Ordered a Stompa single bed in white, which was much cheaper than on John Lewis. Bed arrived in 3 days. Good communication from delivery company. Good solid bed and easy to put together in a very smal... Ver más
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Consulta las opiniones de los clientes
Ordered a bed in March 2025 with a 3-6 week wait time. After 8 weeks, no bed and no communication from RTG. When I contacted them they had many excuses (manufacturing, supply etc, as per other user ex... Ver más
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UPDATE NOV 2024 - Bank issued refund and are pursuing Room to Grow for fraud. SCAM - DO NOT USE. All positive reviews are fake. DO NOT PLACE AN ORDER WITH THEM! Reported to tradi... Ver más
DO NOT USE! ordered and paid up front for expensive bunk bed. never arrived, kept sending holding (seemed automated) messages saying experiencing delays with suppliers. Months later never arrived.... Ver más
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Información sobre la empresa
Escrito por la empresa
The UK's leading on-line retailer of children's beds, furniture and accessories. Creating happy spaces for your child to grow, learn, develop and discover who they want to be. Our product experts will help you find the perfect bed and furniture, from bunk beds, midsleeper beds, high beds and storage beds.
Información de contacto
Merchants Quay, Ashley Lane, BD17 7DB, Shipley, Reino Unido
- 01943 660476
- hello@roomtogrow.co.uk
- www.roomtogrow.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Can you give zero stars??
Can you give zero stars??
I ordered a bed on the 8th August, they couldn’t fulfil the delivery, finally agreed to refund the money on the 29th October after so much chasing…..and still no money at the end of January even though I am chasing weekly!
What a sham and a disgrace of a company!!!!
And they have no contact number that they answer to speak to someone!

Respuesta de Room to Grow
estella high sleeper bed
We purchased the estella high sleeper for our son. Couldn’t be happier with it. Price was the best I found for something similar.
Quality is excellent whilst it’s still early days I think it should last many years.
Easy order process and organising delivery via a few emails was simple. Came on the day we agreed and taken by the delivery chaps straight upstairs for us.
Can’t grumble about a thing and would certainly recommend this particular bed, particularly if you need to create some more storage space

Respuesta de Room to Grow
No bed, no refund, no way of getting a response
EDIT: I still haven’t received the promised refund over two weeks later. Unable to get hold of them by phone. I gave them my details after this review and still nothing. Unacceptable.
Ordered a bed in October only to be told end of January (after much chasing) that there is a delay and they will refund me as requested.
They ignored many emails before I got a response from them. They don’t answer the phone and their voicemail is full. I will have to wait and see if I actually receive the refund, as others leaving a review here said theirs never came.
My mum and sister had positive experiences with this company 5 years ago but I have found them to be terrible. Not sure what’s happened but AVOID!

Respuesta de Room to Grow
Son loves his new bed so I’m equally as…
Son loves his new bed so I’m equally as pleased, good price and prompt service

Respuesta de Room to Grow
Everything arrived just as expected and…
Everything arrived just as expected and looks good once assembled . Good 👍

Respuesta de Room to Grow
Good experience
Surprised about some of these reviews as I had an excellent experience. My ordered arrived in the post 3 days after placing an order online. Super little item and arrived well in time for Christmas

Respuesta de Room to Grow
Awful experience DO NOT USE EVER
Awful experience DO NOT USE - I ordered a bed in September 2024 which did not meet its delivery as advertised! The delivery never came and there was no communication so I cancelled the delivery, they finally communicated and said they would refund! They refund has never been received! I am furious and will be going further with regards to this company!

Respuesta de Room to Grow
Buyer beware
We originally placed an order back in November 2024. There was a problem with Amazon Pay so Room to Grow stated if we were to reorder by a given date at the beginning of Dec delivery would be by Christmas. However, the company does not respond to emails or phone calls chasing a date. Buyer beware. We never received the bed and are now in dispute over the payment we made.

Respuesta de Room to Grow
Do not use this company!!
Do not use this company!!
I waited over 3 months for a single mattress but it never came so I cancelled the order. RTG then said my money has been refunded but unfortunately it never was.
I am now in the process of reporting this company to try and stop them doing this to more customers.
Please report to action fraud
Ordered bed and it never arrived. RTG claim it is delayed. Contacted them again, claim they can’t give a delivery date. Contacted my credit card company and put in a fraud inquiry and have my money back. Reported to action fraud today. Please, anyone who has ordered a bed and not had it delivered please contact action fraud and report this company Room To Grow / TCFC because they continue to market, continue to look like they are active but they are not. Many reports they are in liquidation. The more people that report this company the more chance we have to have justice and no more people lose out to this company. Please report them.

Respuesta de Room to Grow
My purchase
Easy order
Good value and delivered quickly
Lovely item which arrived in mint condition via Royal Mail

Respuesta de Room to Grow
Super little item
Super little item. Ordered with ease and delivered within a week. Thx

Respuesta de Room to Grow
Bedroom furniture
Good item and can’t fault a thing in terms of the product or service we received. Would return again

Respuesta de Room to Grow
No bed and no refund.
Ordered a bed back in July that was advertised as being in stock. Emailed after having heard nothing from them 2-3 weeks after initial order and was told that there was a delay with the stock and it wouldn’t be back in until September. September comes and goes. I email again and am told that it is in stock and delivery lead time is another 8-10 weeks. I have chased and chased since, finally cancelling the order at the end of November. Was told the refund policy is 14 days. Still yet to see it.
A suspicious flurry of positive reviews below.
Dreadful.
Lamp
Good looking lamp sent out v quickly and was a great last minute stocking filler
Love the bed I got from Room 2 grow.
Love the bed I got from Room 2 grow.
Good space saving and quality is decent too. Made it before Christmas and already feels like it we’ve had it for ages.
High Bed
Great item, good comms, friendly delivery drivers . Assembly took 3 hours but worth it to see my son’s face when he first saw his bedroom with his grown up bed. Recommend
Help
Help! Ordered a teepee for Christmas and it still hasn’t been delivered! Have emailed customer services but no response…
Excellent and quite cleverly made bed…
Excellent and quite cleverly made bed which has all the storage we were after. Arrived on time and quite attractive as shown online.
scam website
Really bad service .... the company went bankrupt ..... Will steal your money bank and amazon well aware of them. They make up their own reviews....
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