This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Ver más
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Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My account is under review for 2 weeks now.... The customer service already assured I'll get my account active soon... It's been 5 days I placed a withdrawal, would I still get paid while my accou... Ver más
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I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Ver más
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The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Ver más
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Información sobre la empresa
Escrito por la empresa
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Información de contacto
263 Riley Street, 2010, Sydney, Australia
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
Muy bueno
2 mil opiniones
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A OK. Reaonably easy to earn if checked…
Reasonably easy to earn if checked daily. But washout takes a long time but at least you get it
8 de abril de 2026
Respuesta de Pureprofile
Thanks for your feedback, We’re glad to hear you find it reasonably easy to earn when staying active. We understand that the washout process can take some time, and we appreciate your patience with it. It’s great to know you still find value in the overall experience, and we’ll continue working on improving the process where we can.
I am a retired person so giving me…
I am a retired person so giving me surveys about Business's does not apply to me and I seem to get quite a few that are not applicable to me so I can't answer
14 de abril de 2026
Respuesta de Pureprofile
We understand it can be frustrating to receive surveys that are not relevant, especially if you are retired. Surveys are matched based on your profile, but each one has specific criteria set by clients. You may be screened out if your responses do not match what is needed, and quota full means enough people from a certain group have already completed the survey.
Keeping your profile up to date can help improve the relevance of the surveys you receive.
We appreciate your time and participation, and we are here if you need any assistance.
I enjoy the surveys and giving my…
I enjoy the surveys and giving my opinions, each survey is comprehensive and generally have a good range of meaningful questions
13 de abril de 2026
Respuesta de Pureprofile
Thank you so much for your kind feedback. We're really glad to hear that you're enjoying the surveys and find them comprehensive and meaningful.
It’s great to know you value having the opportunity to share your opinions, we truly appreciate your participation.
Easy to use Platform
Surveys are generally easy to complete and not too time-consuming.
The platform is straightforward to use.
Payments are also reliable, and I appreciate that there are regular opportunities to earn rewards.
The customer support unit is wonderful the way my issue was treated within the time frame.
8 de abril de 2026
Respuesta de Pureprofile
Thank you so much for your thoughtful review. We're really pleased to hear that you find the surveys easy to complete and that the platform is straightforward to use.
It's also great to know that you’ve had a positive experience with our payments and that you’re seeing regular opportunities to earn rewards. We’re especially glad our support team was able to assist you effectively and within a good timeframe.
Pure profile is one of the better…
Pure profile is one of the better survey apps,I dont screen out too often,any contact with them is quickly responded to,payments quick and relevant surveys.
Thankyou
8 de abril de 2026
Respuesta de Pureprofile
Thank you so much for your kind words and positive feedback! We're really glad to hear that you're enjoying the surveys, experiencing fewer screenouts, and finding our payments and support responsive.
We truly appreciate you taking the time to share your experience, this means a lot to us.
its been now 3 month when my account…
its been now 3 month when my account was suspended they asked for id verification and then i provided within hours they they gived me this ticket number 586284 and said we are reviewing your id then i contacted several times they havent replied and now its been 3 months and my id is still under review about two weeks ago i posted a review on trustpoilot then they replied me there that we will work on it and its now 2 weeks and no response now pureprofile team can you please tell me what should i do now? am hare to see response and get my issue resolved am requesting if there is an issue in my quee please mannually forward its been 3 months now.
27 de enero de 2026
Opinión espontánea
Respuesta de Pureprofile
Thank you for bringing this to our attention, and we sincerely apologize for the delay and lack of communication you’ve experienced. We understand how frustrating this situation must be, especially given the length of time it has taken.
We’ve now flagged your case (Ticket #586284) for priority review, and our team is actively working to provide you with an update as soon as possible. Please be assured that your case has not been overlooked, and we are taking steps to ensure it is handled promptly.
We truly appreciate your patience and understand the importance of resolving this for you. You should hear from our team shortly.
hey guys
hey guys , when i ve had an issue with surveys , ive reported a few , i usually get a quick response and answer for the issue.. and some times its my own fault, but i get a resolution !
7 de abril de 2026
Respuesta de Pureprofile
Thank you for sharing your experience—we really appreciate it!
We’re glad to hear that our team has been able to respond quickly and help resolve any issues you’ve had. It’s great that you’ve found the support helpful, and we’re always here to assist whenever needed.
Thanks again for your feedback and for being part of Pureprofile!
