Richer Sounds - Maidstone Opiniones 

2229
TrustScore: 5 sobre 5

4,9

17 Earl Street, ME14 1PL Maidstone, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2229)

24.227 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy shopping process

Easy shopping process. Good selection of televisions at competitive prices. Collected from store which was hassle free.

16 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great advice and service by the team in…

Great advice and service by the team in the Maidstone branch. Each of the advisors gave clear and unbiased information regarding my enquiry. Based on their advice I ended up purchasing a different tv to the one I planned to purchase!

14 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Very helpful and knowledable staff

Very helpful and knowledable staff more than happy to help me pick the ideal tv for my requirements. Would choose these over bigger stores like pc world/currys every time.

13 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent choice and great prices and…

Excellent choice and great prices and very knowledgeable staff. Richer sounds is the only place I will go to for proper hifi products.

12 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Personal touch

I have used Richer Sounds twice this year. Usually I buy from Amazon,but I wanted professional advice and knew Richer Sounds to be reliable,as my late brother always spoke highly of them.
On both occasions they were both friendly and knowledgeable. Items were dispatched promptly and had useful tracking/ delivery eta. Also prices came in under Amazon cost even though I was looking for service over price on both occasions. I am enjoying a vinyl revival like many at the moment and hope to upgrade turntable at a later date. Guess where I'll be shopping? Thanks Richer Sounds you didn't disappoint. 10/10

9 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Phillips Tina

Went in shop to view Phillips Tina but none in stock. Was told they could get one in so got phone call few days later to say it had arrived. System set up to listen to when I got there. Purchased system after demo and shop kept it until I had finished shopping elsewhere. Excellent service all round!

6 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

I always use Richer Sounds

I always use Richer Sounds. Their knowledge and expertise is amazing. I only use them. If I see something cheaper elsewhere they will always either match or help. I have been using Richer Sounds for over 7 years. Joe at Maidstone was so helpful and willing to give his opinion and go the extra mile. Thank you so much

6 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Easy

Easy. I couldn’t have done better. I spoke to Steve on the telephone the day before who was very helpful. I drove the 20 miles to Maidstone and foun Steve there in store . Lovely bloke, friendly not pushy and extremely knowledgeable.
I sold myself the idea to go for better speakers and a mini hifi system. I’m 79, fairly deaf but wanting to listen to my many CD’s … I have lived in musical silence for six years now.
But no more! Now I can grandad rock with the best of them !! Thanks Steve.

5 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Telephone order

Great to deal with. Excellent customer service.

4 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Fast efficient service

I ordered my TV via online sales on 03/02/26 & it arrived on 05/02/26, that’s what I call quick usually we wait a lot longer for deliveries due to the fact that we live in the Highlands. I found the whole experience from my initial phone call to the telesales to the delivery top class. The operator I spoke to was very knowledgeable & helpful. I have bought a few items from Richer Sound over the years both at their Liverpool store & on line & can’t fault the service, I would definitely recommend this company & will not hesitate to use them again in the future.

3 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

I found them to be friendly

I found them to be friendly, knowledgeable and totally accepting of my personal needs. I didn’t try to sell me something more expensive and they did tell me of things less expensive. I would definitely use them again.

2 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

The salesman in the shop was extremely…

The salesman in the shop was extremely helpful and very knowledgeable about the various types of TV and enable us to make the right choice of TV for us.

30 de enero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Staff in the Maidstone branch were very…

Staff in the Maidstone branch were very helpful to my Dad today & helped make sure he got exactly what he needed.

Thank you!

5 de febrero de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Maidstone

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Purchased a Samsung TV from Maidstone…

Purchased a Samsung TV from Maidstone branch.The person I delt with called Jay was so knowledgeable and helpful .I have used Richer Sounds before and will definitely buy again.Excellent service and the best prices

29 de enero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable…

Very helpful and knowledgeable assistant, answered all questions and demonstrated arrange of TVs. The installer recommended was also first class.

28 de enero de 2026
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Respuesta de Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Excellent customer service

I have been using Richer Sound in Maidstone for a couple of years now. The staff are always friendly and very knowledgeable, especially Ben the store manager. Products are dispatched quickly and at competitive prices.

2 de febrero de 2026
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Respuesta de Richer Sounds - Maidstone

Thank you for your wonderful feedback

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