Richardson & Starling Opiniones 

271
•
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

George Buchanan and Josh Jones renewed my joists and floorboards in my kitchen replaced damp plasterboard and plastered the walls. They were very professional, efficient and very hard workers. The job... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Paul and Darren came to my home and undertook damp proof work in my home. There were work was of a very high standard and they treated me with absolute kindness and respect.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the initial enquiry call to R.S. With Danielle regarding what we needed & an appointment secured the next day from Marie with details of the Surveyor Craig Davidson attending our property was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was a breath of fresh air we previously had a company Park Home Scotland who were cowboys (Avoid) trying to just rip people off. Booked a survey With Richardson &Starling and surveyor Jack Cow... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de impermeabilización

Escrito por la empresa

As a company, we have built up an enormous store of knowledge on the causes of property decay and the best ways of stopping the rot and restoring the building. But it doesn't stop there. Our team of surveyors and technicians are always on the look-out for cutting edge industry-led initiatives to ensure that we can offer you the very best solutions to damp and condensation, wood rot, infestations and basement waterproofing. We give an honest appraisal and specify a minimum targeted treatment to deal with the problem and deliver value for money repairs. Being the property maintenance division of one of Scotland’s largest building contractors, we are able to see a property restoration through from start to finish. Once we have identified and repaired the fabric of your building, our sister companies can continue the restoration. When Richardson & Starling hand the building back to you, there will be nothing left to do except move in. We are also a founding member of the Property Care Association and are endorsed by the Government Trustmark scheme. Richardson & Starling has experience working across all sectors and have refurbished properties as diverse as office blocks and industrial units, granite villas and Victorian terrace housing. From restoring historic council buildings to ancient castles, you can rest assured that we have all the skills and knowledge to restore your building to its former glory. Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

271 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(271)

25 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Richardson & Starling

Richardson & Starling, excellent service. Several employees in attendance at my property. Every one was professional, kind and helpful. Seemed to be meticulous in their work, I am very happy with the strive received today

9 de octubre de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you for taking the time and rating your experience with Richardson & Starling. Your feedback is much appreciated!

Valorada con 5 estrellas sobre 5

Good job done & polite & friendly

Josh & John done a great job and left the place tidy once they were finished. Both were very friendly & polite

4 de octubre de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thanks for the review Christopher. It's great to hear you are happy with the work carried out by our team and we'll pass on your comments. We look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

10/10!

We had Lewis and Paul around our new house completing woodworm treatment before we moved all of our stuff in. They were professional and efficient, and tackled a fairly precarious loft really quickly and made the whole process really easy for us. Really happy with the work, would definitely recommend!

22 de septiembre de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thanks for the review. It's great to hear you are happy with the work carried out by our team and we'll pass on your comments. We look forward to working with you in the future

Valorada con 5 estrellas sobre 5

Flooding/Damp issue.

Graeme Joiner, Sonny Plasterer,John Plumber and James the Apprentice Plasterer all provide great customer service,were timeous and located and fixed or flooding issue promptly.

11 de septiembre de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you for the review Paul. We're pleased to hear you are happy with the work carried out by Graeme, Sonny, John and James and will pass on your comments to them. We look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

I had my bathroom took out and replaced…

I had my bathroom took out and replaced the guys were absolutely brilliant from start to finish, Daniel and Grant done an amazing job would highly recommend!

13 de septiembre de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you for the review, Laura. It's great to hear you are happy with the work carried out by Daniel and Grant and we'll pass on your comments to them! We look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

Excellent experience

Delighted with the work carried out by Richardson & Starling. All carried out efficiently with great thought to detail.
The job was finished well within the estimated time.
I was kept well informed about all aspects of the work being carried out.
I would highly recommend this company.

13 de septiembre de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you for your positive review Kay, we appreciate you taking the time to leave feedback on your experience with us.

Valorada con 5 estrellas sobre 5

Thankyou so much kris and Alex

I just want to say a huge thankyou to to Kris and Alex for their help restoring our living back to normal at Denfield Drive. They both did a great job. They were very professional and polite and a great overall service. They gave us a lot of advice on what to do afterwards in terms of decorating on top of the plaster.

Also the rest of the team who came out from the electrician and joiners who came out were a great help too.

Thank you all very much.

7 de septiembre de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Valorada con 5 estrellas sobre 5

After a really bad start with the work…

After a really bad start with the work getting done incorrectly in my bathroom I was at my wits end. I spoke with Alan Anderson, he came to see me the same day and arranged for a different joiner to come and complete the work, they were both there at 8am the next morning and I was confident to leave them with my house key and go to work.
The job is now complete and has been done to an amazing standard, I also received a follow up call from Alan the next day, I cant thank him and his joiner (possibly called Malky) enough.

1 de septiembre de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you Sarah for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Valorada con 5 estrellas sobre 5

This is the third and final day of work…

This is the third and final day of work being carried out in my property. Plasterer was in today, he had to endure my reactive dog barking at every sound he heard. I explained to him I would just close the living room door so he could get in and out of house and to just knock if he needed me. He has done an excellent job, he tidied up and removed all the rubbish, even offering to mop my hall floor. He was pleasant and polite. Great service.