Stay away
Haha, imagine working nonstop for 12 hours, getting paid $0.50 an hour, only to be told you will be paid in tiny increments in a period of 3 months. And then they hiss at you for bothering to ask for your money.
Games take 3-4 weeks to pay.
No surveys except silly little time-wasting profile questions.
Also, they sell your data to brokers, fact.
11 de abril de 2026
Opinión espontánea
Respuesta de Pureprofile
Thanks for sharing your feedback—we’re really sorry to hear about your experience.
We understand how frustrating this can feel, especially when it comes to the time spent and the wait for rewards. Some activities, like games, can take a few weeks to validate, and survey availability can vary depending on what’s available at the time.
We also want to reassure you that we take data privacy seriously and do not sell personal data as described.
We’d really like to look into this further for you. Please feel free to reach out to us at support@pureprofile.com with your details, and we’ll be happy to help.
Respuesta de Pureprofile
Thank you for your kind feedback. We’re really glad to hear that you received a quick response and a positive outcome.
We appreciate you taking the time to share your experience, and we’re always here if you need any further assistance.
Sometimes the surveys are very very…
Sometimes the surveys are very very long for the amount of points you receive.
Sometimes the instructions are not clear and are hard to understand.
Sometimes you get to the end of a survey and it just disappears. The company got your views for free.
10 de abril de 2026
Respuesta de Pureprofile
Thank you for your honest feedback. We really appreciate you taking the time to share your experience.
We understand how frustrating it can be when surveys feel too long for the reward, or when instructions aren’t as clear as they should be. We also recognise how disappointing it is if a survey doesn’t complete properly after you’ve spent time on it.
Survey length, rewards, and structure are set by our research partners, but your feedback is important and has been shared with our team to help improve the overall experience.
If you ever encounter a survey that doesn’t complete or seems to drop off unexpectedly, please feel free to contact us at support@pureprofile.com with the details so we can look into it for you.
Thanks again for your feedback. We’re always working to improve.
I enjoy doing the surveys and having my…say
I enjoy doing the surveys and having my say in all kinds of topics. While I am earning flyby points and entries into the monthly 30,000 points which I have last month been lucky enought to win.
4 de abril de 2026
Respuesta de Pureprofile
Thank you so much for sharing this. We love hearing it!
It’s great to know you’re enjoying the surveys and having your say on different topics. And a big congratulations on winning the 30,000 points last month—that’s amazing!
We really appreciate you being part of Pureprofile and wish you the best of luck in future draws too.
All good
All good, a little frustrating when I try to do a survey and it has been filled up and there are days I get nothing at all but we have to take the bad with the good and most times it is good. The company pays well and it is fun.
9 de abril de 2026
Respuesta de Pureprofile
Thank you for your honest feedback, we really appreciate it!
We understand that it can be frustrating when surveys fill up quickly or when there are quieter days with fewer opportunities. Survey availability can vary depending on demand and quotas, but we’re always working to bring more opportunities to our members.
It’s great to hear that you’re enjoying the experience overall and finding it rewarding and fun; that means a lot to us!
Thanks again for your support, and we’re glad to have you as part of Pureprofile. If you ever need assistance, feel free to contact us at support@pureprofile.com.
Respuesta de Pureprofile
Thank you for your kind feedback! We’re really glad to hear that you found our support helpful.
If you ever need assistance again, we’re always here to help. You can also contact us anytime at support@pureprofile.com.
Dear Pureprofile Support Team,
Dear Pureprofile Support Team,
I am writing again regarding the suspension of my account and the recent claim that my submitted identification is AI-generated.
I must clearly state that this allegation is completely false. The document I provided is genuine, valid, and belongs to me. It is very concerning and disappointing that your system would wrongly classify a legitimate ID as AI-generated without proper human verification.
For over three months now, I have been trying to resolve this issue without success. During this period, my earned funds have remained inaccessible. This is not acceptable, as the money in my account was earned legitimately through your platform.
If your system is unable to verify my identity through the documents submitted, then I request a more reliable method of verification. I am fully willing to:
- Participate in a live video call to confirm my identity
- Provide additional supporting documents
- Attend a physical verification if required
At this point, I expect a fair and transparent resolution. Keeping my account suspended based on an incorrect assessment, while holding my funds, raises serious concerns about the integrity and fairness of your platform.
If this matter is not resolved promptly, I will have no choice but to escalate the issue through appropriate consumer protection channels and public review platforms. I believe in fairness, and I expect the same from your company.
Please treat this matter as urgent and provide a clear path toward resolving this issue immediately.
I look forward to your prompt response.
