ProCook - Teesside Opiniones 

796
TrustScore: 5 sobre 5

4,8

Unit 4B, Teesside Shopping Park, TS17 7BW Stockton-On-Tees, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Range of products for induction hobs (and other) from entry level (bottom clad, cheaper) to pro (fully clad, more expensive). Do your research beforehand as the staff don't necessarily know / have ex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff at Teesside Park Pro Cook were so helpful as I wasn’t sure which pan I wanted. Chose a wedge wood blue cast iron frying pan as I needed it to be oven safe. The pan is heavy but perfect annd wash... Ver más

Valorada con 5 estrellas sobre 5

unfortunately the shop was closing down at Teesside park so didn’t have much stock left. The staff were very pleasant & helpful. Over the years I have bought lots of items from pans to a gadget to o... Ver más

Valorada con 5 estrellas sobre 5

I had an excellent experience in ProCook. I was served by the Manager of the store (I think she was called Sarah) who was incredibly knowledgeable and helpful and we had a good chat! She balance my ne... Ver más


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit 4B, Teesside Shopping Park, TS17 7BW, Stockton-On-Tees, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

796 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(796)

24.932 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Dionne and the professional x50

Had a lovely experience me and the wife was looking for new knives for our new house and the customer service we received was excellent so thank you Dionne we will definitely be back thanks to you

The product we got was the professional x50 chef knife set and they are fantastic nice to hold and the weight is perfect

13 de mayo de 2026
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Respuesta de ProCook - Teesside

We're delighted you had a lovely experience finding new knives for your new home. We appreciate that our team provided excellent customer service. It's wonderful to hear you find the professional x50 chef knife set fantastic, comfortable to hold, and perfectly weighted. We look forward to your return!

Valorada con 5 estrellas sobre 5

The shop assistant was so friendly

The shop assistant was so friendly, knowledgeable and did not push us in to the sale gave us time to consider this was the correct purchase.

11 de mayo de 2026
Logotipo de ProCook - Teesside

Respuesta de ProCook - Teesside

We're so glad our assistant was friendly and knowledgeable, allowing you time to consider your purchase. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

Pleasant place to shop!

The lady who served me was so friendly. polite & helpful. It made my shopping experience so much easier.

8 de mayo de 2026
Logotipo de ProCook - Teesside

Respuesta de ProCook - Teesside

We're so glad to hear our team made your shopping experience easier with their friendly and helpful service!

Valorada con 5 estrellas sobre 5

Knifes so good and sharp

Knifes so good and sharp. Diffrent products in so good quality that's there is no words. Perfect!!!!!

9 de mayo de 2026
Logotipo de ProCook - Teesside

Respuesta de ProCook - Teesside

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you found our knives and products of such high quality.

Valorada con 5 estrellas sobre 5

Great knives at excellent price

Great knives at excellent price. 3 for £10. I have recommended to all my family and friends.

7 de mayo de 2026
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Respuesta de ProCook - Teesside

We're so glad you found our knives to be great value and appreciate you recommending them to others!

Valorada con 5 estrellas sobre 5

Helpful assistant.

The sales assistant very helpful and made sure I bought the correct pan by checking my previous purchase.

7 de mayo de 2026
Logotipo de ProCook - Teesside

Respuesta de ProCook - Teesside

We're so glad our sales assistant provided such helpful service, ensuring you found the perfect pan!

Valorada con 5 estrellas sobre 5

Fantastic staff

24 de abril de 2026
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Respuesta de ProCook - Teesside

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Valorada con 5 estrellas sobre 5

Lovely shop

Lovely shop, staff attentive which made it a good experience. Products are good quality and reasonably priced.

18 de abril de 2026
Logotipo de ProCook - Teesside

Respuesta de ProCook - Teesside

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop and found our staff attentive.

Valorada con 5 estrellas sobre 5

Very helpful lady in store

Very helpful lady in store, clearly knew about the item we required, and gave us good advice.
We came away with an excellent product with a very reassuring guarantee.

16 de abril de 2026
Logotipo de ProCook - Teesside

Respuesta de ProCook - Teesside

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff member helpful and received good advice. It's wonderful you came away with an excellent product!

Valorada con 5 estrellas sobre 5

The staff at Teesside Park are always helpful.

The staff at Teesside Park are always polite and helpful. The item i was wanting was not on the shop floor but they knew it was on the delivery for that day. The lady said she could ring once they had unpacked the items. I said i was on my way home but i would be back on the Saturday. True to her word she rang me asked if i still wanted the item, i said yes please and i would collect on the Saturday

18 de abril de 2026
Logotipo de ProCook - Teesside

Respuesta de ProCook - Teesside

We're happy to hear that our staff at Teesside Park were helpful and polite! We appreciate that they went the extra mile to ensure you got the item you wanted. Thank you for your positive feedback, we value your custom.

Valorada con 3 estrellas sobre 5

For mind readers

Bought a Breadmaker from the local procook store. There were no care instructions or a recipe booklet included. Attempts to contact the store for rectification of the omission resulted in no response. Poor customer service imo.

1 de abril de 2026

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