Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver más
La empresa ha respondido
Fantastic service from the guys at R/S in Maidstone, especially Jay and Steve. Plenty of “no-rush” time in the demo room, allowing me to make an informed choice for a pair of speakers… and they arrive... Ver más
La empresa ha respondido
Bought a 55inch tv with ritcher sounds. Excellent service decided to pick up from store Maidstone branch found the staff were excellent. Will go back there in the future to buy again
La empresa ha respondido
Had a problem with a TV I bought at the Maidstone Store 9 months ago and Ben the store manager went above and beyond the call of duty to sort it out for me. One very satisfied customer who will as He... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Purchased a Sonos Arc Ultra. Excellent service as always from Richer Sounds

Respuesta de Richer Sounds - Maidstone
Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect from then. I received a call Tuesday and spoke to another person who confirmed it was now available, we spoke about it, the screen required, the setup and other geeky stuff that only someone like me who had spent months looking this product up and someone who knew their product would have been able to do. Arranged to collect Wednesday, walked in, spoke to one person who got the product from our the back, confirmed who I was, asked if I needed anything else, any help etc. I didn't and I was off, back to the car and back home to start the long-winded process of building my ALR frame and then setting up the projector.
It's simply amazing btw, the Hisense PX3 Pro is just phenomenal.
In summary, a great product, a good price, excellent, professional service and for me that's all any of us needs. Well unless something goes wrong and then from previous experience Richer will smash that as well!!
Excellent.

Respuesta de Richer Sounds - Maidstone
The service was very good, keeping me informed at all times.

Respuesta de Richer Sounds - Maidstone
Excellent experience buying TV, excellent service from Jay

Respuesta de Richer Sounds - Maidstone
This is my second purchase in five years and I must say the service is excellent

Respuesta de Richer Sounds - Maidstone
First class service from the guy who delivered and installed my television,nothing was too much trouble for him. Thank you X

Respuesta de Richer Sounds - Maidstone
As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the whole process of buying was yet again, flawless. Thank you!

Respuesta de Richer Sounds - Maidstone
Very knowledgeable sales person . Quick and efficient service

Respuesta de Richer Sounds - Maidstone
The guys in the store were very good. Unfortunately, I ordered a TV to be delivered by DPD. The first TV delivered was broken and returned. The second TV delivered was broken and I returned it to the store. The one I collected worked.
This did not reflect well on your business and delivery partners.

Respuesta de Richer Sounds - Maidstone
When I phoned and asked if you price matched, the man put me on hold for a minute while he checked the product came back and said yes.

Respuesta de Richer Sounds - Maidstone
Excellent service as always from the Richer Sounds team. Everything arrived on time and as described. Advice given was impeccable.

Respuesta de Richer Sounds - Maidstone
Joe at the Maidstone shop was very helpful. Explained things clearly, and did not try to sell me something i didn't want. He gave me very good advice.

Respuesta de Richer Sounds - Maidstone
New stereo and speaker set up.
Awesome customer service
Good deal and spent hour testing components so stereo was just how I liked it.

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
We knew what we wanted when we arrived at Richer Sounds. Brilliant shop with very knowledgeable staff. So pleased we chose them for our purchase of a new tv. Will definitely recommend them to our friends.

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
As always brilliant service expert advice in store. Great team always I always recommend Richer Sounds.

Respuesta de Richer Sounds - Maidstone
Customer Service
Knowledge
Advice
Maidstone Richer Sounds team are fantastic.

Respuesta de Richer Sounds - Maidstone
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.