This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Ver más
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Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My account is under review for 2 weeks now.... The customer service already assured I'll get my account active soon... It's been 5 days I placed a withdrawal, would I still get paid while my accou... Ver más
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I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Ver más
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The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Ver más
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Información sobre la empresa
Escrito por la empresa
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Información de contacto
263 Riley Street, 2010, Sydney, Australia
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
Muy bueno
2 mil opiniones
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
gives you a chance to make an share…
gives you a chance to make an share experiences and and get gifted with rewards of your choice and enjoy surveys at the same time
17 de febrero de 2026
Respuesta de Pureprofile
Thank you for your lovely review! We’re so glad to hear you’re enjoying the opportunity to share your experiences through surveys and receive rewards of your choice. We really appreciate your support and hope you continue to have a great experience with Pureprofile.
Website operates with high principle's & rewards justly.
The concept & delivery of your website as a whole is what makes for a great customer experience. The recognition of my time & opinions contributed is rewarded in parallel on 95% of occasions; including screen outs. The only issue I encounter, repeatedly, which I never received a response to after reaching out for information on, is ineligibility to participate due to 'device compatibility & computer settings'.
13 de febrero de 2026
Respuesta de Pureprofile
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear you enjoy the overall experience on our site and that you feel your time and opinions are recognised and rewarded, even in cases of screen outs.
We’re sorry to hear about the ongoing issue you’ve encountered regarding device compatibility and computer settings, and especially that you didn’t receive a response when you previously reached out. This is certainly not the experience we want for our members.
Survey accessibility can sometimes be affected by browser versions, security settings, ad blockers, or device requirements set by the research client. That said, we’d be very happy to look into this further and help resolve it.
Please feel free to contact our support team again with a few details about the device and browser you’re using, and we’ll do our best to assist.
Thank you again for your valuable feedback and continued support.
I've been a member for over 6 years and…
I've been a member for over 6 years and always enjoyed filling surveys but lately experienced many surprises such as malfunction when survey was taking a long time - being informed survey had reached required no of respondents - and wasting time for draw entries which I find unsatisfactory - also lately some surveys ask tedious & repetitive questions such as stating how was one feeling when making a decision about buying frozen foods - I buy frozen food without analysing me reasons or feelings - & as a result of wasting so much time replying unnecessarily detailed questions survey gets frozen & I need to report the issue - feeling extremely frustrated & at my wits end
18 de febrero de 2026
Respuesta de Pureprofile
Thank you for being a valued member for over six years — we truly appreciate your long-standing support and the time you’ve invested in sharing your opinions with us.
We’re very sorry to hear about the recent frustrations you’ve experienced. We understand how disappointing it can be when a survey closes after you’ve already spent time on it, encounters a technical issue, or only offers entry into a prize draw rather than a guaranteed incentive.
Survey availability and quotas are set by our research clients, and occasionally a survey can reach its required number of respondents while members are still in progress. That said, we recognise how frustrating this feels and we’re continuously working with our partners to minimise these situations.
Regarding repetitive or highly detailed questions, these are often part of the research design, particularly for studies exploring decision-making behaviours. We understand that they can sometimes feel excessive, and we appreciate your patience in completing them.
We’re also sorry to hear about surveys freezing — that’s certainly not the experience we want for you. If this continues, we recommend ensuring your browser is updated and clearing cache/cookies, but please do continue reporting these instances so our team can investigate specific cases.
Your feedback is incredibly valuable, especially as a long-term member, and we’ll be sure to pass it on internally. If you’d like us to review any recent survey issues in detail, please reach out to our support team with the survey date and approximate time, and we’ll be happy to look into it.
We truly appreciate your continued participation and hope we can restore your confidence in the experience.
excellent customer service
excellent customer service dealing with a slight issue
12 de febrero de 2026
Respuesta de Pureprofile
Hi Jannette,
Thank you for your kind feedback!
