Would give them ten stars if I could. Best customer service. Communications, updates and speed if delivery is excellent. Moped is also very good. Unfortunately I didn't get the name of the customer se... Ver más
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Consulta las opiniones de los clientes
Wonderful moped. Good experience ordering my sons moped. My son chsnged hi minda about which one he wanted... twice 🤦♀️ i emailed customer services about changing our order and they were extremely n... Ver más
Order the Ninja 125 on Sunday night, It arrived Wednesday mid day so happy with that. The build quality is better then expected but for £2000 you expect decent. Once I've registered it and done about... Ver más
After researching for weeks, decided to take the plunge and ordered a python 125 online. Delivery was prompt and the scooter exceeded my expectations. Build quality is excellent. Been using it for foo... Ver más
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Ha contestado el 100% de las opiniones negativas
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Amazing
I am 14 coming on 15 and wondering what requirements I'd need for a 50cc bike and direct bikes gave me all the information I needed to know to get permitted to ride a 50cc I will definitely come back to direct bikes once I have my CBT licence to buy a bike

Respuesta de Direct Bikes
Great company
Great company, always ready to help.
They made buying my first scooter easy and painless. The man who delivered the scooter was a true gent.
5 star service. Cheers!
Well bought a bike from these what can…
Well bought a bike from these what can I say the. Light was not working they replaced the hole unit no problem to them and vin cover missing they replaced straight away now the cover has come off that hides fluid got on to them sorted straight away can't fault you direct bikes keep up good work oh and my bike is amazing thanks would recommend these
Recently got 2 python scooters and the…
Recently got 2 python scooters and the service was outstanding. They were really patient explaining everything, we had loads of questions, back and fourth making our mind up. I gotta say they were fantastic 👍. Quality of scooters are very good. I will defo go back if we need more.
I bought a ninja scooter for my son's…
I bought a ninja scooter for my son's birthday and my son absolutely is in love. Worth every bit of money. Would highly recommend. They were so helpful and was quick on delivery.
After a lot of shopping around for a…
After a lot of shopping around for a reasonably priced moped and checking used market places I could not find a better deal. Delivered to me next day, we'll packaged. Very strong build and fast acceleration. Definitely great value for money.
Very nice moped
The communication from the company was brilliant with very fast delivery. Got viper moped in sale, was at a decent price and has good features. Runs well. I am very happy with it 5* 👌
They were incredibly helpful in…
They were incredibly helpful in answering my emails. The python scooter I bought is high quality and very comfortable to ride. Thank you again.
Great scooter 👍
Speedy delivery, excellent customer care, amazing price and scooter is top notch. My son loves it. Thank you everyone for making his day.
Perfect for daily commute
The delivery of my venon 125 scooter was fast and packaged perfectly. The scooter is very easy to set up and instructions are pretty clear.
I've been using the scooter for last month and its fantastic.Recommended!
DO NOT BUY from this company.
DO NOT BUY from this company.
we bought a bike from them around in may,later got stolen tried emailing direct bikes requesting parts,they’ve completely ignored us and slate you when you say anything negative on trust pilot its a disgrace all a big scam!
update.
the only thing you’ve gone out of your way to do is ignore us all we want is the parts and you’ve failed to do so, how you can run a business like that i do not know, customer service is shocking and the way you speak to people when they have something to say about the organisational skills of your business is also poor

Respuesta de Direct Bikes
The delivery was prompt and the ninja…
The delivery was prompt and the ninja scooter arrived in perfect condition. Every part of the scooter was well wrapped in foam to protect.
The scooter itself is fantastic and a joy to ride.
Absolutely amazing service throughout
Absolutely amazing service throughout, I was looking for a maxi scooter. Chose their 125 venom model and selectef Saturday delivery. no problem, turned up 10am. Arrived in perfect condition.
I can honestly say I am delighted with the scooter. It has everything I could ever want. Ride is fantastic and very fast. Bonus to have keyless start and alarm.
Would 100% recommend them.
Quick & easy
Quick and easy. Scooter came fully assembled, just had to get out of box. Customer service is really good which is very unusual nowadays. Have been using for 4 months now, very pleased with it.
Second scooter purchase
I have now bought my second scooter from them. Arrived next day in immaculate condition.
They are a jolly bunch, always happy to help with any questions I have. What I really like is that they stock all parts.
I rode my first 50cc scooter from them over 10,000 miles and only sold because I wanted a 125cc.
Look forward to many more miles on my new scooter. Best wishes.
Received my venom 125 this afternoon…
Received my venom 125 this afternoon and what a beast. Love the onboard radio!
The customer service I have received has been great and will recommend to others.
Thank you for all your help
Jack from the Wirral
Absolutely brilliant no hassle
Absolutely brilliant no hassle. When delivering the moped a pleasant young lad helped me and showed me around the moped. Very happy, amazing service and lovely looking moped.
Well done
Easy to find a moped on the website. Good price. Very easy purchase with Klarna.
Smooth delivery. Fab mopeds and second time I've bought from them 👍
Really impressed with scooter
Purchasing process was really straightforward. Delivery was easy to arrange, friendly staff. The scooter arrived spotless.
Very good, reasonable price for a decent scooter. Cheers!
Wonderful customer care
After buying a python scooter I received a call from a lovely lady asking me what day I wanted delivery. I was so excited for my scooter to arrive. Sure enough it turned exactly as planned. They followed up emailed me asking if I wanted any assistance. You can tell they are passionate about what they do. Very happy with everything. Great customer care which is so unusual nowadays. Thank you ☺️
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