying, which made him hugely happy. A genuinely lovely shopping experience.

22 de febrero de 2026
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Respuesta de ProCook - Spalding

We appreciate your wonderful feedback! We're so happy to hear that our team provided such exceptional service and that you had a genuinely lovely shopping experience with us.

Valorada con 5 estrellas sobre 5

Well trained staff.

The staff were attentive, friendly, knowledgeable and helpful.

17 de febrero de 2026
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Respuesta de ProCook - Spalding

We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was attentive, friendly, knowledgeable, and helpful for you.

Valorada con 5 estrellas sobre 5

Friendly helpful staff and very good…

Friendly helpful staff and very good prices

16 de febrero de 2026
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Respuesta de ProCook - Spalding

We appreciate you noting our friendly, helpful staff and very good prices; it means a lot to our team!

Valorada con 5 estrellas sobre 5

The customer service team was extremely…

The customer service team was extremely courteous and helpful in getting the things that I wanted. I was visiting from Brooklyn New York and felt very welcome. I would always shop at ProCook.

10 de febrero de 2026
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Respuesta de ProCook - Spalding

We're so happy to hear that our customer service team was courteous and helpful during your visit! We appreciate that you felt welcome and your intention to shop with us again.

Valorada con 5 estrellas sobre 5

Good prices reflect good quality

Always have what I want at a reasonable price and helpful staff

14 de febrero de 2026
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Respuesta de ProCook - Spalding

We appreciate you taking the time to share your thoughts! We are so happy to hear that you found what you wanted at a reasonable price and helpful staff.

Valorada con 5 estrellas sobre 5

Great service replace defective pan

The personal were very helpful when we took in a granite coated frypan where the coating was breaking up. Found the bill and exchanged the item no questions asked!

8 de febrero de 2026
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Respuesta de ProCook - Spalding

We're happy to hear that the exchange process for your frypan was smooth and that our team was able to assist you effectively. Thank you for sharing your positive experience with us!

Valorada con 4 estrellas sobre 5

New Sharper

Purchased a new Sharper, original one has lasted 7yrs, and helped maintain my ProcCook knife set in good condition. The knife set has been used daily for 7yrs and remain in excellent condition!

9 de febrero de 2026
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Respuesta de ProCook - Spalding

We're happy to hear that our sharpener helped maintain your knife set for so long! We appreciate your feedback and are glad you've had such a positive experience with our products.

Valorada con 5 estrellas sobre 5

Another happy customer.

Many say they have a good experience shopping at ProCook. Well so did I, the shop assistant assessed my shopping requirements and supported me through my options on the products in store. This enabled me to acquire the product I wanted with a reliable guarantee at a reasonable price. Thank you.

31 de enero de 2026
Valorada con 5 estrellas sobre 5

Lovely shop

Lovely shop, well set out, clearly priced. Good quality goods.
Helpful staff

1 de febrero de 2026
Logotipo de ProCook - Spalding

Respuesta de ProCook - Spalding

We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop and helpful staff.

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