We’re really pleased to hear that you were happy with the support you received and that the issue was resolved. Your satisfaction is our priority, and we are here to ensure that your experience with Pureprofile remains excellent.
If you have any questions or need any help, please don't hesitate to contact us.
Here's to many more enjoyable surveys and great rewards on our platform!
the prompt action taken to the query…
the prompt action taken to the query that I made greatly appreciated
16 de febrero de 2026
Respuesta de Pureprofile
Thank you for your kind words! We’re really pleased to hear that you appreciated the prompt action taken on your query. Providing timely support is very important to us, and we’re glad we could assist you quickly.
If you ever need any further help, please don’t hesitate to contact us at support@pureprofile.com.
You were very helpful.
11 de febrero de 2026
Respuesta de Pureprofile
Hi there,
Thank you so much for your kind feedback!
We’re really glad to hear we could assist you. If you ever have any other questions or need further help, please don’t hesitate to reach out.
Avoid this, it's a scam.
The ads show how much money you could make, but in reality the survey stops and you either get nothing or 10 cents after you’ve already spent 5–10 minutes.
I tried six surveys and this happened every time.
This seems to be their strategy: lure you with “up to $5”, but you won’t actually get it.
Avoid this. It’s a scam.
18 de febrero de 2026
Opinión espontánea
Respuesta de Pureprofile
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be to spend time on surveys and not receive the expected reward.
Survey incentives are set by our research clients, and in some cases, participants may be screened out if their responses do not match the specific criteria required for the study. This can sometimes happen partway through a survey, even after several minutes.
We want to assure you that Pureprofile is a legitimate platform and not a scam. We always aim to be transparent, and we regret if your experience has led you to feel otherwise.
If you could please contact our support team at support@pureprofile.com with your account details, we’d be happy to look into the surveys you attempted and provide further clarification.
Thank you again for your feedback — it helps us continue improving the member experience.
Love doing the surveys
Love doing the surveys , payment is quick . Would thoroughly recommend it
11 de febrero de 2026
Respuesta de Pureprofile
Hi there, thank you for the wonderful review! We're so happy to hear you’re enjoying the surveys and that you’re pleased with the quick payments. Your recommendation really means a lot to us. Thanks for being part of our community!
Disappointing Experience Due to Sudden Account Suspension
I had been using the platform in good faith and spending my time completing surveys honestly. Unfortunately, my account was suddenly suspended without a clear explanation or prior notice.
What is most frustrating is the lack of transparency. Users deserve to know what went wrong and should be given an opportunity to clarify or resolve any issue before such action is taken.
I hope the company reviews its process, communicates more clearly with users, and ensures fair treatment in the future. A better support and verification system would greatly improve trust and user experience.
16 de febrero de 2026
Opinión espontánea
Respuesta de Pureprofile
Hi Isaac,
Thank you for taking the time to share your feedback. We understand how disappointing and frustrating an unexpected account suspension can feel.
Suspending accounts is not necessarily accusatory; instead, it serves as a measure to prevent actions that violate our Terms and Conditions while our team conducts investigations, clarifies matters, and reinstates the account. We take this step for the security of both the user and our platform. Ultimately, preventing account usage goes against our business interests, so if we take such action, it's done as a precautionary measure.
We strive to assist our members to the best of our ability, and our customer service team will make sure to resolve the issues you've experienced. To assist you further, please send us an email at support@pureprofile.com with more details of your account. We'll look into it right away and try to resolve the issue for you.
Account Suspended Without Clear Reason – Very Disappointing Experience
My account was suddenly suspended without any proper explanation. I had been using the platform honestly and followed all the guidelines while completing surveys, so this unexpected action was frustrating.
There was no clear warning, no detailed reason provided, and no opportunity to clarify anything before the suspension. A platform that works with users' time and effort should ensure transparency and fair communication.
I hope the company improves its review system and communicates better with users in the future so that others do not face the same situation.
