The member of staff was very obliging, taking time to answer my questions. There was no pressure and i made a very satisfactory purchase. I can't pass a ProCook shop without popping in.
Localización
Cambiar localizaciónUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
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Consulta las opiniones de los clientes
Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would d... Ver más
La empresa ha respondido
Purchased a chef's knife, excellent quality and price. Purchased from White Rose store, service from staff excellent. Review lost one star due to difficulties using website. I tried ordering online bu... Ver más
Great staff member at your White Rose store who went above and beyond for me ringing round other stores to find stock for me. Polite, Professional and deserves a thank you from her manager and a grate... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, Reino Unido
4,9
Excelente
670 opiniones
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Very good and pleasant at all times the…
Very good and pleasant at all times the shop is nice to be in
15 de noviembre de 2025
Respuesta de ProCook - White Rose
We're happy to hear that you enjoyed your time in our shop. Thank you for your positive feedback; it means a lot to us.
The staff were extremely helpful. and…
The staff were extremely helpful and knowledgeable. Let us handle cutlery and cut vegetables. Will definitely shop at Pro Cook again.
19 de noviembre de 2025
Respuesta de ProCook - White Rose
We're delighted that our staff were helpful and knowledgeable, allowing you to test our cutlery. We appreciate your intention to shop with us again!
Friendly
Friendly, approachable staff, offered to put some items behind the til so we could continue browsing (nice touch!).
Highly recommend this store.
17 de noviembre de 2025
Respuesta de ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and approachable, and that you appreciated the service.
Lovely and pleasant staff
Lovely and pleasant staff, ease of shopping and browsing no pressure
14 de noviembre de 2025
Respuesta de ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff lovely and enjoyed shopping.
Great items and very informative sales…
Great items and very informative sales assistants!
18 de noviembre de 2025
Respuesta de ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy you liked our informative assistants and items.
Great help in buying
Your assistant was very, very good, looked after me as this was a present I was buying. So was given good advice as I was unsure on the purchase
11 de noviembre de 2025
Respuesta de ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was very good and gave helpful advice for your purchase.
Respuesta de ProCook - White Rose
We appreciate your positive feedback! We are so happy you enjoyed our great selection, good prices, and good service.
The staff were really helpful and the…
The staff were really helpful and the products we bought are great, extremely good quality.
16 de noviembre de 2025
Respuesta de ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and that you found our products great.
Respuesta de ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff helpful and friendly.
Purchase in pro cook.
Visited the store,only 1 person on the till had to wait some time to get served as the assistant was busy with another customer, nearly walked out.Eventually someone else came to serve us. The product was fist class and happy to purchase.
15 de noviembre de 2025
Respuesta de ProCook - White Rose
We appreciate you bringing the long wait time to our attention and are glad another team member was able to assist you. We're happy you were pleased with your purchase!
Store is immaculately set out in a…
Store is immaculately set out in a thoughtful and sensibly themed fashion.
Staff were patient, friendly, knowledgeable and helpful. They were alert to customer needs without being intrusive or pushy. Thank goodness!
15 de noviembre de 2025
Respuesta de ProCook - White Rose
We're delighted to hear you appreciated our store's layout and the team's approach. It's great to know our staff were patient, friendly, and helpful without being intrusive.
Excellent service
Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would definitely recommend shopping at Pro Cook as long as the staff remain as they have helpful, knowledgeable. The women do appear more serious than the men but they are helpful
13 de noviembre de 2025
Respuesta de ProCook - White Rose
We're happy to hear that you found our staff informative and helpful. We appreciate your recommendation and are glad you found assistance with the non-stick range. It's great to know you had a positive shopping experience.
Staff very helpful
Staff very helpful. Always willing to offer advice on products and answer any questions.
14 de noviembre de 2025
Respuesta de ProCook - White Rose
We appreciate you taking the time to share your experience with us! We're so glad to hear that our staff was helpful and offered great advice.
Black Friday sale helpful staff
14 de noviembre de 2025
Respuesta de ProCook - White Rose
We're happy our staff was helpful during the Black Friday sale. Thank you for your positive feedback!
Respuesta de ProCook - White Rose
We appreciate your positive feedback! We're so glad you enjoyed our excellent service and goods.
Precook is best with 25 years guarantee
3 de noviembre de 2025
Respuesta de ProCook - White Rose
We're happy to hear that you find our product the best and appreciate the 25-year guarantee. Thanks for your feedback!
Customer service
Staff were pleasant, helpful and knowledgeable about the products being sold.
The shop didn’t have an item I was looking for but explained other outlets that may stock it.
12 de noviembre de 2025
Respuesta de ProCook - White Rose
We're glad you found our staff pleasant and helpful. We appreciate you mentioning their product knowledge and assistance in locating the item elsewhere. Thank you for your review!
Nice polite staff
Nice polite, helpful staff. Had everything I needed. I've not used the pan or can opener yet but the garlic press is good. Sturdy and does the job. Reasonable prices. Nice bright, tidy, well organised store. Would recommend.
9 de noviembre de 2025
Respuesta de ProCook - White Rose
We're happy to hear that you found our staff helpful and polite and that we had everything you needed! We appreciate your comments about our store's tidiness and organsation and that you find the garlic press sturdy. Thanks for the recommendation!
Staff in this store are always super…
Staff in this store are always super helpful. I love your range, especially the multi buy deals on utensils
5 de noviembre de 2025
Respuesta de ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear that you've found our staff helpful and liked our range of utensils.
Very attentive and knowledgeable staff
Very attentive and knowledgeable staff. Pleasure to shop at your White Rose Shop.
9 de noviembre de 2025
Respuesta de ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff knowledgeable and attentive.
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