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Robert Heath Heating Limited Opiniones 

16.893
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Didn’t get the gentleman’s name but he was most professional and helpful- checked boiler pressure, radiator and tap functionality, found a loose connection under boiler which was rectified instantly,... Ver más

Valorada con 1 estrellas sobre 5

I am completely appalled by the lack of duty of care shown by Robert Heath Heating. My central heating has broken down completely. Despite telling them that I am a vulnerable customer and have three... Ver más

Valorada con 5 estrellas sobre 5

I had a great experience with robert heath heating. They texted me to let me know that I was the next person to be attended to. And the operative takes me through all the steps of what he did as regar... Ver más

Valorada con 5 estrellas sobre 5

Professional experienced engineer- arrived on time & was very pleasant . He made sure all was correct before he left & we were more than pleased with his expertise. We would highly recommend the co... Ver más

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Información sobre la empresa

  1. Empresa de gas
  2. también en la categoría
  3. Contratista de sistemas de climatización
  4. Ingeniero electrotécnico

Escrito por la empresa

Robert Heath Heating is a leading provider of heating, hot water and electrical solutions for the social housing sector and private clients in the UK. We work closely with housing associations and local authorities to design, install, and maintain energy-efficient systems that ensure resident comfort and well-being. We believe everyone deserves a warm, comfortable, and safe home. We're committed to working with our partners to create sustainable communities where residents thrive.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

17 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 93% de las opiniones negativas

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4,4

Todas las opiniones

(16.893)

1591 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We have moved into a new house with an…

We have moved into a new house with an ASHP. Nicholas came to carry out the 1st service of the system. Arrived on time and was cheerful, polite and respectful of our property. He was very happy to explain what he was doing, the relevance of what he was finding (which was all very good) and gave advice when asked. Would certainly use again. Thank you Nicholas.

19 de octubre de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Office staff were great

Office staff were great
The engineer was also great

The time it took to get the engineer to us was almost 24 hours this is far to long it should be more like two hours

15 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very friendly and told us what they…

Very friendly and told us what they were doing step by step, came and done the job . Thank u for a good job 👍

16 de octubre de 2026
Opinión espontánea
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Respuesta de Robert Heath Heating Limited

Thank you so much for your lovely review! We are thrilled to hear that our engineer kept you fully informed and provided a friendly, professional service. We always strive to make our visits as smooth and transparent as possible. Thank you for choosing Robert Heath Heating, and do let us know if we can help with anything else in the future. Best regards, Steffan

Valorada con 5 estrellas sobre 5

Very Good

Very Good. Good guy

17 de octubre de 2026
Opinión espontánea
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Respuesta de Robert Heath Heating Limited

Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our team. Best regards, Jennifer

Valorada con 5 estrellas sobre 5

5 stars due to some good staff but not perfect

I gave Robert Heath Heating 5 stars on the basis of them having a very nice lady called Julie in their job booking team - Julie made special efforts to get our repairs back on track after some others in that same team had attempted to cancel the work at short notice - well done Julie.
Another driver to 5 stars was the fact that their engineers (2 different engineers involved in 2 separate visits to remedy a Mixergy cylinder issue) were both very affable and also very competent.
I must say that it would be nice if Robert Heath Heating could be so kind as to take include the date and time of their proposed visit in the text msg that they send with the booking reference, as a booking reference is intangible if it doesn’t include when the booking is for.

16 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer sevice

Great customer sevice, reassured me well thanks anil patel?

16 de octubre de 2026
Opinión espontánea
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Respuesta de Robert Heath Heating Limited

Thank you so much for your lovely review! We are thrilled to hear that Anil provided you with great customer service and helped put your mind at ease. I will be sure to pass your kind words on to him. Best regards, Jennifer

Valorada con 5 estrellas sobre 5

Never been let down

Never been let down. On time as always communication is excellent. Engineer polite and chatty

16 de octubre de 2026
Opinión espontánea
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Respuesta de Robert Heath Heating Limited

Thank you so much for your lovely feedback! We are thrilled to hear that you have consistently had such a positive experience with us and that our communication and timekeeping continue to hit the mark. It is also wonderful to hear that our engineer was polite and chatty during their visit. We truly appreciate your continued support and look forward to keeping you warm for many years to come. Best regards, Steffan

