Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver más
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Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver más
La empresa ha respondido
Great service and friendly staff. They always make time to listen to you and understand your requirements before helping you select the best options to suit your requirements and budget.
La empresa ha respondido
Fantastic service from the guys at R/S in Maidstone, especially Jay and Steve. Plenty of “no-rush” time in the demo room, allowing me to make an informed choice for a pair of speakers… and they arrive... Ver más
La empresa ha respondido
Had a problem with a TV I bought at the Maidstone Store 9 months ago and Ben the store manager went above and beyond the call of duty to sort it out for me. One very satisfied customer who will as He... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
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I would just like to say how great my experience was when buying my new Sony Bravia 7 TV from Ben at the Maidstone branch. His friendly, no-quibble service was exemplary, checking & agreeing a price match to a much lower clearance price I had found elsewhere. Plus, there is Richer Sounds' brilliant 6 year warranty. Ben also arranged an immediate replacement when the first TV arrived with an issue with its anti-glare screen coating. Within days they had collected and replaced it and I'm loving my new TV. I cannot recommend Richer Sounds highly enough.

Respuesta de Richer Sounds - Maidstone
Very helpful, saved me plenty of money and sorted out my streaming issues

Respuesta de Richer Sounds - Maidstone
After an order, and a mistake on my behalf in relation to projector throw, these guys reimbursed without issue. The phone assistance and staff were incredible all round and I wouldn’t hesitate to return in the future.

Respuesta de Richer Sounds - Maidstone
I must say. I walked in shop door, intending to buy the LG I had chosen.
As I had purchased previously !
Salesman was good. But baffled me me with “ Tech speak “
That went over my head. Lol

Respuesta de Richer Sounds - Maidstone
As usual Richer Sounds are fantastic to use. Overall service spot on

Respuesta de Richer Sounds - Maidstone
I received complete satisfaction -within two days-after reporting a problem with my Remote Control.
The polite, friendly, helpful, service during my phone call and the next day receiving a replacement, despatched by post, rectifified the fault. I am also very pleased with my LG TV, the picture & definition is fantastic. Many thanks to the helpful Richer Sounds team assisting in a speedy result.

Respuesta de Richer Sounds - Maidstone
Ben and all the staff were very kind, helpful and extremely knowledgeable. Impeccable service. I could not want for a better customer experience.

Respuesta de Richer Sounds - Maidstone
Ordering over phone staff helpful process very straightforward even better when there was a problem they were very good
Buy with confidence knowing they will sort it out

Respuesta de Richer Sounds - Maidstone
Fast and efficient service.
Item arrived on time and in perfect condition

Respuesta de Richer Sounds - Maidstone
Steve was very helpful and offered good advice. He assisted us in our purchase. Thank you. We are happy with our new television but haven’t set up the sound bar yet.

Respuesta de Richer Sounds - Maidstone
I bought an amplifier online which I needed to subsequently needed to exchange for an alternative that better met my needs. Staff were most helpful in advising on the alternative and making the exchange as smooth and problem free as possible.

Respuesta de Richer Sounds - Maidstone
The engineer who was so helpful and polite
He also told us in detail how to use the TV and recorder which when you are in your eighties is a very big help

Respuesta de Richer Sounds - Maidstone
As always excellent advice given by Jason at Maidstone branch

Respuesta de Richer Sounds - Maidstone
Superb service. Bought speakers over phone from maidstone branch. Really good deal. Fantastic customer service.

Respuesta de Richer Sounds - Maidstone
Excellent advice and customer service on the phone - very quick delivery

Respuesta de Richer Sounds - Maidstone
Great service.
Ordered my marantz CD player online, the process was really easy and straightforward.
Product arrived earlier than expected, which was great.
Sounds great, better than the Onkyo CD player I had before.
Very happy with my purchase.

Respuesta de Richer Sounds - Maidstone
I don’t replace my items on a regular basis but when I have too my first place to go is richer sounds at Maidstone. Once again excellent service and advise was given for my purchase

Respuesta de Richer Sounds - Maidstone
I just don't go anywhere else for any audio gear other than Richer Sounds. They genuinely seem to care and deliver quality and value. Very rare these days!
Thank you and don't change please!

Respuesta de Richer Sounds - Maidstone
Very efficient service. Delivered next day from ordering and on time.

Respuesta de Richer Sounds - Maidstone
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