Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on t... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I’ve had good service from Proximo before and I’m hoping for the best again. The guy that dropped the car to me was fantastic. He was thorough and knowledgeable. He made sure I was comfortable in the... Ver más
La empresa ha respondido
Neville delivered our WAV vehicle for our 30th wedding anniversary weekend celebrations. He was very personable and friendly, and talked me through all the aspects of the vehicle. I hope he had a... Ver más
La empresa ha respondido
Neville delivered a much needed replacement wav today whilst our own is in the garage for repairs. The service from Proximo has been exemplary from start to finish. Fast, efficient and the staff accom... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Escrito por la empresa
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Información de contacto
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Reino Unido
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Excelente
5 mil opiniones
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Ha contestado el 100% de las opiniones negativas
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Great company to deal with
Great company to deal with. Rob A dropped of our hire car , explained all that we needed to know. He was very polite and helpful. We would highly recommend
17 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Beverley,
Thank you for your fantastic feedback! We’re delighted Rob provided such a polite and helpful service and made the handover easy. We really appreciate your recommendation and will pass on your kind comments to Rob.
Kind regards,
Will
Customer Experience
Professional delivery and collection.
Excellent service from Proximo team arranging the vehicle for us. Collection driver Chris was especially considerate and professional. Very friendly and helpful and he made handover an easy process.
17 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Keith,
Thank you for the fantastic review! We’re so pleased Chris provided such a friendly, professional and considerate service. We’ll be sure to pass on your kind comments.
Kind regards,
Will
Customer Experience
Baldev singh- driver
Baldev singh- driver
Customer service was good..kept us updated on delivery timee. Talked us through any marks on vehicle. Very pleased with the service
Collection of vehicle was good,
17 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Selina,
Thank you for your lovely feedback! We’re delighted Baldev kept you updated and made the collection process smooth. We really appreciate your kind words.
Kind regards,
Will
Customer Experience
Very easy to talk to and arrange…
Very easy to talk to and arrange details with. Neville was kind enough and professional enough to give a call saying when they would be picking their car up. Very friendly and polite and on time
13 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Amanda,
Thank you for your kind review! We’re pleased to hear Neville was friendly, professional and kept you updated throughout. We really appreciate your feedback!
Kind regards,
Will
Customer Experience
Paul was vey kind and polite
Paul was very kind and polite. He explained everything I needed to know, answered any of my questions and gave me a very detailed demonstration of the car and ramp. Thank you Paul
13 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Kim,
Thank you for your lovely feedback! We’re delighted to hear that Paul was so helpful and thorough, and we’ll be sure to pass on your kind comments to him.
Kind regards,
Will
Customer Experience
Great team at Proximo
Great team at Proximo. They couldn't have been more helpful in providing a temp wav vehicle while ours was in the garage. No questions or nonsense got on with it quickly . Such a refreshing change great job
13 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Paul,
Thanks for your brilliant feedback. It’s great to hear the team made arranging the temporary WAV vehicle quick and straightforward. We’re so pleased we could make things easier for you.
Kind regards,
Will
Customer Experience
Great company staff are excellent…
Great company staff are excellent provide great customer service to its clients. Big shout to Martin and Simon.
13 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Steve,
Thank you for the great review! We’re pleased to hear that Martin and Simon provided excellent customer service. We really appreciate the shout-out!
Kind regards,
Will
Customer Experience
Amazingly helpful staff
Fab service form the office team to make sure the car supplied would meet my disabled needs. When the arrived Colin was friendly and explaind all the features and made sure I was happy with all the adaptions and the overall condition of the car.
11 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Natalie,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that our office team and Colin were able to make sure everything was just right for your needs. It’s great to know you felt comfortable and well looked after. They'll really appreciate your kind feedback!
Kind regards,
Will
Customer Experience
Gentleman called Assad came around to…
Gentleman called Assad came around to re adjust the straps on the hoist of my replacement courtesy vehicle.He arrived nice and early and sorted the issue promptly and professionally. Thank you for everything. Great service.
11 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Malcolm,
Thank you for your wonderful 5-star review! We’re delighted to hear that Assad provided such prompt and professional service. We’ll be sure to pass on your kind thanks to him.