Valorada con 5 estrellas sobre 5

Professional experienced engineer-…

Professional experienced engineer- arrived on time & was very pleasant .
He made sure all was correct before he left & we were more than pleased with his expertise.
We would highly recommend the company- they were very good at keeping us in informed all the time throughout the job.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Robert Heath Heating Limited

Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a positive experience with our engineer and that you were impressed with his professionalism and expertise. It is also great to know that our communication kept you wellinformed throughout the process. We truly appreciate your kind recommendation and are delighted that you are more than pleased with our service. Best regards, Louise

Valorada con 5 estrellas sobre 5

The Robert Heath engineer was highly…

The Robert Heath engineer was highly skilled and very knowledgeable. He treated our heating as a complete system rather than a single broken part. Definitely recommend.

15 de octubre de 2026
Opinión espontánea
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Respuesta de Robert Heath Heating Limited

Thank you so much for your wonderful feedback. We are thrilled to hear that our engineer provided such a thorough and knowledgeable service. It's great to know your heating system is in top shape, and we truly appreciate your recommendation. Best regards, Elise

Valorada con 5 estrellas sobre 5

Great communication as always

Great communication as always. On time and work carried out well.

5 de octubre de 2026
Opinión espontánea
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Respuesta de Robert Heath Heating Limited

Thank you so much for your wonderful feedback. We are thrilled to hear that you experienced great communication and that our team arrived on time to carry out the work to a high standard. We truly appreciate your continued support. Best regards, Elise

Valorada con 5 estrellas sobre 5

An engineer called to service my Daikin…

An engineer called to service my Daikin Heat Pump through my service package. He was clear and courteous and the visit went quickly and efficiently. I was very happy with this member of staff and the work he did. I don’t think he actually worked for Robert Heath? May have been sub contracted by Daikin

15 de octubre de 2026
Opinión espontánea
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Respuesta de Robert Heath Heating Limited

Thank you so much for your wonderful review! We are delighted to hear that our engineer was clear, courteous, and carried out your heat pump service efficiently. Providing a pleasant experience for our customers is always our top priority, and it's lovely to know you were happy with the visit. Best regards, Louise

Valorada con 1 estrellas sobre 5

Un personal company

I am completely appalled by the lack of duty of care shown by Robert Heath Heating. My central heating has broken down completely. Despite telling them that I am a vulnerable customer and have three young children in the house, I have been left waiting for 10 days with no emergency resolution.
Because we have no heating and no stable hot water, I was told by their staff that my only option to bathe my children is to manually turn the boiler off and on at the mains switch every single time we need hot water. This is an unacceptable, stressful way to live, and it has left me deeply worried about my energy bills.
Leaving a vulnerable family with three young kids without working heating for over a week is completely neglectful. Their customer service has shown zero urgency or compassion. Do not use this company if you expect basic care or support for vulnerable people.

11 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Robert new what was wrong with straight away

Explain everything very well politely

14 de octubre de 2026
Opinión espontánea
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Respuesta de Robert Heath Heating Limited

Thank you so much for your wonderful feedback. We are thrilled to hear that you found our team member to be polite and that everything was explained clearly to you. Providing a helpful and friendly service is always our top priority. Best regards, Jennifer

Valorada con 5 estrellas sobre 5

Very polite

Very polite, efficient.
Helpful text to say when they would be attending.
No complaints

13 de octubre de 2026
Opinión espontánea
Logotipo de Robert Heath Heating Limited

Respuesta de Robert Heath Heating Limited

Thank you so much for your lovely review! We are delighted to hear that you found our team polite and efficient, and that our advance notifications were helpful. We always aim to provide a smooth and pleasant experience for our customers. Best regards, Kat

Valorada con 5 estrellas sobre 5

Excellent service!!

14 de octubre de 2026
Opinión espontánea
Logotipo de Robert Heath Heating Limited

Respuesta de Robert Heath Heating Limited

Thank you so much for your wonderful feedback! We are thrilled to hear that you were pleased with our service. We hope to work with you again in the future if you ever need us. Best regards, Kat

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