Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on t... Ver más
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Consulta las opiniones de los clientes
I’ve had good service from Proximo before and I’m hoping for the best again. The guy that dropped the car to me was fantastic. He was thorough and knowledgeable. He made sure I was comfortable in the... Ver más
La empresa ha respondido
Neville delivered our WAV vehicle for our 30th wedding anniversary weekend celebrations. He was very personable and friendly, and talked me through all the aspects of the vehicle. I hope he had a... Ver más
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Our Motability car with a swivel seat needed repairs after a minor accident. The WAV provided enabled my wife to attend an important physiotherapy session at a clinic 30 miles away. This journey woul... Ver más
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Información sobre la empresa
Escrito por la empresa
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Escrito por la empresa
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Información de contacto
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Reino Unido
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Excelente
5 mil opiniones
No consta que haya invitado a opinar recientemente
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13.03 prompt delivery of car.
Dawn arrived nice and early , very comprehensive and polite clear and understandable
28 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Cynthia,
Thank you for your lovely review! We're so pleased to hear that Dawn arrived promptly and provided a clear, comprehensive, and polite service. We'll be sure to pass on your kind comments to her.
Kind regards,
Will
Customer Experience
Great customer service.Masoud on…
Great customer service.Masoud on collection was extremely helpful and friendly.
27 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Georgia,
Thank you for your wonderful review! We're delighted to hear you received great customer service and that Masoud was so helpful and friendly during the collection. We'll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Rob McDowall
Hl, just wanted to thank Rob McDowall for great service. Satnav did send him to the wrong street, but he soon sorted that out. Really friendly guy and great delivery/handover
23 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Jason,
Thank you for the 5-star review! We're pleased Rob was able to get everything sorted quickly and provide a friendly, helpful handover. We'll pass your thanks on to him.
Kind regards,
Will
Customer Experience
Dawn was incredibly helpful
Dawn was incredibly helpful and very thorough going through absolutely everything regarding the vehicle she delivered to us and walked us through assisting our individual into the vehicle to be sure she fits safely! Very grateful for her support today
25 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Chloe,
Thank you for your lovely comments. It's great to hear Dawn took the time to ensure everything was explained clearly and that your individual felt safe and comfortable. We'll be sure to share your feedback with her.
Kind regards,
Will
Customer Experience
Good comprehensive updates throughout…
Good comprehensive updates throughout the process. Dawn Joyner was our pick up driver. No complaints at all. Very polite and respectable.
24 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Khaldah,
Thanks for the fantastic review! We're glad you were kept well informed throughout the process and that Dawn made such a positive impression.
Kind regards,
Will
Customer Experience
First Class Service
I have use Proximo on two separate occasions. On both occasions they were extremely professional and helpful. I was very happy with the service offered by the delivery and collection driver, Colin, who was friendly and knowledgeable. Highly recommended.
24 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Neil,
Thank you for taking the time to leave us a review. We're so pleased you've had great experiences with us, and we'll make sure Colin knows how much his friendly, professional service was appreciated.
Kind regards,
Will
Customer Experience
The Driver Paul Edney was amazing
The Driver Paul Edney was amazing, went through all do and don’ts , very polite and helpful
24 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Jacki,
Thank you for your wonderful feedback. We're delighted to hear that Paul provided such a positive experience. We'll be sure to pass on your kind comments to him.
Kind regards,
Will
Customer Experience
I phoned Proximo last Friday the 17th…
I phoned Proximo last Friday the 17th July to say that my car had been returned from being repaired and that they could fetch the hire car back, they said they would let me know when someone could come to fetch it. I didn't wait too long before they contacted me to say they would send someone the next day to collect the car, the driver Chris Conroy came on the morning to fetch it, he was was polite and checked round the car and let us know when he was ready to go. The people I've have spoke to or met in person have been really great, a great company to hire from and help in anyway they can to get you the right vehicle 10/10 5 stars 🌟
17 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Debbie,
Thank you for your fantastic review. We're delighted to hear you had such a positive experience from start to finish, and that Chris provided a friendly and professional collection service. We really appreciate your kind words and will be sure to share your feedback with the team.
Kind regards,
Will
Customer Experience
David merry and Assad amazing customer…
David merry and Assad amazing customer service, had a good chat with them, polite and respectful, thank you.
