Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Ver más
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Consulta las opiniones de los clientes
Made the initial inquiry over the phone so helpful and pleasant we could fo done the order over the phone but I really want to go and see sales person in Oxford. I went down there and it really warm... Ver más
La empresa ha respondido
We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Ver más
La empresa ha respondido
I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido
- 0333 900 0052
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Radio and Compact Disc player.
I explained what the problem was. I and the salesman discussed the options for a repair but I decided to buy a replacement as suggested by the salesman,
My initial response is I am happy with my purchase.
R. Blackman.

Respuesta de Richer Sounds - Oxford
Fantastic product and excellent…
Fantastic product and excellent quality.
The price was just amazing!
Delivered the next day.

Respuesta de Richer Sounds - Oxford
Excellent customer service
Excellent customer service. Could not fault the enthusiasm for the Argon TT product. As a result I purchased some active speakers to accompany the turntable. Well done Ashley Oxford branch.

Respuesta de Richer Sounds - Oxford
Always worth talking with Richer Sounds
Having looked for buying advice from various online sources, I then did a price comparison with both High St and online retailers. I have previously bought goods from Richer Sounds and have valued their advice. My final call before choosing both the TV and where to buy from was to Richer Sounds to have a chat about the merits of 2 TVs. I got the opinion of the Store Manager (Kaz) and he reinforced my views to go for one over the other. No pressure was applied to make that choice and I valued his straight forward views. The decision was eventually made on price and, although not necessarily the cheapest place to buy, the candour of the staff member was enough to make my decision.

Respuesta de Richer Sounds - Oxford
The staff where amazing in the advice…
The staff where amazing in the advice offered and the products arrived very quickly.

Respuesta de Richer Sounds - Oxford
Great advice and expert knowledge
Great advice and you can tell the team have expert knowledge, will definitely be using again.

Respuesta de Richer Sounds - Oxford
Excellent
Efficient, friendly service inc necessary home visit, great price, even greater product.
Only minus: we were assured the sound bar would fit on our TV table but it doesn’t. But TV and Manhattan box are bliss!

Respuesta de Richer Sounds - Oxford
Excellence service from Matt at the…
Excellence service from Matt at the Oxford store. Thank you.

Respuesta de Richer Sounds - Oxford
I can not fault the staff at the Oxford…
I can not fault the staff at the Oxford branch they were very friendly helpful and professional they also knew their stuff about different tv and size etc I will recommend them to family and friends without hesitation also the manager Kass was very respectful not only to me but to his staff as well I could tell they are a very good team that work together

Respuesta de Richer Sounds - Oxford
Helpful staff
Order dispatched and arrived promptly; team was really helpful even when I put the wrong order details in

Respuesta de Richer Sounds - Oxford
Excellent, helpful service.
I recently made my first purchase from Richer Sounds in Oxford. The staff couldn’t have been more helpful and informative. Thank you so much to you all. You made the experience very memorable. I will certainly be back to buy more from you in future.

Respuesta de Richer Sounds - Oxford
Good advice
Good advice, good communication and prompt service, product lives up to expectations

Respuesta de Richer Sounds - Oxford
Kaz was really helpful
Kaz was really helpful, guided us to the right product for what we needed instead of a more expensive option.

Respuesta de Richer Sounds - Oxford
Fantastic service and excellent product…
Fantastic service and excellent product knowledge from Kaz

Respuesta de Richer Sounds - Oxford
What a great experience very…
What a great experience very accommodating very helpful soughted out a wonderful hi-fi for me thank you Damian and the team at Oxford

Respuesta de Richer Sounds - Oxford
Excellent quick and easy.
Very quick and easy.
Excellent company and an excellent UK made television.
(Cello TV).

Respuesta de Richer Sounds - Oxford
There were no problems
There were no problems. I have always found the Oxford branch to be helpful and, above all, honest. They are happy to avoid me having a wasted journey by paying for items up front over the phone (e.g. cables) and then putting the items to one side for me to pick up. Very useful.

Respuesta de Richer Sounds - Oxford
A Sound Effort
Great courtesy from Damien and the other members of the team in Oxford. He had provided a selection of options for me to listen to, did not try to upsell, but respected my budget, and we were able to come to a satisfactory conclusion. I had used Richer Sounds on a previous occasion and their service was as impressive in both instances. Very reasonably priced too. 10 out of 10

Respuesta de Richer Sounds - Oxford
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