An interesting visit, the Manager who led the visit was very informative, the interior of the winery is attractive but the vineyard itself is looking uncared for. A lot of the vines & stakes were b... Ver más
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Consulta las opiniones de los clientes
I purchased two anytime tickets for The Cube in Manchester as part of a 40th birthday gift through Red Letter, complete with gift box. I was amazed that it was delivered the very next day considering... Ver más
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Spa very clean and good facilities. Restaurant a nice space at side for spa customers to enjoy . Gluten free afternoon tea was ok but only plain ham and cream cheese and cucumber sandwiches - two of... Ver más
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We have had to pospone our trip with tea until the spring of next year, due to hospital visits for both of us!! when made phone call to your rep at shillinghurst station to arrange new date Shen w... Ver más
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Información sobre la empresa
- Tienda de regalos
- también en la categoría
- Agencia de entretenimientos
Escrito por la empresa
Discover amazing gift experiences, activity days, unique gifts and gift ideas to solve all present buying dilemmas or order exciting experience days gift vouchers for all occasions.
About Red Letter Days
Escrito por la empresa
- Set up in 1989, Red Letter Days pioneered the concept of giving unforgettable experiences as gifts. The idea really caught people's imaginations and Red Letter Days today, with its iconic red box, is THE go-to gift experience company. Making memories over accruing ‘stuff’ is at our core and we offer a range of amazing experiences in the UK; giving our customers an unrivalled choice with something to suit every taste, occasion and budget. We love what we do and intend to continue building on our expertise and sense of adventure to reach new heights.
- Our experiences
- Many of our experiences make everyday life a little bit more special – like a few hours being pampered at a luxury spa. And some are genuinely once in a lifetime – like our Spitfire Passenger Flight. Red Letter Days also provides great corporate solutions for some of the UK's biggest companies. For the most inspiring way to make an experience the best day of your life, rest assured you’re in the original and the best hands in the business.
Información de contacto
Red Letter Days Official Trustpilot
3,7
Medio
26 mil opiniones
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This was a Christmas gift and it was…
This was a Christmas gift and it was fabulous to receive . Would consider buying a gift like this for other people .
24 de septiembre de 2026
Respuesta de Red Letter Days
Thank you for your lovely feedback! We’re delighted to hear you enjoyed receiving your Christmas gift. -Maddie
Broadoaks afternoon tea…
The staff were friendly and looked after us well. The tea was well presented and freshly made. The hotel is in a picturesque setting with well kept grounds.
30 de septiembre de 2026
Respuesta de Red Letter Days
Thank you for your lovely feedback, Anne! We’re delighted to hear that the staff were friendly and looked after you well, and that you enjoyed the freshly prepared afternoon tea. -Maddie
The recipient was very pleased with his…
The recipient was very pleased with his gift.
1 de octubre de 2026
Respuesta de Red Letter Days
Thank you for your lovely feedback, Geoffrey! We’re delighted to hear the recipient was pleased with their gift. We hope they enjoyed their experience! -Maddie
Lovely half day with afternoon tea
Lovely half day with afternoon tea. The food was very good with a good variety. My pescatarian requirements were catered for. Crew were hard working, kind and fun; nothing was too much trouble.
Would highly recommend and hope to return next Spring.
23 de septiembre de 2026
Respuesta de Red Letter Days
Thank you for your wonderful feedback, Joanne! We’re delighted to hear you enjoyed your afternoon tea and that your dietary requirements were well catered for. -Maddie
Chat line very helpful
I had an issue with an experience no longer being available and the agent was very helpful in extending the voucher expiry date to give us more time to choose an alternative.
3 de octubre de 2026
Opinión espontánea
Respuesta de Red Letter Days
Thank you for sharing your feedback LindaH. We’re pleased to hear that, despite the original experience no longer being available, you were able to receive helpful support and an extension to your voucher, giving you additional time to find a suitable alternative. We hope you find an experience you really enjoy.
