This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My account is under review for 2 weeks now.... The customer service already assured I'll get my account active soon... It's been 5 days I placed a withdrawal, would I still get paid while my accou... Ver más
La empresa ha respondido
I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Ver más
La empresa ha respondido
The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Información de contacto
263 Riley Street, 2010, Sydney, Australia
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
Muy bueno
2 mil opiniones
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Problem resolution with surveys
The problem with incorrectly functioning surveys was resolved, but it took numerous reports to achieve, over many days
6 de febrero de 2026
Respuesta de Pureprofile
Hi there,
Thank you for your feedback.
We’re pleased to hear that the survey issue was ultimately resolved, but we’re sorry that it took multiple reports and several days to get there. That’s certainly not the experience we aim to provide.
We appreciate your persistence in bringing this to our attention, as it helps us investigate properly and improve our processes. If you ever experience anything similar in the future, please don’t hesitate to reach out — we’re here to help.
Customer service
Great survey company, have been with them for a couple of years. Recent customer service was great when I had a small issue
5 de febrero de 2026
Respuesta de Pureprofile
Hi Dawn,
Thank you for sharing your positive feedback.
We’re delighted to hear that you’ve enjoyed being part of Pureprofile over the past couple of years, and that our customer support team was able to assist you promptly when you needed help.
Your experience and satisfaction are very important to us, and we’re committed to making sure your time on our platform continues to be smooth and rewarding.
Thank you for being a valued member of Pureprofile, and we look forward to continuing to serve you for many more years to come!
Fixed the problem thanks
6 de febrero de 2026
Respuesta de Pureprofile
Thanks so much for your review!
We’re really glad to hear the problem has been resolved. If there’s ever anything else we can help with, please don’t hesitate to reach out.
Responded promptly and made good on the…
Responded promptly and made good on the effort put into the survey.
11 de febrero de 2026
Respuesta de Pureprofile
Thank you for taking the time to leave a review!
We’re glad to hear that our team responded promptly and that you felt the effort you put into the survey was recognised. We truly appreciate your participation and support.
Thanks again for being part of Pureprofile!
These guys always fix my problems
These guys always fix my problems. Very happy.
10 de febrero de 2026
Respuesta de Pureprofile
Thank you so much for your kind words!
We’re really happy to hear that our team has been able to help resolve any issues for you. Providing great support is very important to us, so it means a lot to know you’re satisfied.
Thanks again for being part of Pureprofile!
Just on 16 yrs with them, Wouldn't do that if they weren't great.
Qualify for most surveys and there's just the right amount each time I log in. Redemptions are super fast and on the same day which is great if you need extra cash on the spot for something essential.
10 de febrero de 2026
Respuesta de Pureprofile
Hi there,
Thank you so much for your fantastic review!
We’re so pleased to hear that you’re qualifying for surveys regularly and finding a good number available each time you log in. It’s also great to know that our fast, same-day redemptions are making a real difference when you need extra cash for something essential.
We truly appreciate you being part of the Pureprofile community and taking the time to share your experience.
Surveys help me eat well.
I enjoy doing the surveys on Pureprofile and earning points that I can use on my Coles shop. It is another way of dealing with current high prices and putting quality food on my plate.
9 de febrero de 2026
Respuesta de Pureprofile
Hi there,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying completing surveys with Pureprofile and that your rewards are helping with your Coles shop.
It’s great to know that Pureprofile is supporting you in managing everyday expenses, especially with the rising cost of living. That’s exactly what we aim to do — provide a simple and rewarding way to share your opinions.
We truly appreciate you being part of Pureprofile.
Not my favourite survey platform.
I don't find it user-friendly and the range of rewards is too limited.
4 de febrero de 2026
Respuesta de Pureprofile
Hi Laurice,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience felt frustrating. We understand how important usability and a strong rewards selection are, and we appreciate you voicing your concerns.
Your feedback has been noted and shared internally. Thank you again for being part of the community and for taking the time to share your experience.
I really enjoy completing surveys…
I really enjoy completing surveys through Pureprofile; it’s diverse and often has interesting topics. Customer support has been great and I have never had any problems with redeeming rewards. Thank you Pureprofile
4 de febrero de 2026
Respuesta de Pureprofile
Hi Leon,
Thank you so much for your kind words!
We’re really glad to hear you’re enjoying the variety and topics of our surveys, and that your experience with customer support and reward redemptions has been smooth.
Your satisfaction is our priority and we are here to ensure that your experience with Pureprofile remains excellent. If you have any questions or need any help, please don't hesitate to contact us.
Here's to many more enjoyable surveys and great rewards on our platform!