23 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Samuel,
Thank you for your lovely feedback. We're so pleased to read David and Assad provided amazing customer service and made such a positive impression. They'll be delighted to hear this.
Kind regards,
Will
Customer Experience
Dawn Joyner brought our hire vehicle…
Dawn Joyner brought our hire vehicle today. She contacted me on her way to let us know what time to expect her. On arrival dawn was very friendly a very nice lady who explained everything in detail. Highly recommend
23 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Mr Fairclough and Ms Lil,
Thank you for your wonderful review. We're pleased to hear Dawn kept you informed and provided such a friendly and thorough service. We'll make sure your kind words are shared with her.
Kind regards,
Will
Customer Experience
Hire Vehicle Collection
Assad arrived to collect my hire vehicle, having phoned first to give me an ETA. He was courteous and friendly, and did his checks thoroughly. Altogether a more than satisfactory experience.
21 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Eunice,
Thank you for your lovely feedback. We’re pleased to hear that Assad provided a courteous and professional service and kept you informed throughout the collection process. We’ll be sure to share your kind comments with him.
Kind regards,
Will
Customer Experience
Professional and efficient
21 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Angela,
Thank you for your kind words! We're so pleased to hear you found our service professional and efficient.
Kind regards,
Will
Customer Experience
Respuesta de Proximo Group
Hi Dhruvil,
Thank you for your review! We're pleased to hear that Assad provided such patient and helpful service. We'll be sure to pass on your kind words.
Kind regards,
Will
Customer Experience
From my fone call to the manager and…
From my fone call to the manager and getting a replacement car , all was done in within 24 hours. Everyone has been so helpful and Judit who delivered the car was very helpful and nice. Thank you all.
22 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Myriam,
Thank you for your kind review! We're delighted we could get everything sorted for you so quickly. It's great to hear that Judit and the rest of the team were able to provide helpful service throughout.
Kind regards,
Will
Customer Experience
Just had a car delivered by Neville
Just had a car delivered by Neville. Fantastic service, rang well in advance with approximate time and was spot on time. Explained the car and documentation perfectly, assisted with seating position. Very friendly and helpful. Thank you Neville
22 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Jo,
Thank you for your lovely review! We're so pleased to hear that Neville provided such friendly and professional service, keeping you informed and making the handover as smooth as possible. We'll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Excellent customer service
Wonderful customer service from Masoud who delivered my hire car from Proximo today. Contacted me to advise time of delivery and arrived on time. Polite, helpful and ensured the car met all our needs. Could not fault his professionalism during the handover.
21 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Rosina,
Thank you for your wonderful feedback! We're delighted to hear that Masoud provided such professional and attentive service. We'll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Very professional such a polite…
Very professional such a polite gentleman
21 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Janice,
Thank you for your kind review! We're pleased to hear you found our team professional and courteous.
Kind regards,
Will
Customer Experience
Great experience so far
Great experience so far. Telephone team gave excellent information. Car handed over promptly and easily. Driver (Des) polite and friendly, handed over vehicle and gave lots of helpful information. Whole process very swift. Thank you
21 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Diane and Stephen,
Thank you for your fantastic review! We're delighted to hear you had such a positive experience from your first call through to the vehicle handover. We'll be sure to pass your kind comments on to Des and the team.
Kind regards,
Will
Customer Experience
Dawn Joyner Proximo
I meet Dawn Joyner for the second time today, when she collected the Proximo hire car which I had approximately for 60 days.
She took about 15 minutes to check the car was in good order I new it would the car had been triple wax wash and was hoover and all wipe down, and Take it from me Dawn never left a tyre unturned.
I would be quite happy to use Proximo again A1 company.
Thank you very much
20 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
HI Grant,
Thank you for your wonderful review! We're delighted to read you had such a positive experience with Dawn and that you were happy with both the service and your hire car. She'll be very happy to hear this.
Kind regards,
Will
Customer Experience
Neville
The man delivering the vehicle was very pleasant and respectful
20 de julio de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Ian,
Thank you for your kind review. We're delighted to hear Neville provided a pleasant and respectful service. We'll be sure to pass your comments on to him.
Kind regards,
Will
Customer Experience
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