The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
La empresa ha respondido
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Ver más
Responsive to my request and immediately checked tyres without having booked appointment. Helpfully discussed, to make decision on purchase of new tyres. Rather a long wait, but I recognise they had f... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Thetford
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 4, Telford Way, IP241HU, Thetford, Reino Unido
- 01842 763663
4,6
Excelente
1 mil opiniones
Invita a los clientes a opinar
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It’s always a pleasure to see you all
It’s always a pleasure to see you all, and a Happy and Helpful Garage Service,Work is always Satisfactory to our Knowledge and We appreciate your Happy Friendly Atmosphere.
13 de abril de 2026
Excellent customer service
Excellent customer service, very polite and helpful and fair prices
11 de abril de 2026
Opinión espontánea
Confidence in a trustworthy team
This team have been looking after the whole family's vehicles for years. We have always had great service and I trust them to give the right advice when one of the cars goes wrong. I am writing today because my experience was typical but at the same time I think needs acknowledging.
Subtle but unsettling suspension-sounding noise coming from under a car new to us. Rang the garage, asked to come in, not a problem. Within 15 mins of the call - test drive - agreed there was a problem - on the ramp, loose sound proofing valance; fixed for free. Incredibly cheerful technician. I sense they genuinely enjoy working there. Wouldn't go anywhere else. All good guys, lead from the top.
9 de abril de 2026
Opinión espontánea
A job well done …
Excellent service … efficiency and great communication and customer service. Thank you to all members of ProTyre staff.
6 de abril de 2026
Constant excellent service ensures my…
Constant excellent service ensures my long-term loyalty!
Thank you again….
My best wishes to Jason during this difficult time.
3 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Called to order a tyre and was on hold…
Called to order a tyre and was on hold for 10 minutes before gave up
2 de abril de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Thetford
Dear Chris Nicolaou,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Professional service done all staff were helpful and under pressure but still had great attitude.
Would definitely recommend
1 de abril de 2026
Fast friendly service.
30 de marzo de 2026
Had an overall great visit
Staff was really helpful and will to help where they can. Price was great and will definitely be going back again. Highly recommended garage. Would recommend to anyone needing there car fixed
30 de marzo de 2026
hard working team
worked well on my car and at short notice. After a while they could do no more but pointed me in another direction to try before we move on to more expensive fixs. All in all very happy with my experiance and 10/10 to the guys that tried to help. Thank you
25 de marzo de 2026
Cheerful and helpful service at a good…
Cheerful and helpful service at a good price.
23 de marzo de 2026
Incredible service
Ordered a new tyre at a very good price.
Sam rang me to advise when the tyre would be in.
I attended and was absolutely astonished by the level of care Sam and Tim showed whilst changing my tyre. I have never had such great service. Not only myself but everyone waiting. Amazing surprise
20 de marzo de 2026
Opinión espontánea
Good professional service
Good professional service. I do not give full marks because it gives you nothing to aim for.
16 de marzo de 2026
Very quick and easy to book in and very…
Very quick and easy to book in and very good service.
11 de marzo de 2026
Very efficient service and at a good…
Very efficient service and at a good price. Highly recommend.
11 de marzo de 2026
Thetford branch
Called into Thetford branch 3rd March with slow puncture and was swiftly sorted and on my way. Well done to all staff who helped me.
11 de marzo de 2026
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