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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Would give them ten stars if I could. Best customer service. Communications, updates and speed if delivery is excellent. Moped is also very good. Unfortunately I didn't get the name of the customer se... Ver más

Valorada con 5 estrellas sobre 5

Wonderful moped. Good experience ordering my sons moped. My son chsnged hi minda about which one he wanted... twice 🤦‍♀️ i emailed customer services about changing our order and they were extremely n... Ver más

Valorada con 5 estrellas sobre 5

Order the Ninja 125 on Sunday night, It arrived Wednesday mid day so happy with that. The build quality is better then expected but for £2000 you expect decent. Once I've registered it and done about... Ver más

Valorada con 5 estrellas sobre 5

After researching for weeks, decided to take the plunge and ordered a python 125 online. Delivery was prompt and the scooter exceeded my expectations. Build quality is excellent. Been using it for foo... Ver más

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4,6

Excelente

TrustScore: 4.5 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(316)

71 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

10/10 service

From finding the moped on their site to having it delivered, the service was seamlessm

Arrived in pristine condition. Couldn't be happier with the moped 👌

4 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good company

Good company. Great choice.

Next day delivery which was an absolute bonus.

This was a present and such an absolutely delighted grandson.

Thank you for a perfect service.

1 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smashing scooter

Smashing scooter, good company.

Got a ninja scooter in Matt black. Been running it back and forth from north London to the city for the last 4 months. Look forward to the ride each day

Thank you for getting me off public transport! )

7 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and helpful

Early delivery 10am with a nice and helpful delivery driver, no issues with the scooter.

Very pleased with whole experience, friendly informative staff, good selection of scooters. I'm very pleased with my new purchase, I will definitely visit again and they come highly recommended.

14 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Right I'm back again with everything…

Right I'm back again with everything resolved with Direct Bikes over some minor issues with the Speedometer. They sent me a new one with no issues with the warranty. I've fixed the old one anyway it was just a sticky button. If the problems persist I'll put the new one on but it's fine right now. I've never purchased a motorbike this way before so I guess I was really not sure if it was a good idea. Firstly you need patience. You won't be riding it until DVLA approves the paperwork. Registration was actually quite easy, you just copy the information from the certificate of conformity onto the DVLA form once you receive it. That takes up to 7 days but if you don't get it email them and they will ensure that you do, so don't worry. Any questions you honestly can't answer leave blank. I enclosed a short letter with mine saying I'd done my best and DVLA issued the registration after 3 weeks. So it can be up to a month before you get it on the road. This isn't Direct Bikes fault or yours, it's just the way it is. Personally DVLA should provide an online service for this like they do with dealerships. Direct Bikes cuts out the dealers and saves you a fortune trust me.
Now to the bike. I have the 125cc Cruiser, and ride it everywhere and sometimes 50 miles and more in a day. The little engine is excellent and very reliable. It's had it's first service now already. I've no complaints at all.
I recommend the Cruiser. Top speed about 60 probably but I rarely go over 50. Around town its fantastic.

31 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic moped

Fantastic moped. I love it. Had for 3 months and use it all the time for work.

Low maintenance and no fuss moped which is great for me.

Great bit of kit!

21 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Thanks very much for selling me my lynx scooter.

They were the only company I found who could give me a delivery date. Turned up perfect. A lot better prices than I could find at my local scooter shop in Southampton.

Would definitely use again.

11 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Read all the reviews

I have been looking to buy a moped for my fiancé and I came across Direct Bikes. After looking at their site I found what seemed to be the Perfect machine, showed my fiancé and she loved the look of it, so I thought happy days so I clicked on the apply for finance went through all the rigmarole and clicked apply, what came up next was a really strange message saying something along the lines of "first stage complete please confirm the amount you would like to Borrow, however it would only allow me to type a max of £1000 and they wanted to charge 250% apr so I binned it and decided to come here and look at the reviews of the company.
at first glance I was impressed 86% 5 stars, so I decided to read them.
after reading for a while something seemed off, they all felt a bit false. I have heard of companies that will write reviews for other companies for a fee, im not saying that direct bikes have done this. But it all felt a bit off. So I decided to look at the one star reviews and although the percentage was low there were a lot of them more or less saying the same thing.
So why am I giving 5 stars, well its simple really, it asks to rate your experience and I have had a good experience, as I am no longer going to waste my money thanks to the reviews of the people here be they genuine or not.
I just want to ask the people who said the company was very helpful choosing a bike, exactly how they managed to speak to someone for help because I could not find a way to speak to someone.

15 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The 125cc python scooter is a terrific…

The 125cc python scooter is a terrific piece if kit. It is so much fun, so well designed and solid. Goes very fast. I use it to commute around 15 miles each day to and from work. No hesitations as a commuter. It handles rough road surfaces without a problem and is great in wet weather too.

Ace company and scooter!!!

12 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Received my 125 moped

Received my 125 moped. It is top notch. Good customer support. I really enjoy riding it. People think its great asking me often where I got it from. Thank you everyone at your company. Very happy 😊

12 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous team

Fabulous team. I am an experienced rider and thought I knew a lot about bikes. These guys are experts, they know their stuff. I used to own a vespa, the quality of their mopeds are better. Their parts and service back up is also spoy on. Would definitely buy again from them.

4 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent moped and arrived on time

Excellent moped and arrived on time. We took quite long deciding which moped we wanted for my son before we placed our order. They were very patient and explained everything to us.

Great company. Highly recommended.

Thanks guys.

20 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend. Nice selection of good quality 125s and at a good price.

Great advice guiding me through their selection of scooters. Very fast turn around.

Overall a very good scooter.

24 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great scooter

Great scooter, great service, unbeatable price.

They go the extra mile to help you. I wasn't able to be in all day and they arranged a delivery time slot for me.

My scooter was far better than the images online suggested and was really affordable. Overall very satisfied A+

15 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Buying your first moped can be both…

Buying your first moped can be both stressful and enjoyable. I did so much research and when I chose the one I wanted it at the right price. Time and time again they were the cheapest I could find. They were very knowledgable without being pushing. Always answered my questions fast. I decided to order a 125 Tommy. I very much liked the retro styling. Thereafter my order was placed I was kept informed at every stage of the process. Delivery was on time and dealt with by a professional friendly delivery driver. I was called a few days later to check I was happy with everything.

I would heartily recommend them to anyone interested in getting a bike to check out their website.

Many thanks for making my first moped buying so easy and fun.

Cheers guys.

28 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered my 125 Tommy and it arrived…

I ordered my 125 Tommy and it arrived promptly. Everything was straightforward and it was an excellent experience and service to use!

The driver who delivered the moped was very professional.

Amazing service, very good moped, would definitely use again and highly recommend to anyone looking for a moped. 5⭐

10 de septiembre de 2022
Opinión espontánea

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