Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect... Ver más
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Consulta las opiniones de los clientes
As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Ver más
La empresa ha respondido
Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Ver más
La empresa ha respondido
The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control. I... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
- 0333 900 0062
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Knowledgeable staff able to deliver the…
Knowledgeable staff able to deliver the following day after a phone call to place an order on a tv …. All very easy to do!

Respuesta de Richer Sounds - Maidstone
The first two tvs were broke in…
The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control.
I have used the maidstone brach many times over the years and are happy with their pricing and service.

Respuesta de Richer Sounds - Maidstone
Went that extra mile…
Went that extra mile when I ticked click and collect when I wanted it delivered to my home.
They arranged next day delivery for me and it arrived on time.
Excellent customer service.

Respuesta de Richer Sounds - Maidstone
Very friendly and competent phone call…
Very friendly and competent phone call with Steve in Maidstone.
The only problem I had is when I had to pay the platform used by Richer Sounds didn't work so I had to make another attempt with anpoher bank.
Delivery was very promptly in less than a week I had my Yamaha amplifier.

Respuesta de Richer Sounds - Maidstone
Very helpful
Very helpful. Knew what we were looking for very quickly and pointed us in the right direction. Gave us a good deal. Highly recommended.

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
Joe couldn't have been more helpful…
Joe couldn't have been more helpful with his advice/knowledge and help.
We had the TV mounted on our wall and again Dean was excellent with his knowledge and advice also phoning us with a couple of minor issues adjusting to the new handset.

Respuesta de Richer Sounds - Maidstone
The only store I will buy my tv’s from
I always buy my tv’s from richer sounds and the reason No.1 Knowledge from the staff and good helpful advice
No.2 No pressure in selling me something
No.3 Staff always friendly
No.4 Six year guarantee
No.5 Very welcoming stores
No.6 Free delivery

Respuesta de Richer Sounds - Maidstone
The helpful members of staff and the…
The helpful members of staff and the good service provided by the installers

Respuesta de Richer Sounds - Maidstone
Steve made it happen
Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc which is much better service than other companies.
Thanks for making it simple.

Respuesta de Richer Sounds - Maidstone
Very good service
Very easy to use the web site to find what I was looking for. A great price compared with other possible sellers. Excellent click and collect. Very helpful staff in shop when collecting item.

Respuesta de Richer Sounds - Maidstone
Great sounding Denon soundbar
Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and sound is superb with subwoofer for added bass. Excellent sound and value with 6 year warranty too. Highly recommended!

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
Great service
Great service, great choices and great prices. Add to that a six year warranty, Why would you buy your TV anywhere else ?

Respuesta de Richer Sounds - Maidstone
polite not rushed and not talked into…
polite not rushed and not talked into buying an add-on product was sold the best equipment for my budget delivery spot on time have purchased here before and shall again

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
Outstanding service
I have used Richer Sounds a few times now to purchase items. They have always price matched the price of any TV prices that I have looked at. One of the benefits of purchasing from Richer Sounds is the extended warranties that they offer on most of their TV's at no extra cost. I dealt with Jason and Steve while purchasing my latest item and as usual their customer service was outstanding. I would recommend Richer Sounds.

Respuesta de Richer Sounds - Maidstone
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