Richer Sounds - Oxford Opiniones 

1752
TrustScore: 5 sobre 5

4,9

1 West Way, Botley Road, OX2 0JB Botley Road, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Made the initial inquiry over the phone so helpful and pleasant we could fo done the order over the phone but I really want to go and see sales person in Oxford. I went down there and it really warm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wonderful from start to finish! Great and friendly salesperson on the line, to a knowledgeable and patient installer. 5 year warranty is amazing too. Will visit again.

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido

  • 0333 900 0052

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1752)

24.376 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Simply the Best!

The staff were very curteous and accommodating. The purchase process was very simple and straight forward. It was the first time, I purchased from Richer Sounds (family members have always bought from RS) and I would be happy to purchase from them in all of my future electronic purchases. They have deals (including a guarantee) that can't be beaten. Highly Recommended!

8 de junio de 2026
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Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Fantastic Service from the Oxford Branch!

I always go to Kaz and the Oxford branch for TV/Sound as they are truly excellent, very helpful and a genuine decent bunch of people.

They've looked after me, my family members and many friends over the years - well priced and top notch advice.

19 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Always use Richer Sounds

Always use Richer Sounds. Helpful advice. Good prices. Pleasant staff to deal with. Highly recommended.

18 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Good knowledge

Good knowledge, recommendations and customer service.
We were offered a listening demo on the spot and all requirements were met

18 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Sorted out special order for B&W home…

Sorted out special order for B&W home cinema speaker stands with delivery even faster than expected.

1 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great staff and product

Great staff and product

12 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great traditional retail experience.

Called in late on a Tuesday and chatted with Damien who then the next day emailed me 3 alternative systems quotes based on good , better , best.
I decided that the better or best options were best suited to what I wanted and what I wanted to pay so made an appointment for the following week to come in for a demo.
This done I decided and the goods were ordered and I picked them up a couple of days later.
Various emails also answered very promptly.
Delighted with the system.
Damien was very personable , very efficient and good to chat with.
The whole experience was as good as I have experienced on any retail purchase if not better and felt in many ways traditional and old fashioned and all the better for this.
I had done my own research and the suggestions were closely matched.
Damien was happy to pre fit the banana plugs to the speaker cables for me which was also much appreciated.
To be honest for any future purchases or indeed upgrades I will go straight to RS.

12 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great service from Kaz and his Oxford…

Great service from Kaz and his Oxford team again.
I was waiting for an item to come back in stock, easy to complete over the phone, although I haven't picked it up yet, I'm sure it won't be a problem.

12 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

We were served by Ash who was fabulous

We were served by Ash who was fabulous. Took time to talk to us about what we were looking for. He was so knowledgeable and personable and we ended up buying a turntable that was less expensive than the one we initially planned to buy.

Thank you so much absolutely fabulous service.

11 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Service at store no complaints,very…

Service at store no complaints,very helpful,
Cant say the same for those setting up tv, did not read instructions and had to help them what to do.

10 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Superb service!

Kaz was brilliant with us. He price matched a television and was really helpful in arranging everything. A great service and we’ll definitely be back.

6 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

The go to shop for TV & HiFi

Richer Sounds has been my go to shop for TV and HiFi for some years now. The staff are always helpful and know their product. I wouldn’t go elsewhere.

11 de mayo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Rapid response

Responded rapidly to my email. Item ordered and delivered to the shop next day, notified immediately. Ready to pick up next day when I arrived. Friendly and polite staff.

8 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Amazing prices and amazing service.

Amazing prices and amazing service.
Richersounds most definitely go above and beyond when it comes to customer service. I would highly recommend them and I’ll definitely be using them again, a class retailer

4 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Just really easy to deal with the guys…

Just really easy to deal with the guys at Oxford

They are super helpful and very knowledgeable

2 de junio de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

After 17 years my Pioneer Kuro plasma…

After 17 years my Pioneer Kuro plasma TV finally packed up. So I needed a new TV, visited the Oxford branch of Richer Sounds on a Friday morning and after a good recommendation from Kas the manager, I ordered a new LG G6 TV.
Only available from their warehouse but by Saturday lunchtime I had a new TV delivered to my house👍

29 de mayo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

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