Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on t... Ver más
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Consulta las opiniones de los clientes
I’ve had good service from Proximo before and I’m hoping for the best again. The guy that dropped the car to me was fantastic. He was thorough and knowledgeable. He made sure I was comfortable in the... Ver más
La empresa ha respondido
Neville delivered our WAV vehicle for our 30th wedding anniversary weekend celebrations. He was very personable and friendly, and talked me through all the aspects of the vehicle. I hope he had a... Ver más
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Neville delivered a much needed replacement wav today whilst our own is in the garage for repairs. The service from Proximo has been exemplary from start to finish. Fast, efficient and the staff accom... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Escrito por la empresa
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Información de contacto
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Reino Unido
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Excelente
5 mil opiniones
No consta que haya invitado a opinar recientemente
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Good service
Vehicle was dropped off and collected at the end of our lease as agreed. Good communication throughout and all timings precise. Collection driver was Neville but sorry can’t remember drop off driver name
24 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Dawn,
Thank you for your 5-star review! We’re pleased everything went smoothly and that you received good communication throughout. We’ll be sure to pass your kind words on to Neville and the team.
Kind regards,
Will
Customer Experience
Proximo hire vehicle return
Today I had my hire vehicle collected by Paul Edney.
I knew where he was using the Proximo Driver tracker, but to back that up I received a phone call from Paul around 10am letting me know he would be with me around 11am & that was just about when he arrived.
He let me know he was here & explained he’d need about 20 minutes to do his checks & then a signature from me.
All went very smoothly & would not hesitate to recommend Proximo to other WAV users who need a hire WAV for when their WAV is in for repair, or if a WAV is needed for other reasons.
Very well done.
24 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Rob,
Thank you so much for your fantastic feedback! We’re delighted Paul provided such a smooth and professional service. We really appreciate your recommendation.
Kind regards,
Will
Customer Experience
Excelent service very fast and hassle…
Excelent service very fast and hassle free
Cristian the delivery driver was very pleasent and helpfull and polite
Would reccomend this service
24 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Mr Gilliam,
Thank you for the lovely review. We’re pleased to know that Cristian provided such a friendly and helpful service and helped make your delivery experience a positive one. We’ll be sure to share your feedback with him!
Kind regards,
Will
Customer Experience
Colin from Proximo was super friendly…
Colin from Proximo was super friendly and helpful, explained everything clearly and answered any questions I had!
23 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Good afternoon,
Thank you for your kind words. We’re delighted that Colin was able to make everything clear and straightforward for you. We’ll make sure he knows how much his help was appreciated!
Kind regards,
Will
Customer Experience
Assad was very polite and demonstrated…
Assad was very polite and demonstrated the car very well very knowledgeable.
24 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Mrs Boyle,
Thank you for your fantastic feedback. We’re pleased to hear that Assad was polite, knowledgeable and took the time to demonstrate the car so well. We’ll be sure to pass on your kind words!
Kind regards,
Will
Customer Experience
Respuesta de Proximo Group
Hi Ryan,
Thank you for your lovely feedback. We’re delighted to hear that Dawn was so helpful and friendly. We’ll be sure to share your kind words with her!
Kind regards,
Will
Customer Experience
Great service by Proximo who dealt with…
Great service by Proximo who dealt with my hire car when my van was out of action
17 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Beverley,
Thanks for your feedback. We’re glad that we could provide a smooth and helpful service while your van was out of action.
Kind regards,
Will
Customer Experience
Excellent service from Masoud
Excellent service from Masoud. Arrived at planned time, gave a full tour of the car and how to use the wheelchair access etc. very friendly, yet professional. Happy to answer any questions. Thank you.
20 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Sara,
Thank you for your kind review. We’re pleased Masoud arrived on time, explained everything clearly and provided such friendly and professional service. We'll pass your thanks on to him.
Kind regards,
Will
Customer Experience
Exceptional service from Vee at Proximo
I cannot praise Vee from Proximo highly enough. He delivered my hire WAV and provided, by far, the best experience I have ever had with not only Proximo, but any vehicle hire company I have used.
From the moment he arrived, Vee was extremely professional, kind, empathetic and friendly. His manner immediately made me feel comfortable and completely at ease. I never felt rushed or pressured; instead, I felt safe, listened to and incredibly well looked after.
