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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have been trying to return this dress due to it taking 2 months to deliver and very poor quality. I have been ignored multiple times to get returns policy and still had no reply. SCAM, do not use!!!... Ver más

Valorada con 1 estrellas sobre 5

Bad customer service with no reply to various constant forms of contact .only did when advised been in contact with trading standards. Refuse to refund postage paid although sent screenshot from tra... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a gym set for my daughter, because it was taking a little longer to be delivered I emailed to ask where it was (my fault, I didn’t read the expected delivery time) I was instantly replied... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fabulous service My daughter had fallen in love with the natural fur short padka but the website was down. I sent an email to ask when the site would be relaunched and had the most wonderful customer... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres
  2. también en la categoría
  3. Tienda de accesorios de moda
  4. Tienda de gafas de sol
  5. Tienda de ropa deportiva
  6. Tienda de trajes de baño
  7. Tienda de vestimenta deportiva

Escrito por la empresa

We are a mother and daughter duo based in the East End of London. The concept of Shaksboutique came to life as my daughter (Shakira) has an eye for fashion and experience in the modelling industry, whilst my (Alexandra’s) nurturing traits as well as interest and passion to encourage my children, in order for them to fulfil their dreams, created this beautiful business. Together we are a tag team supplying women of all ages with the latest fashion and trends, whether it be clothes or accessories, we aim to promote confidence, enhance outer beauty and provide comfortability, we have something for everyone.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

265 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(265)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

SCAMMMMMM

I have been trying to return this dress due to it taking 2 months to deliver and very poor quality. I have been ignored multiple times to get returns policy and still had no reply. SCAM, do not use!!!!

13 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I still have not received the bag sent…

I still have not received the bag sent two emails and my daughter in law contacted you through face book, it had been sent to the wrong address you promised to send another one o if a week ago still nothing it's been nearly a month now disgusting service.

24 de mayo de 2025
Valorada con 2 estrellas sobre 5

Very very long delivery

I would not purchase from them again. It took them long time to process and dispatch the parcel. I can not comment on the quantity as I still haven’t received the dress although I have ordered it a month and a half ago.

16 de mayo de 2025
Valorada con 4 estrellas sobre 5

Could be quicker on delivery

Could be quicker on delivery, other wise no problems.

21 de febrero de 2025
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hi Malcolm,

Thanks so much for taking the time to leave us a 4 star review! Your feedback is very much appreciated in order to continue improving our service. Glad you were satisfied with the dressing gown.

Have a blessed day - Annie@shaksboutique x

Valorada con 1 estrellas sobre 5

I haven’t received it

I haven’t received it and no one is answering me. I need this dress this week. They are ignoring my messages.
UPDATE: Answered after my trust pilot review saying they had emailed me back on the 14/2. Which didn’t happen as I didn’t email them with concerns until the 18/02. So a total lie.

12 de febrero de 2025
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS BRAND - FRAUDULENT

The quality of their products are appalling. Customer service and communication is atrocious. When I requested a return for my clearly shipped from china, pimp looking long-line fur jacket, the owner of the brand blocked my email and another email I tried messaging them on. Clearly fraudulent and a money hungry brand.

31 de diciembre de 2024
Valorada con 1 estrellas sobre 5

Placed an order

Placed an order. Charged me twice. Sent an email to - info @ shaksboutique.co.uk - but the email bounced saying it does not exist. I am afraid this is a scam and my money is lost X 2.

10 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Polite and courteous

Polite and courteous

10 de diciembre de 2024
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hi Mark,

Thank you so much for taking the time to leave us a 5 star review. We are so glad to hear you loved the customer service with SB! We hope to see you again in the near future.

Best Wishes!

Fr Annie@shaksboutique x

Valorada con 5 estrellas sobre 5

Great service

Great service

4 de diciembre de 2024
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hey Mike,

Thank you so much for taking the time to leave us a 5 star review. We are so glad to hear you loved the customer service with SB! The Faux Raccoon Fur Coat is one of our faves...so a very good choice!

