Protyre Autocare - Swadlincote Opiniones 

1088
TrustScore: 4.5 sobre 5

4,7

Hearthcote Road, Swadlincote, DE11 9DS Swadlincote, Derbyshire �, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The staff were polite, friendly and helpful but the wait for a booked single tyre change was too long. The excuse given was we only have one tyre fitter was not acceptable.

Valorada con 5 estrellas sobre 5

I was very satisfied with the guys on shop floor. I had a problem with my car and itvwas sorted very quickly and professionally. I would your establishment

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I used a Groupon voucher for aircon regas and the whole process was easy and straightforward. The booking process over the phone was easy, the staff are very friendly and happy to give advice and shar... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy online booking service , prior to a call on deciding which of two tyre makes to choose . Glad I did knowledge is king I would have chose the wrong one ! Booked two new front /valves & tracking (d... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Hearthcote Road, Swadlincote, DE11 9DS, Swadlincote, Derbyshire �, Reino Unido

  • 01283 221288

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1088)

33.750 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service and honest staff did not over charge and solved the issues identified promptly. Definitely recommend to anyone who needs their vehicle maintained. Easily able to book as well over phone.

18 de junio de 2025
Logotipo de Protyre Autocare - Swadlincote

Respuesta de Protyre Autocare - Swadlincote

Hello Faizan,

We're really happy to hear about the excellent customer service and honest advice you received. It's great to know the issues were solved promptly and you found booking over the phone easy.

Thank you for your recommendation!

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Easy to book

Easy to book, Friendly staff.
Andrew really went the extra mile and looked after me.
quickly done and no pressure.
would definitely recommend

23 de junio de 2025
Logotipo de Protyre Autocare - Swadlincote

Respuesta de Protyre Autocare - Swadlincote

Hello Lydia,

We're happy to hear that your booking was easy and our staff were friendly! We appreciate your recommendation and are so glad you were well looked after and felt no pressure.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

MOT £10 discount

Edit - Carl from Protyre has very kindly contacted me today and refunded the cost of my MOT as a goodwill gesture for the oversight on my original bill.
No quibbles, no issues. Very much appreciated 🙂

I mentioned that i had an MOT £10 discount code emailed to me but couldnt book online as the site didnt work properly. Said dont worry we’ll sort that. Never did get that £10 discount. Didnt notice until later as had unexpected additions already added to my bill.

13 de junio de 2025
Logotipo de Protyre Autocare - Swadlincote

Respuesta de Protyre Autocare - Swadlincote

Dear Donna,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Swadlincote branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Very welcoming

Very welcoming, even got a coffee while waiting. Took no time at all to get tyres fitted. Very happy experience and reasonable prices. Highly recommend.

6 de junio de 2025
Valorada con 3 estrellas sobre 5

Expensive Tracking

Appreciated it was open on a bank holiday just thought the price was expensive for something that took them less than 5 minutes £48.50 tracking? Car never felt any different to drive still slight pull

26 de mayo de 2025
Logotipo de Protyre Autocare - Swadlincote

Respuesta de Protyre Autocare - Swadlincote

Dear Mr Stephen Lawry,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 1 estrellas sobre 5

My son recently had a tyre fitted at…

My son recently had a tyre fitted at Elmbridge Protyre of which he was charged in excess of 40% more than the web price for a budget tyre. Not what I would expect when my father recently retired from the same company and had more than 50 years service. Just goes to show that when a large corporation takes over a family business, the human aspect dies. Unfortunately my father nor my family will use Elmbridge Protyre again.

27 de mayo de 2025
Opinión espontánea
Logotipo de Protyre Autocare - Swadlincote

Respuesta de Protyre Autocare - Swadlincote

Dear Simon,

Thank you for taking the time to raise your concerns in regards to your son's recent visit to our Swadlincote branch.

We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

After fitting 2 new tyres just over a…

After fitting 2 new tyres just over a week ago I left a review ratiing 3 stars because they couldn't do my tracking. After speaking to Carl at Protyre who apologized for the inconvenience and explained the reason, I will now take my car in for tracking. Thank you for explaining in detail and your phone call. Tony Fagan.

21 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Because of a transport problem, Protyre allowed us to drop off the car the night before. We picked up the vehicle the following working day and the MOT and service has been carried out at the quoted price. They even supplied some minor items : light bulbs etc absolutely free of charge. Really happy. Thank you

22 de mayo de 2025

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