Richer Sounds - Lichfield Opiniones 

1990
•
TrustScore: 5 sobre 5

4,9

46 Birmingham Road, WS13 6GF Lichfield, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

During the last couple of visits we’ve felt like staff are rushing and as if there was a big queue when in fact nobody had been waiting. However our last visit on 09/10/26 restored all our faith. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Professional in every way, from Luca at sales process guiding two old fogeys who were buying their first SMART TV and didnt really understand what they wanted, through smooth and timely delivery to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dealt with the Lichfield store for the purchase of a Wiim Pro streamer. Ordered online and collected the next day from store. Sadly around an hour after setting up the unit failed, quickly emailed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought myself a new amplifier and speaker cable from the Lichfield branch. Luca has outstanding product knowledge, really took the time to explain my whole system set-up, and even explained how I sh... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 46 Birmingham Road, WS13 6GF, Lichfield, Reino Unido

  • 0333 900 0089

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(1990)

24.562 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Staff bent over backwards couldn't have been more patient, helpful and understanding. I had a tight deadline for delivery which they achieved for me. The guys who fitted my tv were fantastic, knowledgeable and did an amazing job.

20 de junio de 2026
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Respuesta de Richer Sounds - Lichfield

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Great service

Great service as usual

19 de junio de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Very helpful and knowledgable staff

Very helpful and knowledgable staff. Good prices and quick delivery

18 de junio de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff. Delivery requirements were explained. Delivery was earlier than expected in fact next day. Great product with a great price. First time purchasing from Richer Sounds but will definitely do it again.

17 de junio de 2026
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Respuesta de Richer Sounds - Lichfield

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Thank you to Tom for his help and…

Thank you to Tom for his help and advice. Delighted with my ne Cambridge Audio Melomania headphones.
Great place to shop. 5 Star service.

15 de junio de 2026
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Respuesta de Richer Sounds - Lichfield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

wish to make you aware of the service…

wish to make you aware of the service we received from Tom at your Lichfield branch. Tom is a credit to the company a progressional, knowledgable individual that went above and beyond to fulfill our wishes. His knowledge and expertise allowed my wife and I to buy with confidence. His progressional manor and communication skill made him standout with us buying both a new TV and Turn table. I hope that the company is aware of this individual and the manor he which he works.

13 de junio de 2026
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Respuesta de Richer Sounds - Lichfield

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Tom was amazing today

Tom was amazing today. Very helpful and very knowledgeable when purchasing a turntable and speakers. Would definitely recommend. Thank you Tom

21 de junio de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Lichfield

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Good advice, service and any issues are sorted with no fuss

Purchased Tangent amp, Tangent cd player and Wharfedale diamond 12.1 speakers. Very Happy with the sound for a budget system. Received Good advice from store manager on the speaker choice. An issue with the CD player was sorted with ease.

10 de junio de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Bought a new lg tv 43 inch screen very…

Bought a new lg tv 43 inch screen very good price and excellent service! We had Andy the installer fit the tv who was very professional indeed.. Our last lg tv last over 8 years!

11 de junio de 2026
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Respuesta de Richer Sounds - Lichfield

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Helpful

Helpful, knowleagable and friendly staff.

10 de junio de 2026
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Respuesta de Richer Sounds - Lichfield

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Very good sound through music…

Very good sound through music connecting to tv was difficult as i have know optical on my tv so bought the Sonos optical adapter only to be told by amazon guy it won’t work on my tv as its meant for the Sonos beam and arc soundbars so I ended up having a conversation with Alex on the phone he recommended I get a audio hdr extractor so I bought one online from Amazon and it works really well with my soundbar I have it in 2 channel stereo it sounds very good and I am really happy with the quality also I have a small living area and it can easily fill the room

7 de junio de 2026
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Respuesta de Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Second to none

The experience of visiting Richer Sounds, Lichfield, in our view, could not be beaten. Bernie was welcoming, helpful and listened to our views and questions. No pushy sales chat. Just helpful advice and constructive suggestions. AND no pressure to close a sale. Order placed a few weeks later.
Listening to those around us that seems to be the ethos at Richer's. Highly recommended.

3 de junio de 2026
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Respuesta de Richer Sounds - Lichfield

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great knowledge and v helpful

Great knowledge and very helpful

6 de junio de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great advice

Great advice, friendly, courteous.

5 de junio de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

As always excellent service

As always excellent service - very prompt, knew their stuff, delivered quickly

5 de junio de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Ordered a Roberts istream 3

Ordered a Roberts istream 3, picked up following day at Lichfield store. Great radio really pleased with quality and sound, from radio and Spotify. Managed to set up ok ( with help of YouTube) not bad for pensioner. Excellent service from Lichfield store, many thanks.

4 de junio de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great service at Lichfield Richer…

Great service at Lichfield Richer Sounds … big shout out to Luca he was a huge help
Stored tv for us and delivered

1 de junio de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

I received excellent service when I…

I received excellent service when I upgraded my turntable with the Lichfield branch even though I live in the South West and will continue to use them as I have in the past.

3 de junio de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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