I have been trying to return this dress due to it taking 2 months to deliver and very poor quality. I have been ignored multiple times to get returns policy and still had no reply. SCAM, do not use!!!... Ver más
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Consulta las opiniones de los clientes
Bad customer service with no reply to various constant forms of contact .only did when advised been in contact with trading standards. Refuse to refund postage paid although sent screenshot from tra... Ver más
La empresa ha respondido
I ordered a gym set for my daughter, because it was taking a little longer to be delivered I emailed to ask where it was (my fault, I didn’t read the expected delivery time) I was instantly replied... Ver más
La empresa ha respondido
Fabulous service My daughter had fallen in love with the natural fur short padka but the website was down. I sent an email to ask when the site would be relaunched and had the most wonderful customer... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa para mujeres
- también en la categoría
- Tienda de accesorios de moda
- Tienda de gafas de sol
- Tienda de ropa deportiva
- Tienda de trajes de baño
- Tienda de vestimenta deportiva
Escrito por la empresa
We are a mother and daughter duo based in the East End of London. The concept of Shaksboutique came to life as my daughter (Shakira) has an eye for fashion and experience in the modelling industry, whilst my (Alexandra’s) nurturing traits as well as interest and passion to encourage my children, in order for them to fulfil their dreams, created this beautiful business. Together we are a tag team supplying women of all ages with the latest fashion and trends, whether it be clothes or accessories, we aim to promote confidence, enhance outer beauty and provide comfortability, we have something for everyone.
Información de contacto
61 Bridge Street, HR5 3DJ, Kington, Reino Unido
- 07716 637685
- info@shaksboutique.co.uk
- www.shaksboutique.co.uk
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SCAMMMMMM
I have been trying to return this dress due to it taking 2 months to deliver and very poor quality. I have been ignored multiple times to get returns policy and still had no reply. SCAM, do not use!!!!
I still have not received the bag sent…
I still have not received the bag sent two emails and my daughter in law contacted you through face book, it had been sent to the wrong address you promised to send another one o if a week ago still nothing it's been nearly a month now disgusting service.
Very very long delivery
I would not purchase from them again. It took them long time to process and dispatch the parcel. I can not comment on the quantity as I still haven’t received the dress although I have ordered it a month and a half ago.
Quality and return process very poor
Could be quicker on delivery
Could be quicker on delivery, other wise no problems.

Respuesta de Shaksboutique
I haven’t received it
I haven’t received it and no one is answering me. I need this dress this week. They are ignoring my messages.
UPDATE: Answered after my trust pilot review saying they had emailed me back on the 14/2. Which didn’t happen as I didn’t email them with concerns until the 18/02. So a total lie.
DO NOT BUY FROM THIS BRAND - FRAUDULENT
The quality of their products are appalling. Customer service and communication is atrocious. When I requested a return for my clearly shipped from china, pimp looking long-line fur jacket, the owner of the brand blocked my email and another email I tried messaging them on. Clearly fraudulent and a money hungry brand.
Placed an order
Placed an order. Charged me twice. Sent an email to - info @ shaksboutique.co.uk - but the email bounced saying it does not exist. I am afraid this is a scam and my money is lost X 2.
The quality is not okay for the price
The quality is not okay for the price. Looks cheaper could be £50 not £160+
Absolutely perfect dress
Absolutely perfect dress! The quality exceeded all my expectations, and it looks stunning. The service was equally impressive—I requested delivery in time for my birthday, and it arrived right on schedule. Couldn’t be happier! Highly recommend!

Respuesta de Shaksboutique
Croc bag
Great product delay on delivery no fault of this company bur amazing customer service to rectify this problem

Respuesta de Shaksboutique
Rubber platform sliders
Firstly, I would like to say that the interface of this website is very easy to use.
I ordered the rubber platform sliders.
The slides came on time and they’re really comfortable!

Respuesta de Shaksboutique
The dress came and it was expensive and…
The dress came and it was expensive and unpractical. I returned the dress over two weeks ago hoping for a refund which I havnt received!!
Great customer service
Sadly the item I bought didn't suit but I had no problem returning it for a refund. Shaksboutique were very helpful and I received my refund quickly.

Respuesta de Shaksboutique
poor quality clothes and awful returns policy
Really poor quality clothes and awful returns policy where you aren’t guaranteed a refund. You have to email for the returns address (and wait a while for a reply), then pay packaging, then once they’ve received it they’ll decide if they deem it worthy of a refund but there’s absolutely no guarantee.

Respuesta de Shaksboutique
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