Vee was exceptionally thorough with both his pre-delivery inspection and the vehicle handover. He took the time to make sure everything was right and that I was comfortable with the vehicle before he left. That level of care and attention really stood out.
What impressed me most was the way Vee treated me as a person, rather than simply as another delivery. He took genuine care of my needs and made me feel as though he was looking after a member of his own family.
Vee is quite simply the gold standard for customer service. If everyone in the vehicle hire industry provided the level of care, professionalism and compassion that Vee does, the customer experience would be transformed.
Proximo should be incredibly proud to have someone like Vee representing the company. He has set an exceptionally high bar, and I would have absolutely no hesitation in recommending him.
Thank you, Vee, for making what could have been a stressful experience feel safe, comfortable and genuinely positive. You were brilliant.
20 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Good morning,
Thank you so much for such wonderful feedback! We’re delighted to hear Vee provided such a caring, professional and reassuring experience. We’ll be sure to pass on your kind words.
Kind regards,
Will
Customer Experience
Great communication
Great communication , i new exactly when the changeover was happening. Very curteous and friendly team.
Thank you Dawn J and David.
22 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Karen,
Thank you for your feedback. We’re delighted Dawn and David kept you well informed and made the changeover a smooth experience. They'll be very happy to hear this.
Kind regards,
Will
Customer Experience
Good Service from Baldev Singh
Good Service from Baldev Singh. Let us know what time he was due to arrive. Looked over car and friendly and polite.
22 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Claire,
Thanks for your review. It’s great to hear Baldev kept you informed and provided a polite and friendly service.
Kind regards,
Will
Customer Experience
Had a hire vehicle delivered by a very…
Had a hire vehicle delivered by a very friendly driver explained everything I needed to know. Thank you to mr Luke green.
17 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Good morning,
Thank you for your lovely feedback. We’re glad Luke was friendly and clearly explained everything you needed to know.
Kind regards,
Will
Customer Experience
Balder singh perfect handover
Balder singh perfect handover. Very friendly.
22 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Kelly,
Thank you for your kind words. We’re pleased Baldev provided a friendly and smooth handover.
Kind regards,
Will
Customer Experience
Just wanted to say Thank you to Vee
Just wanted to say Thank you to Vee. You were very helpful and made it easy for us . Many thanks Vee
21 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Kikey,
Thank you so much for your kind words! We’re delighted to hear that Vee was so helpful and made everything easy for you. We’ll be sure to pass on your thanks!
Kind regards,
Will
Customer Experience
Baldev singh very helpful and friendly…
Baldev singh very helpful and friendly and told me everything I need to know about the car
21 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Courtney,
Thank you for your lovely review! We’re so pleased to hear that Baldev was helpful, friendly, and made sure you had all the information you needed about the car. We really appreciate your feedback!
Kind regards,
Will
Customer Experience
Colin from.Proximo.was polite and…
Colin from.Proximo.was polite and prompt and took me through all the details very thoroughly.
19 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Kate,
Thank you for your fantastic review! We’re delighted to hear that Colin provided such a polite, prompt, and thorough service. We'll be sure to let him know.
Kind regards,
Will
Customer Experience
Mo chowdry was good and service good…
Mo chowdry was good and service good and punctual
20 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Good afternoon,
Thank you for your 5-star review! We’re delighted to read that Mo provided great service and was punctual. He'll be very happy to hear this.
Kind regards,
Will
Customer Experience
Excellent
Assad delivered our car exactly on time. He was extremely polite and couteous and very knowledgeable about the car. I did not feel rushed at all during the handover of the car.
19 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Denise,
Thank you for your fantastic review! We’re delighted to hear that Assad provided such a professional and informative handover and made sure you felt comfortable and unhurried throughout. We’ll be sure to pass on your kind words!
Kind regards,
Will
Customer Experience
Great service
Dawn was polite and professional. Extremely thorough and helpful. The whole experience was overwhelmingly positive. Thank you very much.
18 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Gareth,
Thank you for your kind feedback! We’re delighted Dawn provided such a polite, professional and helpful service. We’ll be sure to pass on your lovely comments.
Kind regards,
Will
Customer Experience
Des dropped car off and collected it he…
Des dropped car off and collected it he was friendly , informative and very professional he made the experience very smooth great job des
18 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Tracy,
Thank you for your lovely feedback! We’re delighted Des provided such a friendly and professional service and made the experience smooth.
Kind regards,
Will
Customer Experience
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