Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver más
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Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver más
La empresa ha respondido
Fantastic service from the guys at R/S in Maidstone, especially Jay and Steve. Plenty of “no-rush” time in the demo room, allowing me to make an informed choice for a pair of speakers… and they arrive... Ver más
La empresa ha respondido
Bought a 55inch tv with ritcher sounds. Excellent service decided to pick up from store Maidstone branch found the staff were excellent. Will go back there in the future to buy again
La empresa ha respondido
Had a problem with a TV I bought at the Maidstone Store 9 months ago and Ben the store manager went above and beyond the call of duty to sort it out for me. One very satisfied customer who will as He... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
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Between the Maidstone store and the delivery company it was a nightmare as I was getting different information from the two of them.
I have been a Richer Sounds customer for many years and I have always had perfect service.
At the moment, I doubt if I will ever use you again which makes me very sad.
Colin Reed

Respuesta de Richer Sounds - Maidstone
Fast response to email enquiry with essential advice which resulted in the purchase of a device.

Respuesta de Richer Sounds - Maidstone
Outstanding service, over the phone from Maidstone RS. have bought a few items from RS over the years and they are always helpful and all staff know their stuff.
Would highly recommend RS

Respuesta de Richer Sounds - Maidstone
We have purchased our tvs and other items from Richer Sounds for many years now because we find the staff helpful, know the products and if there is a problem at any time in the future it is sorted out.

Respuesta de Richer Sounds - Maidstone
Fantastic offer on a customer return and fantastic service. Very happy with my Sony Bravia 8 II

Respuesta de Richer Sounds - Maidstone
Great experience from the initial ordering process to collection from the local store.

Respuesta de Richer Sounds - Maidstone
Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour later to arrange the refund. No quibbles, all sorted quickly and refund appeared in my bank account a couple of days later. Excellent service.

Respuesta de Richer Sounds - Maidstone
I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service..
I thought a part was missing and emailed them and received a really helpful and intelligent email back asking me to check the packaging and of course it was all my fault but they were really courteous..
Many thanks richer sounds maidstone

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
Very good service and advice both in the shop and on the telephone

Respuesta de Richer Sounds - Maidstone
Very helpful over the phone, helping me as to how to measure the TV and confirming new size and the unit it has to go on.

Respuesta de Richer Sounds - Maidstone
First class service from people who knew their products

Respuesta de Richer Sounds - Maidstone
Bought online at a great price. Arranged to pick up in store.
Staff were very helpful and knowledgeable.
I was helped to carry my purchase to my car.
Overall a good shopping experience, I would recommend Richer Sounds if you're buying TV's and Music systems.
Worthwhile going into the Maidstone store to check out everything and get good advice.

Respuesta de Richer Sounds - Maidstone
Very useful telephone conversation before purchase filled by next day delivery. Items delivered in good condition.

Respuesta de Richer Sounds - Maidstone
Joseph was extremely helpful in getting the right connection for me between the headphone DAC and my tv.

Respuesta de Richer Sounds - Maidstone
Product arrived quickly . Sound quality not bad for the money.

Respuesta de Richer Sounds - Maidstone
bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything sorted for me support and help by the staff 1st class

Respuesta de Richer Sounds - Maidstone
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