Proximo Group Opiniones 

5193
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve had good service from Proximo before and I’m hoping for the best again. The guy that dropped the car to me was fantastic. He was thorough and knowledgeable. He made sure I was comfortable in the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Neville delivered our WAV vehicle for our 30th wedding anniversary weekend celebrations. He was very personable and friendly, and talked me through all the aspects of the vehicle. I hope he had a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our Motability car with a swivel seat needed repairs after a minor accident. The WAV provided enabled my wife to attend an important physiotherapy session at a clinic 30 miles away. This journey woul... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de automóviles

Escrito por la empresa

Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.

Proximo

Escrito por la empresa

We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(5193)

837 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good experience today with Neville…

Very good experience today with Neville . Rang me before arrived and arrived on time .
Very professional service received .
Thank you.

18 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Viorica,

Thank you for your lovely review. We're pleased Neville provided a punctual and professional service, and we appreciate you taking the time to share your experience.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

I highly recommend this service

I highly recommend this service. The communication was excellent from start to finish, and the customer service was outstanding. The people who collected and returned my car were professional, friendly, and punctual. Everything was handled smoothly, making the whole experience stress-free. I would definitely use this service again.

Paul Edney is a great guy with highly satisfied with service rendered

17 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Bolatito,

Thank you for your fantastic recommendation. We're delighted you found our communication and customer service excellent, and we'll be sure to pass your kind comments on to Paul and the team.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Excellent service from all at Proximo.

The staff and the service from the company is excellent.
I was kept in contact with quite a few times regarding the delivery, Vee who delivered the vehicle was very pleasant, friendly and polite gentleman.
The driver Neville, who picked the vehicle up today, also contacted me to let me know his arrival time.
Neville, was a very kind, polite, nice person.
Proximo have always been so helpful in organising vehicles for me when needed.
I recommend Proximo 💯

17 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Maxine,

Thank you for taking the time to share your experience. We're so pleased Vee and Neville provided friendly, professional service and kept you informed throughout.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Home delivery of WAV

Paul Edney carried out an efficient home delivery of a WAV. He was very patient as he went through the workings of the vehicle. We even did a test run with the wheelchair which was super helpful and much appreciated.

17 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Tara,

Thank you for your wonderful feedback. We're delighted Paul was able to make the delivery smooth and ensure you felt confident using the WAV.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Excellent service

Delivery of vehicle came on time, we were taken through everything in detail by Neville, he was fantastic. Thankyou very much!

17 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Rhys,

Thank you for your lovely review. We're so pleased Neville made your vehicle delivery a great experience by explaining everything thoroughly. We'll make sure he receives your kind comments.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

So helpful

From the account manager Joey organising and sourcing a suitable adapted vehicle to delivery of the car. Dawn called en route to give us an ETA. She arrived on time and was so polite and friendly. Talking us through the car, she was thorough and ensured we had a full understanding.

17 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Gary,

Thank you for your wonderful feedback. We're delighted Joey and Dawn provided such a smooth experience from start to finish. We'll be sure to pass on your kind words to them both.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Great team thank you

Great team thank you

10 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Richard,

Thank you for your lovely feedback. We're so pleased you had a great experience with our team.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Quick reliable service

Quick reliable service. Staff are great

17 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Claire,

Thank you for your kind review. We're delighted to hear you found our service quick and reliable, and that our team made such a positive impression.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

The service I received from Proximo was…

The service I received from Proximo was nothing short of excellent. Hayley was extremely helpful and in less than 24 hours had arranged a replacement WAV to be delivered while mine was repaired. The delivery driver, Neville, explained everything to me thoroughly and was very helpful and pleasant. The two staff members I dealt with are a credit to your company.

15 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Peter,

Thank you for your wonderful review. We're so pleased Hayley and Neville were able to provide you with a smooth and efficient service. Your kind words mean a lot, and we'll make sure they receive your feedback.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Pleased with the service

Neville dropped of the vehicle this afternoon, called me earlier to let me know what time to expect him, arrived on time and get me a full show around the vehicle, very friendly and welcomed any questions.

