Didn’t get the gentleman’s name but he was most professional and helpful- checked boiler pressure, radiator and tap functionality, found a loose connection under boiler which was rectified instantly,... Ver más

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Consulta las opiniones de los clientes
I am completely appalled by the lack of duty of care shown by Robert Heath Heating. My central heating has broken down completely. Despite telling them that I am a vulnerable customer and have three... Ver más
I had a great experience with robert heath heating. They texted me to let me know that I was the next person to be attended to. And the operative takes me through all the steps of what he did as regar... Ver más
Professional experienced engineer- arrived on time & was very pleasant . He made sure all was correct before he left & we were more than pleased with his expertise. We would highly recommend the co... Ver más
La empresa ha respondido
Información sobre la empresa
- Empresa de gas
- también en la categoría
- Contratista de sistemas de climatización
- Ingeniero electrotécnico
Escrito por la empresa
Robert Heath Heating is a leading provider of heating, hot water and electrical solutions for the social housing sector and private clients in the UK. We work closely with housing associations and local authorities to design, install, and maintain energy-efficient systems that ensure resident comfort and well-being. We believe everyone deserves a warm, comfortable, and safe home. We're committed to working with our partners to create sustainable communities where residents thrive.
Información de contacto
264 Burlington Road, KT3 4NN, New Malden, Reino Unido
- 03330141000
- cs@robertheath.co.uk
- www.robertheath.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 93% de las opiniones negativas
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Bad repairs couldnt get hot water or…
Bad repairs couldnt get hot water or heating for more than a week and took 4 engineers to come.
We have moved into a new house with an…
We have moved into a new house with an ASHP. Nicholas came to carry out the 1st service of the system. Arrived on time and was cheerful, polite and respectful of our property. He was very happy to explain what he was doing, the relevance of what he was finding (which was all very good) and gave advice when asked. Would certainly use again. Thank you Nicholas.
Extremely professional
An extremely professional piece of work.
Excellent customer care by the engineer. I thoroughly recommend this company.
Office staff were great
Office staff were great
The engineer was also great
The time it took to get the engineer to us was almost 24 hours this is far to long it should be more like two hours
The company responds quick and adhere…quick service
The company responds quick and adhere to the date they promised doing their work,also they are perfect un their job.
Very friendly and told us what they…
Very friendly and told us what they were doing step by step, came and done the job . Thank u for a good job 👍

Respuesta de Robert Heath Heating Limited

Respuesta de Robert Heath Heating Limited
Very happy with service and help
Very happy with service and help
5 stars due to some good staff but not perfect
I gave Robert Heath Heating 5 stars on the basis of them having a very nice lady called Julie in their job booking team - Julie made special efforts to get our repairs back on track after some others in that same team had attempted to cancel the work at short notice - well done Julie.
Another driver to 5 stars was the fact that their engineers (2 different engineers involved in 2 separate visits to remedy a Mixergy cylinder issue) were both very affable and also very competent.
I must say that it would be nice if Robert Heath Heating could be so kind as to take include the date and time of their proposed visit in the text msg that they send with the booking reference, as a booking reference is intangible if it doesn’t include when the booking is for.
Great customer sevice
Great customer sevice, reassured me well thanks anil patel?

Respuesta de Robert Heath Heating Limited
Never been let down
Never been let down. On time as always communication is excellent. Engineer polite and chatty

Respuesta de Robert Heath Heating Limited
Professional experienced engineer-…
Professional experienced engineer- arrived on time & was very pleasant .
He made sure all was correct before he left & we were more than pleased with his expertise.
We would highly recommend the company- they were very good at keeping us in informed all the time throughout the job.

Respuesta de Robert Heath Heating Limited
The Robert Heath engineer was highly…
The Robert Heath engineer was highly skilled and very knowledgeable. He treated our heating as a complete system rather than a single broken part. Definitely recommend.

Respuesta de Robert Heath Heating Limited
Great communication as always
Great communication as always. On time and work carried out well.

Respuesta de Robert Heath Heating Limited
An engineer called to service my Daikin…
An engineer called to service my Daikin Heat Pump through my service package. He was clear and courteous and the visit went quickly and efficiently. I was very happy with this member of staff and the work he did. I don’t think he actually worked for Robert Heath? May have been sub contracted by Daikin

Respuesta de Robert Heath Heating Limited
Un personal company
I am completely appalled by the lack of duty of care shown by Robert Heath Heating. My central heating has broken down completely. Despite telling them that I am a vulnerable customer and have three young children in the house, I have been left waiting for 10 days with no emergency resolution.
Because we have no heating and no stable hot water, I was told by their staff that my only option to bathe my children is to manually turn the boiler off and on at the mains switch every single time we need hot water. This is an unacceptable, stressful way to live, and it has left me deeply worried about my energy bills.
Leaving a vulnerable family with three young kids without working heating for over a week is completely neglectful. Their customer service has shown zero urgency or compassion. Do not use this company if you expect basic care or support for vulnerable people.
Robert new what was wrong with straight away
Explain everything very well politely

Respuesta de Robert Heath Heating Limited
Very polite
Very polite, efficient.
Helpful text to say when they would be attending.
No complaints

Respuesta de Robert Heath Heating Limited
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