Ava lily
9 de abril de 2026
Opinión espontánea
Respuesta de Pureprofile
Thank you for taking the time to share your concerns. We understand how frustrating this situation must be, especially given the time you’ve spent trying to resolve it.
At Pureprofile, we take account security and identity verification very seriously to ensure the integrity of our platform for all members. After a thorough review of your account and the information provided, our team has made the decision to close your account.
We understand this may not be the outcome you were hoping for, and we want to assure you that this decision was not made lightly. It follows careful consideration and is in line with our Terms of Service, which you can review here: http://www.pureprofile.com/terms/
While we appreciate your willingness to provide additional verification, we are unfortunately unable to reopen the account or reverse the decision at this time.
Thank you for your understanding.
This works well for me
This works well for me, in general.
Lately I have noticed more disqualifications or screen-outs.
Even more annoying, though, are the disqualifications that say the reason is 'using AI' or 'nonsensical answers' – neither of which applies to me – especially when I have often gone no further than name, age, gender etc.
7 de abril de 2026
Respuesta de Pureprofile
Thank you for your feedback—we’re glad to hear that Pureprofile is working well for you overall.
We understand how frustrating it can be to experience more frequent screen-outs, especially when the reason provided doesn’t seem applicable. Messages such as “using AI” or “nonsensical answers” are typically generated automatically by our system or our research partners, and in some cases may be triggered early in the survey process due to screening criteria or how the attempt is registered.
Please be assured that this doesn’t necessarily mean you’ve done anything wrong.
We appreciate you bringing this to our attention, and your feedback has been shared with our team to help improve the clarity and accuracy of these messages.
If you continue to experience this or would like us to look into specific surveys, please feel free to contact us anytime at support@pureprofile.com.
Useless time waste of a survey provider
An absolutely useless survey app and website. Far too many times the surveys get you started, you answer questions and then the survey says "quota full" or just goes back to the start page. You don't get any default points for taking part. Initially I would get 5p for each survey where I was not compatible but the last few surveys provided nothing. I was just going around in circles, starting surveys, answering questions, only to be told that the quota was full or just being redirected to the start page. I am an experienced survey taker so it had nothing to do with me not doing them properly. I have had a complete waste of time and terrible experience. I only gave 1 start because there is no option of 0 stars. All flash and no substance. Very angry and disappointed.
8 de abril de 2026
Opinión espontánea
Respuesta de Pureprofile
Hi Sajjad,
Thanks for taking the time to share your feedback. We’re really sorry to hear about your experience. We understand how frustrating it must be to spend time on surveys, only to be screened out or redirected without receiving a reward.
Survey availability and quotas can change quickly, and sometimes surveys may close while in progress. That said, we understand how disappointing this can be, especially when it happens repeatedly.
We’d really appreciate the opportunity to look into this further for you. Please feel free to reach out to our Support team with your details, and our Customer Support team will be happy to investigate and assist you further.
Thanks again for bringing this to our attention.
Respuesta de Pureprofile
Thank you for your kind feedback! We’re really glad to hear that our customer service team responded quickly and resolved the issue for you.
We appreciate your support and are always here if you need any further assistance.
Very quick response
Very quick response. It is a smooth process to report a problem and know that it is looked into.
2 de abril de 2026
Respuesta de Pureprofile
Thank you so much for your kind words!
We're really glad to hear that you found the reporting process smooth and that you felt your concern was properly looked into. Providing quick and helpful support is always our goal.
If you require further assistance, please don't hesitate to reach out again.
I like the surveys but recently there has been some concerns
I like the surveys but recently there have been very few for me to do. The response times to queries have improved recently. The new gift cards are not really useful for me.
2 de abril de 2026
Respuesta de Pureprofile
Thank you for your feedback—we’re glad to hear that you’ve been enjoying the surveys and have noticed improvements in our response times.
We understand that survey availability can vary depending on your profile and the needs of our clients, but we’re continuously working to bring more opportunities to our members.
We also appreciate your feedback regarding the new gift card options. We’re always looking to expand and improve our reward catalogue, so your input is valuable and will be shared with our team.
Thanks again for being part of Pureprofile!
I enjoy the surveys
31 de marzo de 2026
Respuesta de Pureprofile
Hi Robyn,
Thank you for sharing your positive experience with us.
We are delighted to hear that you are enjoying your survey experience. Your satisfaction is our priority, and we are here to ensure that your experience with Pureprofile remains excellent.
If you have any questions or need any help, please don't hesitate to contact us.
Here's to many more enjoyable surveys and great rewards on our platform!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.