16 de julio de 2026
Opinión espontánea
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Respuesta de Proximo Group

Hi Mohamed,

Thank you for your kind feedback. We're delighted to hear Neville kept you informed, arrived on time, and made sure you were comfortable with your new vehicle. We'll be sure to pass on your lovely comments to him.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Proximo is one of the best car hire…

Proximo is one of the best car hire company i have always used them. Robert mac came too deliver my vehicle today he was very friendly and answered all my questions that needed answering.
Thank you once again

16 de julio de 2026
Opinión espontánea
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Respuesta de Proximo Group

Hi Shazia,

Thank you for your kind words and continued support! We're pleased to hear Robert provided such friendly and helpful service. We'll be sure to share your feedback with him.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

CAR HIRE

I received excellent service from Proximo when I needed a replacement WAV vehicle. There were extremely helpful and found a vehicle usuable for me within a couple of days. The WAV vehicle was delivered by a guy called Phil who made sure everything was in order for me to still be able to get out and about even though I am in a wheelchair. I would most definitely recommend Proximo to any one that needs a car hire out of the ordinary.

16 de julio de 2025
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Rachel,

Thank you for your fantastic review and recommendation! We're delighted we could provide a suitable WAV so quickly, and that Phil made sure everything was ready for you.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

daniel molinas was very helpful and…

daniel molinas was very helpful and polite

16 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Kendall,

Thank you for your 5-star review! We're delighted to hear Daniel Molinas was so helpful and polite. We'll be sure to pass on your kind feedback.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Assad was helpful and patient

Assad was helpful and patient. I would highly recommend his service.

16 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Jan,

Thank you for your fantastic feedback! We're pleased to hear Assad was helpful and patient throughout your experience. We really appreciate your recommendation and will make sure your comments are shared with him.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Dawn Joyner is awesome

Dawn met us today, handing over the hire car providing us with great and friendly service, very professional making sure we were well informed and happy, an absolutely wonderful person.

16 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi David,

Thank you for your wonderful 5-star review! We're delighted to hear Dawn provided such friendly and professional service, ensuring you felt informed and well looked after. We'll be sure to pass on your kind words.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, second time they have helped bring out a wheelchair accessible car, if motability were as helpful, all would be great, once transferred to proximo everything is great, straight away a text, car arranged, and Des brought it to us, explained all about the car, and what to do once mine was fixed. Great service, thank you.

14 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Lorna,

Thank you for your kind words and for choosing us again! We're so pleased Des was able to make everything straightforward and provide the support you needed. He'll be very happy to hear this.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Excellent service from Proximo

The driver collecting our hire vehicle was Daniel Molinas.
He arrived in a timely manner and was friendly and professional throughout.
He showed his ID and explained exactly what he was going do, to complete an inspection of the vehicle and how long it would take.
He conducted a thorough examination of the vehicle and returned back to advise there were no issues and everything was satisfactory….exemplary service.
The vehicle itself was delivered on time and the interior and exterior was very clean and tidy. Tons of room and plenty of space…we could easily have transported 2 wheelchairs.
Great service all round from Proximo and they will remain our first choice for a WAV hire vehicle. I highly recommend them.

15 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Good morning,

Thank you for your wonderful review! We're delighted to hear Daniel provided such professional and thorough service, and that the vehicle met your needs. We really appreciate your recommendation.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

I found Assad to be very professional…

I found Assad to be very professional and patient with explaining how everything on the vehicle works.this is my first time I’m am using proximo and I must admit I found the service to be stress free. I’m very impressed with the whole experience.

15 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi David,

Thank you for your wonderful 5-star review! We're delighted to hear Assad provided such professional and patient service, taking the time to explain everything clearly.

It's great to know your first experience with Proximo was stress-free and exceeded your expectations. We'll be sure to pass on your kind feedback to Assad.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Neville excellent service

Neville was very professional. He rang in advance and the overall service was excellent

15 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Fiona,

Thank you for your 5-star review! We're delighted to hear Neville provided such professional service and kept you informed with a call ahead of his arrival. We'll be sure to pass on your kind feedback.

Kind regards,

Will
Customer Experience

Valorada con 5 estrellas sobre 5

Friendly and professional

All the people I dealt with were friendly and very professional especially Dawn who collected the car as she gave me good advice
and very friendly

15 de julio de 2026
Opinión espontánea
Logotipo de Proximo Group

Respuesta de Proximo Group

Hi Bernard,

Thank you for your 5-star review. We're delighted to hear our team provided friendly, professional service, and we'll be sure to pass your kind words on to Dawn.

Kind regards,

Will
Customer Experience

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