rgplants.co.uk Opiniones 

Placed online order. After waiting weeks could not get response from RG Plants. Cancelled order by Email, phone message, online messenger - still no response. I've had to raise a dispute through my credit card company. My advice - AVOID!

Do not touch this company with a barge pole. Place an order 31 May since then no contact. Have tried 6 times to contact them on various mediums, to no avail. They take your money and leave you hanging. If I could give no stars I would. Update, 7.4.25, nearly a year late goods delivered. No contact other than an e-mail saying the goods were on their way. No apology, no explanation. Will never use this company again.

This company are appalling, I also wish I'd read the reviews first. Waited ages for my plug plants, what they did eventually send were absolute rubbish and not even the plants I had ordered. No response from complaint emails. I am going to contact Solihull trading standards, suggest the rest of you do too and we might get some action or ultimately get them closed down so no one else is caught out. They don't deserve to be trading.

*** AVOID THEY STEAL YOUR MONEY***
If I could give no stars I would!! These people are crooks, reading the reviews (now wish we had before ordered) it seems we are all being told the same lies, ordered bedding plants in feb, never arrived, when finally got a proper email as opposed to a generic one was offered replacement too late for bedding plants so opted for refund, that was May , still no refund and no replies to any emails !
QUESTION IS what is everyone doing? I’m not prepared to sit back and let them have my money no matter how big or small amount , can’t believe they’ve not had trading standards in them with all these same reviews !!

Wished I would have read the reviews before being drawn in by offers on FB. Plants ordered in March, waited and waited for delivery. After about 6 weeks I contacted by email, received standard auto reply stating allow 28 days for delivery if not delivered at that point will receive a reply within 72 hours. Never had a reply within 72 hours. Further subsequent emails were replied with a standard auto reply and phone calls went straight to answer phone. I finally had a response at the end of May to say they we're despatched by courier in April and the courier was to blame and if they now turned up would be unsuitable for planting. Was given options of more plants or a refund, after the poor customer service I opted for the refund which I finally received by cheque. Would definitely avoid...need to work on their after sales service, clearly something they lack judging by other reviews on here.

Placed order 14th April 2024 have on numerous occasions emailed autoresponce my plug plant order is well over due as it is now the 10th of July supposed to recieve no later than 30th June also telephoned leave message they will get in touch have not absolutely no response to any of my communications not good wish I had read reviews first not a company you want to deal with. Defiantly put me off buying on line.

I placed an order for summer herbs on 19th April. Confirmation came quickly and they were due - according to their information - no later than 30th June. Payment was taken on 19th April and includes postage. Since then I have enquired and been sent automated responses without any indication of when I would receive my order. There doesn't seem to be any way of contacting this business. No response to phone calls.

Since writing my previous review I ordered more plants which haven’t arrived and after several attempts to get in touch with R G Plants they said they had been despatched and they blamed the carrier and then they said I could haves refund which I never got.

I won’t be ordering off R G Plants again. When I ordered off them the first time I must of been lucky.

Ordered plants April , now July and still no bedding plants ...emailed , just an automated reply .they don't answer phones ..stay well clear ... my last email to them was to ask for my money back .

DO NOT ORDER ANYTHING FROM RG PLANTS. THEY NEVER DELIVER ANY ORDERS AND THEY NEVER SEND REFUNDS. THEY NEVER REPLY TO EMAILS, THEY NEVER REPLY TO MESSAGES LEFT ON THEIR WEBSITE, THEY NEVER ANSWER THE PHONE AND THEY NEVER REPLY TO ANSAPHONE MESSAGES.
THEY ARE RIP OFF MERCHANTS. WISH I LIVED NEARER THEN I COULD GO THRE IN PERSON. AVOID RG PLANTS AT ALL COSTS.

Ordered trailing geraniums in mid-April. No response to telephone or email requests for information regarding delivery and still no plants in July. Totally hopeless company to deal with.

Placed an order in April - still have not received refund or plants. You cant speak to anyone and you just get an auto response.

DONT ORDER EVER FROM THEM

I wish I had read the reviews prior to ordering And paying online. Messages and e mails ignored, phone goes straight to voice message also ignored. I ordered plants six weeks ago and I Still have Not received them.

Hello r g plants I ordered fuschia plants in April ive'd not received them I've phoned and left a message r g plants haven't responded not good enough I always like to give a good review but in this case I can't

Ordered plants in January and have only ever received part of my order. On their own website my account is still showing “part dispatched”. Have sent numerous emails and left numerous messages and have had no response.
Avoid this company.

I ordered 6 devonshire dumplings plug plants. They arrived looked very weary. They were transplanted straight away but 5 out of the 6 died. I eventually got in touch with the company, I say eventually. I sent several emails, tried to ring them, but no one answered. In the end they asked for photographs of the plants as they were now, which I sent. Then they asked for photographs of the plants when they arrived. I did not take photos when they arrived as I was living in hope that they would pick up. I have sent several more emails but I have had no answer. Do not order from this company. Last year they were a good company to deal with, but not now. Go to another company.

The company is rubbish. You place your order they take your money and plants never arrive. If you email or telephone you never get a reply. 3 months I have been trying to get answers but only wish I could get money back but can't get any response from them. Dont go anywhere near them. Just wish I had read previous reviews before ordering looks like many other people are in the same situation as me.

Pre-Orderedplants in October, but ,Never received plants.
useless just get auto resonse emails
DO NOT USE

Order confirmation stated 'please allow up to 28 days for dispatch after your order.' After 30 days with no plants received I contacted for an update, and the auto-reply said 'please be assured we will get back to you within 72 hours' however no response received for over two weeks (and no sign of plants ordered). Have filed a claim for non-receipt of goods with our credit card company.

Update: Our credit card paid out for non-receipt of goods. Still no contact from RG Plants months on from our initial order.

Same as other customers. Placed order couple of months ago. No plants no refund. Calls go to voicemail. No replies to emails. Please avoid.