Great experience with surveys and…
Great experience with surveys and resolutions are quickly resolved
5 de febrero de 2026
Respuesta de Pureprofile
Hi there,
We appreciate you for taking the time to share your positive experience with us.
We're delighted to hear that we could promptly address your concerns and resolved the issue. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible. If you ever have any suggestions or questions, please don't hesitate to reach out.
Here's to many more enjoyable surveys and great rewards on our platform!
Respuesta de Pureprofile
Hi there,
Thank you for your positive feedback.
We are thrilled to hear that you are enjoying your Pureprofile experience. If you have any further suggestions or questions, please feel free to reach out. We strive to maintain an engaging and rewarding experience for our members.
Here's to many more enjoyable surveys and great rewards on our platform!!
I have complained occasionally that…
I have complained occasionally that after giving a lot of information my survey has been ended without reward but mostly I am happy with Pureprofile
1 de febrero de 2026
Respuesta de Pureprofile
Hi Sandra,
Thank you for your candid feedback.
We’re glad to hear you’re mostly happy with Pureprofile. We understand how frustrating it can be when a survey ends after you’ve provided a lot of information without a reward. When this happens, please don’t hesitate to reach out to us with the survey details. We’re always happy to investigate and credit you where it’s due.
Thanks again for being part of our community and for your continued participation.
I enjoyed participating in the surveys
I enjoyed participating in the surveys. The subject matters were simple but interesting. The rewards were also encouraging
4 de febrero de 2026
Respuesta de Pureprofile
Thank you so much for your lovely feedback! 😊
We’re really glad to hear you enjoyed the surveys and found the topics both simple and interesting. It’s great to know the rewards were encouraging too; that’s always our aim. We appreciate you being part of Pureprofile and look forward to having you participate in more surveys soon!
Respuesta de Pureprofile
Thank you for your kind feedback! We’re glad we could respond quickly and resolve the issue for you. It’s always a pleasure to assist, and we really appreciate your support.
I’m not offering congratulations…
I’m not offering congratulations really. Too often I get offered a survey and never get to complete it because you have enough contributors but you offer it again the next day!! Still I get chucked off!
6 de febrero de 2026
Respuesta de Pureprofile
Thank you for your message, and we’re sorry for the frustration this has caused.
Sometimes surveys reach their participant limit quickly, which can result in members being screened out even after receiving an invitation. Occasionally, the same survey may appear again due to system delays, even though quotas have already been filled.
Please be assured we want you to complete surveys, as we are only paid for fully completed responses. We have no reason to prevent members from earning rewards.
If you can share the survey details, we’d be happy to look into it further.
I enjoy doing your surveys and spend a…
I enjoy doing your surveys and spend a lot of time on my answers but you dont reward me quick enough.
5 de febrero de 2026
Respuesta de Pureprofile
Thank you for your feedback. We’re glad to hear you enjoy taking our surveys, and we truly appreciate the time and effort you put into your responses.
We understand it can be frustrating when rewards take longer than expected. Redemptions are processed in batches to ensure accuracy and meet fraud prevention and banking requirements. Payments are handled in order of request, with a maximum timeframe of 30 business days, although we always aim to complete them sooner.
Thank you again for your patience and for being a valued member of PureProfile.
excellent service by mansi issue solved
6 de febrero de 2026
Respuesta de Pureprofile
Thank you for your kind feedback!
We’re happy to hear that Mansi was able to resolve your issue and provide excellent service. Your support means a lot to us, and we appreciate you being part of Pureprofile.
I’m really enjoying participating in…
I’m really enjoying participating in the surveys & of course gaining Flybuys. I would say that my enquiries could be answered mote promptly.
5 de febrero de 2026
Respuesta de Pureprofile
Hi Graham,
Thank you for taking the time to share your feedback.
We’re glad to hear you’re enjoying participating in our surveys and earning Flybuys points. We appreciate your note about response times and will keep working to improve this.
Thanks again for being part of our community.
I just love pureprofile
I just love pureprofile, the experts in the field.
you are the best of what you do.
5 de febrero de 2026
Respuesta de Pureprofile
Thank you so much for your wonderful review!
We’re thrilled to hear you love Pureprofile and truly appreciate your kind words and support. It means a lot to us to be recognised as experts in the field.
Thank you for being a valued member of Pureprofile.
It’s ok if you get your reward when you…
It’s ok if you get your reward when you apply for it
6 de febrero de 2026
Respuesta de Pureprofile
Thank you for your feedback.
We’re glad to hear you’ve had an okay experience with receiving your rewards. Redemptions are processed in batches to ensure accuracy and meet fraud prevention and banking requirements, with a maximum timeframe of 30 business days, although we always aim to complete payments sooner.
Thank you for being a valued member of Pureprofile.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
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Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.