Kind regards,
Will
Customer Experience
Very proximate timing and very kind and…
Very proximate timing and very kind and helpful service, I am very happy with my experience, Assad was very helpful
11 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Carolyn,
Thank you for your lovely feedback! We’re delighted to hear you were happy with the service and that Assad was so kind and helpful. We’ll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Dawn was pleasant
Dawn was pleasant.
And explained everything
Absolutely perfect service
10 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Mark,
Thank you for your kind words! We’re so pleased to hear that Dawn provided excellent service and explained everything clearly. We’ll be sure to pass on your lovely feedback.
Kind regards,
Will
Customer Experience
Dawn collected a hire car that I was…
Dawn collected a hire car that I was using whilst mine was being fixed. She was,excellent and very courteous when explaining the process and gave tips on how to obtain a car that I would be happy with, should I need to use them again
10 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Steph,
Thank you for your lovely review! We’re pleased to read that Dawn was so helpful and courteous throughout the collection. She'll be delighted to hear this.
Kind regards,
Will
Customer Experience
Proximo have been very quick and…
Proximo have been very quick and efficient. Still had all my details from before just needed tobe updated. Managed to have car delivered Monday morning from the lovely Dawn who went through everything with me at ease and efficiently. Nothing was to much trouble, very friendly and down to earth. I would recommend Dawn todo all deliveries. I am very pleased with the vehicle that the company have matched for me whilst my own WAV is in for repair. Thank you
10 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Beth,
Thank you for your fantastic feedback! We’re delighted to hear that Dawn made the delivery so easy and straightforward. We’ll be sure to pass on your kind words to her.
Kind regards,
Will
Customer Experience
Great service from Neville
Great service from Neville, called before car collection, all went very smooth. Great job, thank you
4 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Maria,
Thank you for your kind review! We’re delighted to hear everything went smoothly and that Neville provided a great service. We'll be sure to let him know.
Kind regards,
Will
Customer Experience
Assad was really great at explaining…
Assad was really great at explaining how to use the vehicle. He was very clear and it was great dealing with your company as this is the first time
8 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Viveanne,
Thank you for your lovely feedback! We’re pleased to hear that Assad was clear and helpful when explaining the vehicle. We’re glad your first experience with Proximo was a great one.
Kind regards,
Will
Customer Experience
Have used Proximo a couple of times for…
Have used Proximo a couple of times for a temporary vehicle and always been very professional with great communication. They have always provided everything we needed and delivered and collected in a timely manner. Colin called to tell me he was on his way to collect our vehicle and arrived quickly and everything was completed quickly and efficiently. Highly recommend! *****
7 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Marnie,
Thank you for your continued support and for your kind words. We’re delighted to hear that Colin and the team provided another smooth and efficient service. We really appreciate the recommendation!
Kind regards,
Will
Customer Experience
Excellent experience
Excellent experience
Dawn is a lovely lady, competent, knowledgeable was a joy to meet.
7 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Helen,
Thank you for your lovely feedback. We're so pleased to hear Dawn made such a positive impression with her knowledge and professionalism. We'll make sure she receives your kind comments.
Kind regards,
Will
Customer Experience
Excellent hand back to proximo..Des and…
Excellent hand back to proximo..Des and Phil from the Glasgow office were brilliant. Extremely friendly. Thank you!
7 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Charlotte,
Thank you for your wonderful review. We're delighted to hear Des and Phil provided such a friendly and positive handback experience. We'll be sure to pass on your kind words to the Glasgow team.
Kind regards,
Will
Customer Experience
Collection of hire car
Colin M collected the hire car today. He was polite, friendly and very efficient. He waited patiently for me to return as I was running a few minutes late.
6 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Mark,
Thank you for your kind review. We're delighted Colin provided such friendly and efficient service, and we're glad he was able to accommodate the slight delay. We'll be sure to pass on your feedback.
Kind regards,
Will
Customer Experience
Rory delivered our rental WAV this…
Rory delivered our rental WAV this morning - ringing ahead to let me know he was on his way.
I got a full demo on how to load and unload a wheelchair.
Thanks Rory, you’re a good teacher.
6 de agosto de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Rosie,
Thank you for your lovely review! We're delighted to hear Rory kept you updated and took the time to demonstrate how to use your WAV. We'll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
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