Stay Blessed! - Fr. Annie@shaksboutique x

Valorada con 5 estrellas sobre 5

Absolutely perfect dress

Absolutely perfect dress! The quality exceeded all my expectations, and it looks stunning. The service was equally impressive—I requested delivery in time for my birthday, and it arrived right on schedule. Couldn’t be happier! Highly recommend!

10 de diciembre de 2024
Opinión espontánea
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hi Mariia,

Thank you so much for your lovely 5 star review. We’re so glad to hear you loved your Bandage Bodycon dress! Please make sure to keep an eye on our website for more gorgeous styles, as we add some new drops daily!

Best Wishes,

Fr. The Shaksboutique Team

Valorada con 5 estrellas sobre 5

Croc bag

Great product delay on delivery no fault of this company bur amazing customer service to rectify this problem

2 de octubre de 2024
Opinión espontánea
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hi Lorna,
Thank you so much for taking the time to leave us a 5 star review. We apologise for the delay in delivery from the courier, however, we’re so glad to hear you loved the customer service with SB! Make sure to keep an eye on our website as we drop more new styles and bags each week - Fr Team SB x

Valorada con 5 estrellas sobre 5

Quick turnaround

Quick turnaround. Cute outfit.

16 de agosto de 2024
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hey Shelley,

We appreciate your 5 star review and are so glad to hear you are happy with your Co-ord Set and Bag.

Kind Regards,
Annie@shaksboutique x

Valorada con 5 estrellas sobre 5

Rubber platform sliders

Firstly, I would like to say that the interface of this website is very easy to use.

I ordered the rubber platform sliders.
The slides came on time and they’re really comfortable!

27 de agosto de 2024
Opinión espontánea
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hi Brian,

Thank you so much for your 5 star review. We’re so glad to hear you are happy with your 'Platform Sliders'. You have been an amazing customer and we hope to see you visit our store again in the near future.

Have a blessed day - Annie@shaksboutique x

Valorada con 5 estrellas sobre 5

Fab leggings

Fab leggings, fit well, would recommend.

16 de julio de 2024
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hi Marianne,

Thank you so much for your lovely 5 star review. We’re so glad to hear you loved your leggings! Please make sure to keep an eye on our website for more gorgeous styles, as we add some new drops daily!

Best Wishes,

Fr. The Shaksboutique Team

Valorada con 5 estrellas sobre 5

Very happy with my dress

Very happy with my dress

3 de julio de 2024
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hi Denise,

Thank you so much for your 5 star review. We’re so glad to hear you are happy with your 'Ruched Turtleneck Bodycon Dress'. You have been an amazing customer and we hope to see you visit our store again in the near future.

Kind Regards,
Team SB x

Valorada con 5 estrellas sobre 5

Great customer service

Sadly the item I bought didn't suit but I had no problem returning it for a refund. Shaksboutique were very helpful and I received my refund quickly.

26 de junio de 2024
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hey Gippo,

Thank you so much for taking the time to leave positive feedback about the service you received from us.
We are so glad to hear that our team have provided the best possible service.
Best Wishes!

Team SB x

Valorada con 1 estrellas sobre 5

poor quality clothes and awful returns policy

Really poor quality clothes and awful returns policy where you aren’t guaranteed a refund. You have to email for the returns address (and wait a while for a reply), then pay packaging, then once they’ve received it they’ll decide if they deem it worthy of a refund but there’s absolutely no guarantee.

26 de junio de 2024
Logotipo de Shaksboutique

Respuesta de Shaksboutique

Hi Abell,

I am sorry to hear that you weren’t 100% satisfied with our service, and we appreciate all feedback to continue improving our service. Please get in touch with us if you need any further assistance, and we will try our very best to help you. - info@shaksboutique.co.uk

SB Team x

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