Currently very disappointed with the experience.
17 de febrero de 2026
Opinión espontánea
Respuesta de Pureprofile
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how frustrating and disappointing this situation has been for you.
Account suspensions are never taken lightly and are typically the result of our system detecting activity that may not align with our terms and conditions or quality guidelines. That said, we understand how concerning it can feel when this happens without a clear context.
Transparency and fairness are very important to us, and we’re sorry if you felt there wasn’t enough communication around the decision. We’d welcome the opportunity to review your case more closely and provide further clarification where possible.
Please contact us at support@pureprofile.com directly with your registered email address so we can investigate this for you.
We appreciate your feedback, as it helps us continue improving our processes and communication.
Happy with result
Fair resolution and quick response. Very good survey site and legitimate rewards. One of the better survey sites I've used. I should mention, there are surveys on there that don't show the incentive amount. I don't recommend people do them as they pay very little & take too long. They should not be on the site. They are not profile surveys. I've bought this up with Pureprofile & have been told they are posted by it's partner organisation. I had 6 in my feed today that showed no value.
11 de febrero de 2026
Respuesta de Pureprofile
Hi there,
Thank you for your great review and for recognizing our quick response — we really appreciate it! We're glad you're enjoying the platform and finding the rewards worthwhile.
We also appreciate your feedback about surveys that don’t show an incentive amount. We understand this can be frustrating. Partner organisations sometimes provide these, and we’re continuing to improve transparency and the overall survey experience.
Thanks again for your honest feedback; it helps us improve.
Pureprofile is one my favourite and you…
Pureprofile is one my favourite and you learn as you go
4 de febrero de 2026
Respuesta de Pureprofile
Hi Chris,
Thank you for sharing your positive experience with Pureprofile!
It's wonderful to hear that you've found our platform to be one of your favorite survey sites. We're constantly striving to improve our platform, and it's heartening to know that our efforts have been beneficial to our members like yourself. If you have any questions or need any help, please don't hesitate to contact us.
We truly appreciate your participation and support, and we look forward to continuing to bring you interesting surveys and opportunities.
Payout delay is too long
I returned to PureProfile recently after quite a long break. Surveys were fine, built up enough to cash out quite quickly but the issue is the time it takes to receive the cash! Cashed out on 11 Feb and App says payment date is 25 March - unbelievable! I think Pure Profile will go back in the deleted apps - other sites pay out efficiently and quickly!!
11 de febrero de 2026
Opinión espontánea
Respuesta de Pureprofile
Hi Cynthia,
Thank you for giving PureProfile another try and for sharing your feedback. We’re glad to hear the surveys themselves have been a positive experience for you.
We understand that the payment timeframe can feel longer than expected. Cash payments are processed in batches and go through verification and security checks before being released, which is why the app shows an estimated payment date. While the advised timeframe can be up to 30 business days, we always aim to process rewards as early as possible.
As an alternative, you may also choose to redeem your earnings via gift cards, which are typically delivered much faster.
We truly appreciate your feedback and are continuously working to improve our processes and overall member experience.
Pure profile is the best platform i…
Pure profile is the best platform i have come across in as much as my account was suspended for awhile due to some issues of them thinking i have double account but i believe it will be rectified soon because i have only one account.
9 de febrero de 2026
Respuesta de Pureprofile
Thank you for your feedback and for your kind words about Pureprofile.
We’re sorry to hear about the temporary suspension of your account. Please know that these reviews are carried out to protect the integrity of our community and ensure fairness for all members.
If you experience any issues, please don’t hesitate to contact our support team so we can review your case further and assist you directly. We’re committed to resolving this as quickly and fairly as possible.
Thank you for your patience and understanding.
Tried to find a past survey for zesty…
Tried to find a past survey for zesty paws and a 40dollar voucher but no,success
9 de febrero de 2026
Respuesta de Pureprofile
Hi there,
Thank you for your update. We’re sorry to hear you’re still having trouble finding the Zesty Paws survey and the $40 voucher.
