Protyre Autocare - Dumfries Opiniones 

1230
•
TrustScore: 5 sobre 5

4,8

Annan Road, Dumfries, DG1 3JX Dumfries, Scotland, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having used Protyre Autocare for many years, I highly recommend them, their service is always quick, reliable, and affordable. While there, I noted the polite manner of the reception helping an eld... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... Ver más

Valorada con 5 estrellas sobre 5

After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Servicio de alineación de ruedas
  5. Servicio de automóvil
  6. Tienda de baterías para automóviles
  7. Tienda de frenos

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Reino Unido

  • 01387 254433

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1230)

33.081 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fast and efficient service

Fast and efficient service; extremely friendly welcome. New booking system makes everything even easier. Thank you

24 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Ms Kirkpatrick,

We would like to thank you for sharing your feedback regarding the service you received at Dumfries.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Great guys to deal with

Great guys to deal with. I'll definitely be back in the future

21 de agosto de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Wayne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, 4 tyres (ouch) fitted and balanced 👏 Good craik too 😂

19 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Anna,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team ar Dumfries. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Easy, quick, efficient service

Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.

12 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Ethel,

Thank you for taking the time to share your positive feedback. We are delighted to hear that you found the purchasing and booking process easy and that you experienced friendly, quick, and efficient service from the team in centre. . We look forward to welcoming you again.

Best regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Excellent and friendly service !

They were very quick when I went in.
Told me what it would cost and when they could replace the tyre....which they did and at less than their quoted price.

19 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Richard,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Protyre 😁

Very helpful. Do the job quickly and efficiently.

17 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Mary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Professional and efficient service.

Personal attention from friendly and helpful staff. Very professional and efficient.

7 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Valerie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Timely diagnosis and fit.

Timely diagnosis and fit.

10 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Lorna,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

New tyres & tracking

All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton Tyres to anyone.

10 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Jayne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great service from James Ritchie

Great service from James Ritchie

5 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Mr Callaghan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Pulled into Dentons around 12:30 on…

Pulled into Dentons around 12:30 on Saturday they were closing at 1, we had a warning light on the dashboard relating to tyres, they quickly identified the issue of a broken sensor within rear tyre and also that the same tyre was on back to front which they refitted.staff were polite, knowledgeable and the cost to repair was good we are holidaying /visiting family in Dumfries and have already been recommending them.

5 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Tricia,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Rapid service

Rapid service, good price for the tyres.

5 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Mr Fox,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

From the manager Mr Ritchie who's…

From the manager Mr Ritchie who's guidance and knowledge of his tyre products, which helped me with my choice of tyres to the fitters who completed the job on the car in a professional manner all leading to a stress free outcome.

3 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello William,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great service

Great service

29 de julio de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Stuart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great service

Great service, took the car to Protyre (formerly Dentons) near to closing time and without an appointment and they managed to fit the car in. Not sure if it could have waited over the weekend. Thanks to James and the staff.

25 de julio de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Mr Harvey,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

The staff were friendly and helpful.

The staff were friendly and helpful.

27 de julio de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Prompt efficient service.

Prompt efficient service.

27 de julio de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great service and attention

Always good attention and service given, feel like a valued customer.

24 de julio de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Douglas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

All paid up online and booked in for…

All paid up online and booked in for the Saturday,arrived 10mins early and the team were straight “on it !!!”.Turned around in 15/20 mins.
Great little chats with the staff,who were all very friendly and professional .

Would highly recommend

15 de julio de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Andrew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Having a booked appointment made…

Having a booked appointment made fitting very rapid, and being able to select the tyres online made my choices clear

8 de julio de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Penelope​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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