Room to Grow Opiniones 

I have ordered a bed 11 weeks ago, with no response from this company. I have tried calling - no answer. I’ve sent emails - no reply and their voicemail is full. Please can someone contact me and either send the bed I’ve ordered or refund my money. Order number: 1010421

I’m overall quite satisfied. Price was reasonable and the website is lovely with lots of options. Bed is exactly what I exacted and arrived in good condition. Building it was a real pain (as a single mum) but I got there in the end with help from a neighbour.

I have been quite happy since I have received my child’s bed. Delivery did take longer than it’s says on the website although it has been very much a worth while wait. Building it took my husband a few hours which is said he found quite easy. My son absolutely loves it. We have him set up now with his Xbox and PS5 in the desk area under the bed so he is very happy play games in his room. I thought the size of the bed is perfect and I think we have got decent value for our purchase so I would shop at room 2 grow again. Five stars

I alarm clocks I bought are very cute.
Arrived fast and a bargain price

Made for a good stocking filler

Pleased my order
Good items
Look great

Ordered a bed with a lead time, and week of estimated delivery following my enquiry about estimated delivery dates was told there was a further delay. Due to the timescale I opted for a refund. Despite emailing to advise on more than one occasion (being told each time it was being escalated and to expect the refund within a few working days) no refund has materialised some 3 months later. Hugely disappointed in the non existent customer service.

Edited to add that reply sent to the below request with delayed response back from RTG vague and unhelpful. Refund issued through bank. AVOID!

Easy online purchase

I have one of the small double beds as my daughter is 11 and I’m thinking ahead for when she hits those teen years.

Quality isn’t bad I like the storage under the bed and in the headboard section. Mattress is ok but could be firmer for my personal liking. The only thing about a smal double is finding bedding the same size so if u could do more small double bedding ie sheets and duvets that would be an idea

We got the house bed for our little girl and it’s a showstopper…a pain to build but really pleased with my choice as my daughter loves it xx

Ordered a bed for my son on 19th may 2024!

It is now 05/02/2025 and NO BED!

Iv chased and chased for a refund! fed up.

AVOID AT ALL COSTS!

I ordered a mattress on the 10th January - and nothing has turned up, it’s way over the delivery period advised. I have tired to get in contact with them 2 emails, the phone line doesn’t work and even tried on instagram. Reading the other reviews it looks like people are having a similar issue. I highly advise not to purchase from this company. If I could get in contact with someone I would ask for a refund or some clarification on when it is going to turn up. It’s really upsetting, they have taken money off me and my little boy doesn’t have a mattress for his bed.

I am editing my initial email as I wanted to reply to the response. It’s a generic response and I have received no contact and no email. I have put in a dispute with my bank. If you are a legitimate company please get back to my emails: order no. 1010623.
I strongly advise anyone else not to order from them.

Wishing I’d seen these reviews before purchasing. Similar to other customers, we bought a lovely bunk bed a few years ago and had a positive experience. I am guessing the business has changed hands because our recent experience has been horrendous. We purchased a mid-sleeper bed November 2024 and a few weeks later were told the payments provider had changed and they advised us to cancel the order, seek a refund, and re-purchase. This should have been a red flag but we genuinely believed them. We have not received our money back from the initial order and it took until yesterday for the second order to be fulfilled. Partway through constructing the bed, we discovered one of the main pieces was faulty and missing all of the pre-drilled holes for assembly. Three emails, one online bot message, and several failed phone calls later and nobody has bothered to acknowledge this massive inconvenience. We are now looking at several bits of wood and bolts and instructions and our hands are completely tied.

EVERYTHING IS OKAY

My wife and I are extremely pleased with our son’s new bed (as is our son).
I knocked a star off because delivery was a little late. However everything was corrected with a few emails back a forth between the company and the courier they use. Otherwise a splendid purchase which I would buy again.

We have previously bought a bed and no problems, and our boy loves it. We have ordered another high sleeper for our other son and till no sign after the time initially advised, nor any reply to emails and the phone line is not taking calls. We will cancel and seek a refund unless somebody can reassure us all is ok very soon. Reading the other 1 star reviews it seems we are not alone in this concern and it would be good to hear back please. ASAP. (Ordered by my wife Hannah Yarrow for your records).

Today (5/2/25) after many attempts for an update RTG have been in touch and say delivery 5 to 7 days. I'm glad we seem to be moving toward delivery and thanks for getting in touch. I look forward now to receiving the bed. Many thanks.

I ordered bedroom furniture over a month ago with a delivery estimate of 5–10 days, but I’ve received nothing. After emailing, I got an apology and was told the supplier had delays, pushing delivery to late January. While I understand delays happen, they should be communicated. Since then, I’ve sent two more emails and tried calling (no answer) but have had no response. Based on other reviews, is this a scam? I wish I had checked before ordering—the website seemed reputable. If I don’t receive a reply or my order soon, I’ll be filing a credit card dispute.

Rubbish company how can they get 5 star reviews
Not giving my money back,it’s been 3 months now
Whenever I asked for my refund they send me the same email ,I am sure written for everyone else,can someone guide me where we need to report them and get over money back.

The bed’s very cool indeed, my son has all his game stuff set up and it’s really like a mini room it’s self. Some extra storage is an add bonus but overall my wife and I really pleased. It’s was quite a bit of money but feel well get a lot of value from it.

Great looking and fantastic quality

Very happy 😃

Nice website and lovely products. I bought one of the mid sleeper range for our 6 year old girl . She loves it and keeps building dens in the space underneath.
Really impressed with everything we received and would happily buy something again