Bought an item on 28th, paid extra for 24hr delivery, its now the 31st and it has not even been put in the post yet, so paid extra for nothing. Emailed to see what is happening with my order and no re... Ver más
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Consulta las opiniones de los clientes
Very easy ordering process, even though they don’t seem to use a ‘regular’ way when it comes to payment method. They use SagePay. It’s not a problem, but does make a buyer feel less confident I gues... Ver más
I've shopped with Prowler for many years. Their toys are wonderful and priced well and the staff are always incredibly knowledgeable and friendly. Recently I bought some products (not toys), that,... Ver más
La empresa ha respondido
Considering I placed my order during full lockdown in the middle of a pandemic, I was more than happy. There was a slight problem with one of the items I ordered being out of stock, but the communicat... Ver más
Información sobre la empresa
- Tienda de juguetes eróticos
- también en la categoría
- Tienda de ropa erótica
Información proporcionada por diversas fuentes externas
Prowler is the UK's leading online gay sex shop with a wide range of gay sex toys to buy online with FREE postage on orders over £25.
Información de contacto
Brewer Street 5-7, W1F 0RF, Reino Unido
- www.prowler.co.uk
3,3
Medio
366 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick delivery and high quality
Delivery was quick, and what I ordered was high quality
2 de agosto de 2020
Opinión espontánea
Respuesta de Prowler
Dear Customer,
Thank you for your review here on Trustpilot.
We do apologise for your experience with the products purchased. We do offer a varied range of products differing in price which contributes to the quality of material used. As I am sure you will understand the quality of products increases in line with price. Despite having experienced dissatisfaction with the products we are always able to support regarding return/exchange when appropriate. In your case we would like to discuss possible options. Please await an email with further details. We always aim to set things right where possible and we would have been happy to assist with any queries prior to this. We do offer contact methods such as phone, email and chat. We would kindly ask you to bear this in mind for any future dealings as we do want to make sure that you are happy and satisfied with any product you purchase from us.
Thank you for shopping with us.
Kind regards,
Prowler Customer Services
Best prices and quick delivery 👌
11 de julio de 2020
Opinión espontánea
Great products and very fast delivery
10 de julio de 2020
Opinión espontánea
My products all arrived super fast and…
My products all arrived super fast and they were all good quality!
6 de julio de 2020
Opinión espontánea
Great service quick dispatch
3 de julio de 2020
Opinión espontánea
Easy
Easy to use website, Items arrived discretely packed, Would highly recommend
1 de julio de 2020
Opinión espontánea
Super speedy delivery
Super speedy delivery, everything came well protected and packaged careully
1 de julio de 2020
Opinión espontánea
Great Service!
Excellent selection, and fast delivery. Slightly disappointed with the size of one item, the pictures made it look larger on the website. But it should still do the job! Will defiantly be ordering again. Great job prowler!
30 de junio de 2020
Opinión espontánea
Quick efficient servcie
Product as described and arrived very quickly and well packaged for delivery
29 de junio de 2020
Opinión espontánea
Exchange
Very helpful and quick at processing my exchange item. Great customer service
29 de junio de 2020
Opinión espontánea
Great products great service
28 de junio de 2020
Opinión espontánea
Website was easy to use and order from
Website was easy to use and order from. Tracking was accurate and updated regularly. Goods arrived exactly on time, safely and securely packaged - mostly recyclable, good.
The goods were exactly as shown, described on the webpage and are just what I wanted.
I shall not hesitate to buy from Prowler again. Thanks for a good job, well done guys.
28 de junio de 2020
Opinión espontánea
Great service
Ordered some lube and was surprised how quickly it arrived. Excellent service.
28 de junio de 2020
Opinión espontánea
Very quick delivery
Very quick delivery, and was a great toy, excellent!
28 de junio de 2020
Opinión espontánea
Quick and efficient service
Quick and efficient service. Very pleased.
25 de junio de 2020
Opinión espontánea
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