bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Ver más
La empresa ha respondido
Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect... Ver más
La empresa ha respondido
Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
- 0333 900 0062
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Nice and Easy
Simple
Rang R/S asked if they had a product in stock.
Sam got back to me in few minutes with all the information, purchased the item over the phone, collected in couple of hours
Knowledgable, Fantastic service
Being shopping with R/S for decades and will continue to
Thanks Mitch

Respuesta de Richer Sounds - Maidstone
Highly Recommended!
I would just like to say how great my experience was when buying my new Sony Bravia 7 TV from Ben at the Maidstone branch. His friendly, no-quibble service was exemplary, checking & agreeing a price match to a much lower clearance price I had found elsewhere. Plus, there is Richer Sounds' brilliant 6 year warranty. Ben also arranged an immediate replacement when the first TV arrived with an issue with its anti-glare screen coating. Within days they had collected and replaced it and I'm loving my new TV. I cannot recommend Richer Sounds highly enough.

Respuesta de Richer Sounds - Maidstone
Very helpful
Very helpful, saved me plenty of money and sorted out my streaming issues

Respuesta de Richer Sounds - Maidstone
After an order.
After an order, and a mistake on my behalf in relation to projector throw, these guys reimbursed without issue. The phone assistance and staff were incredible all round and I wouldn’t hesitate to return in the future.

Respuesta de Richer Sounds - Maidstone
Less Tech speak please. !
I must say. I walked in shop door, intending to buy the LG I had chosen.
As I had purchased previously !
Salesman was good. But baffled me me with “ Tech speak “
That went over my head. Lol

Respuesta de Richer Sounds - Maidstone
As usual Richer Sounds are fantastic to…
As usual Richer Sounds are fantastic to use. Overall service spot on

Respuesta de Richer Sounds - Maidstone
LG 55" COLOUR TV I received complete satisfaction…
I received complete satisfaction -within two days-after reporting a problem with my Remote Control.
The polite, friendly, helpful, service during my phone call and the next day receiving a replacement, despatched by post, rectifified the fault. I am also very pleased with my LG TV, the picture & definition is fantastic. Many thanks to the helpful Richer Sounds team assisting in a speedy result.

Respuesta de Richer Sounds - Maidstone
Ben and all the staff were very kind
Ben and all the staff were very kind, helpful and extremely knowledgeable. Impeccable service. I could not want for a better customer experience.

Respuesta de Richer Sounds - Maidstone
Ordering over phone staff helpful…
Ordering over phone staff helpful process very straightforward even better when there was a problem they were very good
Buy with confidence knowing they will sort it out

Respuesta de Richer Sounds - Maidstone
Fast and efficient service.
Fast and efficient service.
Item arrived on time and in perfect condition

Respuesta de Richer Sounds - Maidstone
Steve was very helpful.
Steve was very helpful and offered good advice. He assisted us in our purchase. Thank you. We are happy with our new television but haven’t set up the sound bar yet.

Respuesta de Richer Sounds - Maidstone
Helpful Advice and Hassle Free Exchange
I bought an amplifier online which I needed to subsequently needed to exchange for an alternative that better met my needs. Staff were most helpful in advising on the alternative and making the exchange as smooth and problem free as possible.

Respuesta de Richer Sounds - Maidstone
The engineer who was so helpful and…good help
The engineer who was so helpful and polite
He also told us in detail how to use the TV and recorder which when you are in your eighties is a very big help

Respuesta de Richer Sounds - Maidstone
As always excellent advice given by…
As always excellent advice given by Jason at Maidstone branch

Respuesta de Richer Sounds - Maidstone
Superb service
Superb service. Bought speakers over phone from maidstone branch. Really good deal. Fantastic customer service.

Respuesta de Richer Sounds - Maidstone
Excellent advice and customer service…
Excellent advice and customer service on the phone - very quick delivery

Respuesta de Richer Sounds - Maidstone
Marantz 6007 CD player
Great service.
Ordered my marantz CD player online, the process was really easy and straightforward.
Product arrived earlier than expected, which was great.
Sounds great, better than the Onkyo CD player I had before.
Very happy with my purchase.

Respuesta de Richer Sounds - Maidstone
I don’t replace my items on a regular…
I don’t replace my items on a regular basis but when I have too my first place to go is richer sounds at Maidstone. Once again excellent service and advise was given for my purchase

Respuesta de Richer Sounds - Maidstone
I just don't go anywhere else!
I just don't go anywhere else for any audio gear other than Richer Sounds. They genuinely seem to care and deliver quality and value. Very rare these days!
Thank you and don't change please!

Respuesta de Richer Sounds - Maidstone
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