-Eddie
I tried to book a helicopter flight for…
I tried to book a helicopter flight for two at two separate venues, but both gave an automated response to say that they were massively booked up, and gave no indication as to when flights might be available. | then sent an email to someone asking the same question, and received no response
1 de octubre de 2026
Respuesta de Red Letter Days
Thank you for sharing your feedback, and we’re sorry to hear about the difficulties you experienced when trying to arrange your helicopter flight. We apologise that you were unable to get clear information regarding availability and that your email did not receive a response.
Please contact our Customer Service team directly at trustpilot@buyagift.com so we can look into this further and provide any additional information or assistance that may be available.
-Eddie
Respuesta de Red Letter Days
Thank you for your lovely feedback, Michael! We’re delighted to hear you had a fantastic day and enjoyed the informative guide. -Maddie
It took in excess of 20 minutes to…
It took in excess of 20 minutes to answer my call. Once connected, service was satisfactory, albeit virtual.
3 de octubre de 2026
Opinión espontánea
Respuesta de Red Letter Days
Thank you for sharing your feedback, George. We’re really sorry to hear you experienced a long wait, this is certainly not the level of service we aim to provide our customers.
We’re pleased to hear that our team were able to assist you once you were connected. We really appreciate your patience and understanding.
-Maddie
Tricky booking process…
We were very kindly treated to a 2 night luxury break. Searching for a suitable hotel was difficult as there was very little choice and availability was low. However, after a few months, I found one . The RLD website link to check availability wouldn’t work, so had to contact customer service to contact the hotel directly. However, from there on, the booking process was seamless and straightforward. The hotel and the break was beautiful- the staff couldn’t have done anymore to make our stay more comfortable. Was a good choice!
30 de septiembre de 2026
Respuesta de Red Letter Days
Thank you for taking the time to share your feedback, Jennifer. We’re delighted to hear that, despite the initial difficulty finding availability, you were able to enjoy a beautiful break and that the booking process was smooth once arranged.
It’s wonderful to hear the hotel and staff made your stay so comfortable and that you felt you’d made a great choice. We really appreciate your feedback! -Maddie
Tried to book cinema tickets for 4…
Tried to book cinema tickets for 4 months still says temporarily unavailable. Scam
3 de octubre de 2026
Opinión espontánea
Respuesta de Red Letter Days
Thank you for taking the time to leave your feedback. We’re sorry to hear you’ve been unable to book your cinema tickets and understand how frustrating it must be to see them remain temporarily unavailable for so long.
We’d really like the opportunity to look into this for you and help make things right. Please contact our dedicated team at trustpilot@redletterdays.co.uk with your voucher details, and we’ll be happy to investigate this further and assist you with your voucher. -Maddie
Cornonation street
Really enjoyed the experience, tour was just right and the guide was great
26 de septiembre de 2026
Respuesta de Red Letter Days
Thank you so much for your lovely feedback, Marian! We’re delighted to hear that you really enjoyed the experience. -Maddie
Perfect for what I wanted …
Haven’t had the day yet but the buying process was so easy. Opted for the physical version and so glad I did. Arrived within 2 days of ordering in a presentation red box made to look like an envelope. Absolutely perfect for my granddaughter’s present
30 de septiembre de 2026
Respuesta de Red Letter Days
Thank you so much for your lovely feedback, Andrew! We’re delighted to hear that you found the buying process so easy and that you were pleased with the physical voucher. It’s wonderful to know the presentation box arrived quickly and made the perfect gift for your granddaughter.
We hope she has a fantastic time when she gets to enjoy her experience, and we’d love to help you create more special gift moments in the future!
- Emma
Respuesta de Red Letter Days
Thank you for your lovely feedback! We’re delighted to hear that the clear instructions made the process straightforward and easy for you. It’s great to know everything went smoothly, and we hope you enjoy many more happy days with us in the future!