Our customer support team will be reaching out to you directly to gather a few more details about the study so we can look into this properly. Once we have the necessary information, we’ll investigate further and work to resolve this as quickly as possible.
We appreciate your patience and the opportunity to make this right.
Your surveys are a lot better than most…
Your surveys are a lot better than most of the others they are interesting and you can see what you earn straight away in aussie dollars
13 de febrero de 2026
Respuesta de Pureprofile
Hi Peter,
Thank you for sharing your experience.
We’re really glad to hear that you’re enjoying our surveys and finding them interesting. Your feedback is valuable to us, and we're committed to continuously improving our survey offerings to provide you with even more opportunities to earn rewards. If you have any suggestions or concerns, please don't hesitate to reach out to us
Thank you for being a part of Pureprofile, and we appreciate your support!
Pureprofile perks = Flybuy points
What a difference Pureprofile Perks surveys has done to my Flybuys account.
My Flybuy points increases each and everyday so l can get to my target.
The team has addressed my enquiries with ease.
12 de febrero de 2026
Respuesta de Pureprofile
Hi Simone,
Thank you for your lovely feedback!
It's really great to hear how much of a difference Pureprofile Perks surveys have made to your Flybuys account!
We’re glad you’re seeing your points grow and getting closer to your target each day. It’s also wonderful to know our team has been able to assist you smoothly with your enquiries.
We truly appreciate your support and look forward to helping you earn even more rewards.
Thanks!
Great website and very fair, it's a pleasure to be a part of Pureprofile.
13 de febrero de 2026
Respuesta de Pureprofile
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying Pureprofile and that you find the platform fair and rewarding. We truly appreciate having you as part of Pureprofile.
If you ever have any questions or feedback, feel free to reach out — we’re always happy to help!
Respuesta de Pureprofile
Thank you for taking the time to leave a review. We’re pleased to hear you were satisfied with the withdrawal performance.
We appreciate your support.
Mediocre survey platform with multiple long-term issues
Mediocre survey platform with multiple long-term issues. reCAPTCHA challenges in surveys hosted by pureprofile.com don't work 9 times out of 10 with error "invalid argument" (this issue doesn't exist on other survey platforms). Reports of these broken surveys generate email tickets that are never responded to. Most survey invitations link to already expired or unavailable surveys. Partner surveys impose ridiculous amounts of screening questions. Many surveys end with error messages like purported "violations of terms and conditions" or "oops, something doesn't look quite right". Redeemed rewards take weeks to pay out (other survey providers like OpinionWorld pay out within minutes).
11 de febrero de 2026
Respuesta de Pureprofile
Hi Oliver,
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that your experience hasn’t met your expectations, and we truly appreciate you highlighting these concerns.
Regarding the reCAPTCHA errors, our team has tested the reported surveys but hasn’t been able to replicate the “invalid argument” issue on our end. In many cases, this type of error can be linked to browser or device compatibility. A quick restart of your device and browser, clearing cache and cookies, ensuring your browser is updated, disabling extensions, and checking your internet connection may help resolve it. That said, we’ll continue monitoring this closely.
We’re also concerned to hear that you didn’t receive responses to some of your reports. That’s not the experience we aim to provide. If any ticket goes unanswered, we encourage you to reach out again so we can follow up and ensure it’s properly addressed.
For partner surveys, while we carefully review and test opportunities before they’re released, some elements, such as screening length and survey scripting, are managed by our partners. We understand how frustrating lengthy screening or unexpected terminations can be, and we regularly share this feedback with our partners to improve the overall experience.
In terms of reward processing times, payments are handled in batches and go through verification and security checks before being released. While our advised timeframe is up to 30 business days, we always aim to process rewards as quickly as possible.
We value your membership and remain committed to improving the platform experience. Thank you again for your honest feedback.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
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