Ordered bulbs weeks ago for delivery mid September and still not arrived, sent message which has been ignored, very disappointing and have now ordered again elsewhere. Don’t hold out much hope of a re... Ver más
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Ordered over winter onion sets and garlic for September delivery, items delivered but received wrong varieties - red onions instead of brown. No response to emails about this, no customer service what... Ver más
Complete seed order delivered on time. Previous year's seeds supplied by this Company have always germinated very well. Only slight disappointment was with climbing borlotto beans which turned out t... Ver más
Bought several packs of seeds and none of them have produced what I expected. Rudbeckia seeds did germinate, but all failed to grow on beyond a tiny seedling. Passandra cucumbers growing way too big (... Ver más
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Toughball F1 seeds
Don’t like leaving poor reviews but they haven't bothered to reply to their website contact form.
Toughball onion seeds, use by year end 2028 (treated seeds that presumably are supposed to stay viable longer?), planted 96 seeds in two trays, all planted at the same time, the same compost and kept together in the same environment/temperatures. 21 growing well and now at the two leaf stage, no sign of any of the other 75. Will not be buying anything from Simplyseeds again.
Each year I get a problem with some of…
Each year I get a problem with some of the seeds - this year the mini pop corn was full size and the Candy Stripe Cosmos was not Candy Stripe probably Sonata.
POOR/ NON-EXISTANT CUSTOMER SERVICE
I have a problem with my orders, and I have emailed the Company several times. I receive an auto response each time advising someone will shortly be in touch. THEN NO CONTACT WHATSOEVER.
The only method of contacting them is through an on-line form. NO PHONE NUMBER!!!!!
Customer service would appear to be non-existant, which means I would not recommend dealing with this Company.
Wrong seeds
I brought tomato seeds in January the seed order was for beef ,and big mama. and what has grown is cherry tomato,s a whole season gone to waste.
Also the sweet peas did not germinate.
I will NOT be ordering again.
When I complained they did not bother to answer
Bought several packs of seeds and none…
Bought several packs of seeds and none of them have produced what I expected. Rudbeckia seeds did germinate, but all failed to grow on beyond a tiny seedling. Passandra cucumbers growing way too big (they are supposed to be a mini cucumber) and producing seeds - clearly not the real thing as they are an F1 hybrid which produce very few seeds. Lollo rosso seeds did germinate and grow on, but not usual growing habit, bolting while still young. I've never had them bolt before until they are past their best. they are renowned for being bolt resistant. I could go on...
I would offer zero stars if I could
I would offer zero stars if I could. When placing the order I failed to notice that the merchant program had entered my old address as the mailing address. I noticed about a minute later when I recieved my confirmation email.i immediately sent an email to them stating that I had given the wrong address and then supplied the correct one. No phone number is available to call them. I recieved no response to any of the half dozen emails I sent.
A week later and I recieved a reply to my email:
'As we dispatch same day we do rely on customers putting correct information in. Furthermore we do alas get many scam attempts involving the re-routing of items.'
I think that this is horrendous customer service and, quite honestly, reflects poor administration in the least. I told them as much and said that it was a shame as I had looked forward to ordering more products in the future. I stated that I would not l, now, given their poor response. I recieved a further email from the other owner:
'Good because I dont like wasting shipping to people who dont know theior
own address!'
There are so many different ways this could have been handled... I think they possibly chose the very last one most successful businesses would have.
I suppose next time I should read the reviews first. Seems customer service is not their greatest issue....
Ordered a variety of different seeds
Ordered a variety of different seeds, and out of 30-40 only 2 didn’t germinate. I’m pretty happy with that. Ordering was simple, delivered with no problems at all.
I have a thriving garden with strong plants. And considering this is my very first experience with growing anything, I’m more than happy with simply seed, and will probably be back for more next year.
Stay Away
Ordered seeds 1 month ago and have received nothing. Have emailed several times to no avail. Very over priced and would stay away.
I wish I’d read the reviews before I…
I wish I’d read the reviews before I wasted my time and money. Rubbish seeds that didn’t germinate.
RUBBISH
Bought these seeds and wish I hadn't bothered .poor germination on everything except beans and those look stunted. Have had to buy all new from another supplier and even though I'm playing catch up they have grown fast and well. Really poor communication with no reply to my emails .Do not waste your money or time ,they are a rip off
Absolute RUBBISH Zero stars
Warrants Zero stars, 3 packets of runner bean seeds, looked dusty and old, good seed compost and after a month nothing, all gone mouldy, only 2 had tried to sprout.
Would not buy again. I did a big order for free postage and realised left another packet of beans off, immediately after I ordered 1 packet of beans and cost 3.95 postage, despite trying to email to include in all the same order. No address or contact details. I have been growing veg for over 50yrs and never had such a bad load seeds, DONT waste money, buy from reputable seed companies!!!
Seeds very poor or no germination.
Seeds very poor or no germination.
I bought several packets of seeds and very few of them have germinated, despite year old seeds having a much higher germination rate in the same seed compost and watering conditions. I would avoid unless you want dissapointment.
Never againDebited my account after telling me the…
Debited my account after telling me the seeds ordered were no longer avalailable. Shouldn't have debited my account and still waiting over a week for reimbursement despite numerous emails
Well what can I say
Well what can I say, I contacted Simply to ask what what was acceptable failure rate for their onion sets were, I sent them a picture of all the other ones that were doing really well and our now in the ground, also a picture of the 20 ish or so that has not grown, They told me that I had a to heavy soil for them in my modules! I am 66 and have always started my onions of in compost in modules with no problem at all. They have completely blanked me and not even answered any of my emails. well done simply needless to say I will not be buying of you anymore. shocking service.
Shallots
Shallots just arrived excellent product good size bulbs excellent delivery service only took 2days for delivery thanks a lot same with the seed also came this week very quickly
My go to company for seeds
This has been my go to company for seeds since I tried them a few years ago. Plenty of varieties to choose from, easy to order, fast despatch, great quality and considerably cheaper than other brands I have tried previously. Highly recommended.
Very Pleased
Good quantity of seeds per pack for reasonable price. Great selection of varieties. Quick delivery. Good results when sown.
Happy customer!
Absolutely brilliant
Absolutely brilliant.
When I made the error of ordering onion and garlic sets early in the year and seeds at the same time, they split my order into two so that I could get the seeds earlier. Fantastic service. Fantastic product. Would 100% recommend.
Order No. SS211502
sent me an empty seed packet!!
sent me an empty seed packet!!! no response to my email querying this - so they've taken my money and not provided the goods. I'd avoid them.
Sugarsnap peas did not germinate
Sugarsnap peas did not germinate, nor one lot of runner beans. Climbing beans did not climb, but the dwarf ones did. Not for me again. Too random and wasted a lot of time.
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