- Emma
It was a lovely afternoon tea
23 de septiembre de 2026
Respuesta de Red Letter Days
Thank you for your lovely feedback, Allan! We’re delighted to hear that you had such an enjoyable afternoon tea and that you had a lovely time. We hope to help you enjoy another memorable experience with us in the future!
- Emma
Haven’t received my order
Haven’t received my order, I paid for faster delivery and it’s been a week
30 de septiembre de 2026
Respuesta de Red Letter Days
Thank you for your feedback, Joanne. We’re very sorry to hear that you haven’t received your order yet, particularly as you paid extra for faster delivery. We completely understand how frustrating it is to be waiting a week when you were expecting a quicker service.
Please feel free to reach out to our dedicated team directly at trustpilot@redletterdays.co.uk with your order details so we can look into the delivery status for you and investigate what may have happened. We’ll be happy to assist and get this resolved as quickly as possible.
We apologise for the inconvenience and appreciate you bringing this to our attention.
- Emma
Respuesta de Red Letter Days
Thank you for your lovely feedback, Roy! We’re delighted to hear that you had a great experience. It’s wonderful to know you enjoyed it, and we hope to help you create another memorable experience in the future!
- Emma
Great driving experiences
Great driving experiences with very helpful staff and instructors
22 de septiembre de 2026
Respuesta de Red Letter Days
Thank you for your fantastic feedback, David! We’re delighted to hear that you enjoyed your driving experience and found the staff and instructors to be helpful and welcoming. It’s great to know they helped make your day enjoyable and memorable. We hope to help you enjoy another fantastic experience in the future!
- Emma
Respuesta de Red Letter Days
Thank you for your lovely feedback, Destrik! We’re delighted to hear that you found our service fast and professional. It’s great to know we could make the process smooth and straightforward for you. We hope to help you again in the future!
- Emma
The website is not fit for purpose
The website is not fit for purpose.
Unable to book the experience after redeeming voucher. Constant timing out, error messages etc. Have followed all instructions including clearing caches. It doesn’t work on any browser. Is it a deliberate ploy?
2 de octubre de 2026
Opinión espontánea
Respuesta de Red Letter Days
Thank you for sharing your feedback, Paddy. We’re sorry to hear about the issues you’ve experienced when trying to book your experience after redeeming your voucher. We appreciate how frustrating this must be, particularly as you’ve already tried clearing your cache and using different browsers without success.
We'd like to help resolve the issue for you. Please feel free to reach out to us directly at trustpilot@redletterdays.co.uk with your voucher and booking details, along with any error messages you’ve received, we’ll be happy to look into this and help you get your experience booked.
We apologise for the inconvenience caused, and thank you for bringing this to our attention.
- Emma
We visited Prezzo in Kings Lynn on a…
We visited Prezzo in Kings Lynn on a red letter voucher a present from my daughter, it was very busy I myself am nearly 80 and not very up on using a voucher online so found it difficult to navigate, my wife and myself had a long wait for food whilst sitting in a place near the reception listening to all the other customers complaining about waiting so long for their food some walking out. Although the staff were very polite it did not make up for the long wait we had for food, not a good experience for a present spoiled by Prezzo’s.
2 de octubre de 2026
Opinión espontánea
Respuesta de Red Letter Days
Thank you for taking the time to share your detailed feedback, David. We’re truly sorry to hear that what should have been a lovely gift experience was affected by the difficulties you encountered.
We understand that navigating a voucher online can be frustrating, particularly if you’re not familiar with using vouchers digitally, and we’re sorry this added to your experience. We’re also disappointed to hear about the lengthy wait for your food and the impact this had on your visit, especially as this was a special gift from your daughter. While we’re pleased that you found the staff polite and courteous, we appreciate that this did not make up for the delays you experienced.
We’ll make sure your feedback is passed on to the relevant team, as comments like yours are important in helping us improve the experience we provide. We’re sorry again that your gift did not provide the enjoyable experience you had hoped for.
- Emma
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