bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything... Ver más
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bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything... Ver más
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As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Ver más
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Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect... Ver más
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Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
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The item I purchased was out of stock at time of ordering. Both the online sales team and the team at Richer Sounds, Maidstone were very helpful advising likely delivery date.
I requested the item be delivered for my collection to the Maidstone shop via DPD. The whole process ran very smoothly and without a hitch.
I have been buying my hifi and tech from Richer Sounds on and off for years. Its great to see the same faces in the Maidstone shop from one visit to the next. That says a lot about continuity and quality of service.

Respuesta de Richer Sounds - Maidstone
Fantastic service , they want to help the customers .
Better service and cheaper than the big stores

Respuesta de Richer Sounds - Maidstone
Loved the individual element of the service Piers took time to advice and help me make my decision however I changed my mind in some stands and changed the speakers for floor ones, however that was my choice, th exchange was made easy so overall my experience was a great one
Thankyou all
Keep up the fantastic service

Respuesta de Richer Sounds - Maidstone
Once again excellent service. Price matched as promised and Sonos speaker was delivered next day.

Respuesta de Richer Sounds - Maidstone
Staff were very knowledgeable and helpful. Prices were competitive. Phone was anwered quickly by a human. It was efficient and very helpful. Would recommend.

Respuesta de Richer Sounds - Maidstone
Piers impartial sales advice was clear and understandable.
He explained all the different models and performance of the tvs in my price range.
He also arranged delivery and installation for a convenient time

Respuesta de Richer Sounds - Maidstone
Knowledgeable, pleasant and helpful team in Maidstone.
Very good experience and I will definitely be back.
Thank you

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
Competitive pricing and knowledgeable staff pointed me in direction of purchase

Respuesta de Richer Sounds - Maidstone
Brilliant service and best price!
Not just sales, also after sales
The sort of service when you need it!

Respuesta de Richer Sounds - Maidstone
Richer sounds listen to you and then advise on what they think would be right for you, and not just interested in up selling like some other places.

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
Helpful, friendly and knowledgeable staff. Competitive prices and a great range.

Respuesta de Richer Sounds - Maidstone
Professional attetion to the customer
Excellent service.
As a previous owner of three hi fi shops and International Marketing Manager at KEF, I feel I have some insight of what is required. Richer Sounds is the best.

Respuesta de Richer Sounds - Maidstone
A really helpful and pleasant sales person who supported me to get the best pains price for the product I was buying. Would definitely return.

Respuesta de Richer Sounds - Maidstone
Clean welcoming shop and great staff. Responsive and very helpful. Understanding of customer problems and keen to resolve any issues. Much superior than other similar retailers in their field.

Respuesta de Richer Sounds - Maidstone
The Richer Sounds six years guarantee is good. My Samsung neo tv cocked out after 36 mths. Richer attempted to get it fixed but, alas a deep seated issue. So I got credit note back towards a new tv. Great service from the Richer Team resolving the issue, especially my local Maidstone branch. You can rely on Richer !

Respuesta de Richer Sounds - Maidstone
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