30 de agosto de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Hi Leanne, Thank you for the positive review, It's great to hear you are happy with the job carried out by the team at Richardson & Starling.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from R&S Edinburgh, we have had problems with damp and team sorted it without any fuss. When they left the room had been cleaned and hoovered.
We had a small problem with a skirting board after the guys were away so we called the office and were told the contacts supervisor Alan would call us back. He did and he come to see the problem today, within an hour there was a joiner back fixing the skirting.
We cannot praise the team enough and will certainly be recommending them to friends.
Thank you R&S

29 de agosto de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you for the review James. We're pleased to hear you are happy with the work carried out by the team in Edinburgh and will pass on your comments to them. We look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

Richardson & starling great firm very professional

Like to thank all these guys who carried out the work in my living room walls redone damp course new plastering big thank you to David josh Lewis and Brian the plumber excellent work carried out by Richardson & starling firm the guys were brilliant great work done to high standards and great clean up job also thank you so much guys

24 de agosto de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you Billy for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Valorada con 5 estrellas sobre 5

Great job

Great job! R&S did a survey for me, followed by woodworm treatment, and replaced rotten floorboards & joists. What a difference! Mike & Kevin were very hardworking and cracked on with a difficult job. They were friendly and polite, answering all my questions.

18 de agosto de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you for your review, Kirsty! We're glad to hear you were happy with the service from our team and look forward to working with you in the future. We will pass your comments on to Mike & Kevin.

Valorada con 5 estrellas sobre 5

Daniel

Daniel, Connor and Kieran all did a fantastic job,

11 de agosto de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Hi Gary, thank you for your review, we really appreciate you taking the time to leave feedback on your experience with us.

Valorada con 5 estrellas sobre 5

Wall tie survey

I emailed to arrange a wall tie survey, the surveyor called back to say based on my property details he doubted there was an issue with wall ties. He came out and had a look confirming it wasn't a wall tie problem, which saved me from booking an unnecessary invasive survey. Very professional & courteous, I'd definitely use Richardson & Starling again.

3 de agosto de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you for taking the time and reviewing your experience with Richardson & Starling! Much appreciated.

Valorada con 1 estrellas sobre 5

Workmen are liars

I would give them 0 stars if I could. Came out to our home laid down plastic all over the floors in work areas, then told us they had to leave for an emergency. An old woman had fallen through her floor so they took priority. Fair enough. Until the next day we get told from the council that Richardson and starling had emailed them to say they cancelled the job because we hadn't cleared the work area and a list of other lies. Our main livingroom and bedroom have been torn apart to make way for works. There are 5 of us living in 2 bedrooms and a kitchen because of the state of our house. Our home is unsafe for our 1 year old. I've wasted holidays from work. And we have no idea when or if the contractors will even come back out. We had to stay at out neighbours all day because there's nowhere in our livingroom to sit not knowing if anyone was coming back or not
Guarantee we wouldn't be treated like this of we didn't live in a council house. We have photos and videos of the cleard work areas sent to the council as proof. Hope they stop using this company as their contractor. Two years to get them out to fix the damp and then they pull this stunt

1 de agosto de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

We are sorry to hear of your experience, please contact us on info@richardsonandstarling.co.uk and we will work with you to resolve the matter.

Valorada con 5 estrellas sobre 5

Damp-proofing course by Richardson and Starling

Josh,John and Dominik arrived promptly and got straight to work. They left the room neat znd tidy. You'd never have known any work had gone on, apart from the different coured plasterwork. Even the flooring, which had been lifted Looked untouched.
Lovely, cheerful, hard-working guys

25 de julio de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thank you for the review, Angela. It's great to hear you are happy with the work carried out by Josh, John and Dominik and we'll pass on your comments to them! We look forward to working with you in the future.

Valorada con 4 estrellas sobre 5

Stuart did a great job with the…

Stuart did a great job with the replastering.
Richardson and starling could have maybe been a bit faster to schedule the work in post-evaluation and their comms were so-so (i had to chase them) but the quality of work is excellent (as you would be expect for that price).

23 de julio de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thanks for the review, we appreciate you taking the time to give feedback on your experience with us. We look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

Richardson and Starling. Ross from the Kirkcaldy branch, arrived on time and got stuck…

Ross arrived on time and got stuck right into work. The finish on the plaster is immaculate. He made a fantastic job of cleaning up all the debris from the job. Not only did he give very useful advice on how long to leave the walls to dry but also how to seal the plaster afterwards.

10 de julio de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thanks for the review Lisa. It's great to hear you are happy with the work carried out by our team and we'll pass on your comments. We look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

I had damp treated about 2 years ago…

I had damp treated about 2 years ago and they were quick, professional, cost effective and did the job well. It was an extremely stressful and upsetting time but they helped me so much and put my mind at ease. I notified them that I had seen spores appearing again, 2 very lovely managers came out (Neil and Forrest) within 24 hours which was so fast and inspected it. They discovered it was coming from my neighbours home and the spores were coming through the vent. They put my mind at ease, told my neighbour to fix the issue and gave me assurance that the issue was nothing to do with me or them. I would highly recommend them.

5 de julio de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thanks for leaving feedback Rebecca, we appreciate it and look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

Ross and Scott were very professional…

Ross and Scott were very professional and respectful. They did a very good job and I am more than happy with the job they done.
Very good service!

Thanks guys
Pamela Moffat

5 de julio de 2023
Opinión espontánea
Logotipo de Richardson & Starling

Respuesta de Richardson & Starling

Thanks for the review Pamela. It's great to hear you are happy with the work carried out by our team and we'll pass on your comments. We look forward to working with you in the future.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más