We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Ver más
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We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Ver más
La empresa ha respondido
I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... Ver más
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Exceptional service provided by RS as always. I special ordered a Denafrips Hermes DDC which arrived well within the 4-6 weeks estimated delivery time. My purchase was made by ‘phone in a professional... Ver más
La empresa ha respondido
An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light di... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido
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Respuesta de Richer Sounds - Oxford
Easy to contact sales then specific store to enquire about clearance / open box product.
Clear & simple payment method, & quick delivery, well packaged.

Respuesta de Richer Sounds - Oxford
1. recommendation (5-star from a family member)
2. in-store demo room (Oxford UK)
3. talking through options with Ash: no pressure, options for higher/lower cost; we ended up with a higher cost pair of speakers, plus a soundbar.
4. Delivery of order, efficient and on time
5. recommendation of a separate installer (Jo) for TV/soundbar/sound system, who did an excellent job.
6. The Richer Sounds operation is clearly friendly and efficient in all departments. It's a pleasure to recommend RS and spread these positive feedback comments.

Respuesta de Richer Sounds - Oxford
An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light discount. Kept in touch all the way with deliveries and stock levels, and topped it off with ground breaking 6 year warranties. Cant think of anything to improve upon, and will certainly recommend them 👏😀

Respuesta de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford
Aside from having a relaxing and informed chat about all things hi fi, I was afforded a good deal on the turntable I was interested in. All very efficient and effective. Delivery was also a lot faster than expected, so all in, a great experience. Thank you Richer Sounds

Respuesta de Richer Sounds - Oxford
Very helpful with the product and kept informed when the delivery of my new television would be delivered.
Highly recommend

Respuesta de Richer Sounds - Oxford
No pressure selling.
A pleasant change to receive knowledgable,constructive advice.
We were dealt with by Kaz 10/10

Respuesta de Richer Sounds - Oxford
All the staff at the Oxford branch were friendly, helpful and knowledgable.

Respuesta de Richer Sounds - Oxford
I have bought quite a few things from Richer Sounds. My last purchase a LG TV which unfortunately developed a fault. They were very supportive in me getting a replacement, so once again top marks for price and customer support.

Respuesta de Richer Sounds - Oxford
Knowledgeable, helpful and no upselling. They listened to me and made suggestions suitable for my budget and needs.

Respuesta de Richer Sounds - Oxford
Oxford store is amazing. To be fair always has been.
The knowledge and support ive received is a rare thing and something that will ensure i come back in the future.
👍🏼

Respuesta de Richer Sounds - Oxford
Help and advice given by the gent that I spoke with - thank you. Price of item bought. Free delivery. Refundable insurance premium promise. Delivered the day after I ordered it. Nothing at all to moan about. Thanks to all concerned 👍

Respuesta de Richer Sounds - Oxford
My first Richer Sound experience was fantastic. Knowing exactly what I wanted, I could skip the store and order by phone. A helpful staff member provided all the information I needed. Three days later, I received a phone call saying the hifi was ready for collection. The collection was smooth and friendly. A knowledgeable staff member answered all my questions about hifi, especially since I’m a beginner and would love to spend a whole day there.
Regarding the Denon M41, it wasn’t bad but honestly, if I could choose again, I’d go for separate hifi panels like an amplifier, CD player and so on.
The speakers, Dali Oberon 1, were excellent. I’m very happy with them and wouldn’t change them.
I highly recommend this store in Oxford.
It was great meeting Damian or Paddy . You were served by Damian written in email but the guy in the store was Paddy.
Thanks a lot, I hope to visit again soon. But for the Marantz PM6007 to fully utilise the Dali Oberon 1, I’ll need to get a separate amplifier.

Respuesta de Richer Sounds - Oxford
The staff were very curteous and accommodating. The purchase process was very simple and straight forward. It was the first time, I purchased from Richer Sounds (family members have always bought from RS) and I would be happy to purchase from them in all of my future electronic purchases. They have deals (including a guarantee) that can't be beaten. Highly Recommended!

Respuesta de Richer Sounds - Oxford
I always go to Kaz and the Oxford branch for TV/Sound as they are truly excellent, very helpful and a genuine decent bunch of people.
They've looked after me, my family members and many friends over the years - well priced and top notch advice.

Respuesta de Richer Sounds - Oxford
You genuinely feel you can trust the advice given as you are dealing with experts that have a real passion and interest in Hifi.

Respuesta de Richer Sounds - Oxford
Always use Richer Sounds. Helpful advice. Good prices. Pleasant staff to deal with. Highly recommended.

Respuesta de Richer Sounds - Oxford
Good knowledge, recommendations and customer service.
We were offered a listening demo on the spot and all requirements were met

Respuesta de Richer Sounds - Oxford
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