Simplyseed Opiniones 

637
•
TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered bulbs weeks ago for delivery mid September and still not arrived, sent message which has been ignored, very disappointing and have now ordered again elsewhere. Don’t hold out much hope of a re... Ver más

Valorada con 1 estrellas sobre 5

Ordered over winter onion sets and garlic for September delivery, items delivered but received wrong varieties - red onions instead of brown. No response to emails about this, no customer service what... Ver más

Valorada con 5 estrellas sobre 5

Complete seed order delivered on time. Previous year's seeds supplied by this Company have always germinated very well. Only slight disappointment was with climbing borlotto beans which turned out t... Ver más

Valorada con 2 estrellas sobre 5

Bought several packs of seeds and none of them have produced what I expected. Rudbeckia seeds did germinate, but all failed to grow on beyond a tiny seedling. Passandra cucumbers growing way too big (... Ver más

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Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

637 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(637)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Company

I was thrilled when I came across this website despite all the negative reviews for this company I had a very positive experience for my first time purchasing from them so I brought 31 seed packets from them spent 39 pound which was fantastic.

I purchased on 4 july and my order arrived on 5 july all my seeds were there I had no extra charge the varieties of veg were perfect and I brought some i had never heard of before so overall seed varieties were great,delivery was fast, its budget friendly and would recommend to others and to newbie
Gardeners and will definitely be purchasing again from there 😊😊

4 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete rip off, cheaper seeds supplied

Complete rip off. Brought a certain tomato seed and a completely different grew. Emails ignored and now repirted to trading standards as I have the video of them being planted. Choose a real seed seller.

28 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgraceful

Disgraceful! I bought chillie and tomato seed last Feb.One of the tomato varieties must have come with a seed-borne virus, as plants soon started showing signs of infection, to the point of no return.All others were OK.
BUT, this wasn't the problem. I was curious to hear Simply Seeds' comments, but was distraught to find you can't phone them, only one of these stupid contact pages. Three attempts to send a message, and half an hour later, ( I'm not a good typist!), I still haven't made contact, because, probably, I wasn't able to provide the original order number. The "page" just kept ditching my lengthy messages whenever I tried to send them!I view this as a tactic to put people off from complaining.Whet the hell is wrong with a good old phone call?
Kevin Green

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've been buying seeds off this…

I've been buying seeds off this companie for a while now and have had no problem with them excellent value and very good germination at all times.
I like it when you buy the pellet seed they are in a plastic tube so they don't get crushed in the post.

13 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service highly recommended

Since the demise of Wilko for my seeds decided to use Simply Seeds. The order arrived promptly, well packaged and kept informed throughout the delivery process. Germination rate of seeds planted so far have been excellent. Highly recommend and will be using them again for my next order.

1 de marzo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Poor customer contact

Triedto contact them about an order that hadn't arrived. Uselessform on the website. Found a phone number buried in the terms and conditions, no answer, straight to answer machine. Left a message and got curt email saying it had been posted and delivered. Unlike any other company we had not been informed of posting, hence were not expecting something in our safeplace,
Update: whilst their communication could be better they have agreed to send the seed order which is very generous of them, given that it was 6 and 2 threes. Thank you simply seeds

9 de febrero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Been with Simply Seeds since the days…

Been with Simply Seeds since the days when their seeds arrived in plastic bags. Last two years seeds substituted without reason and no response to enquiry. Good range of seeds, germination rate and price.

19 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Turnaround!

After my last review and a complaint email sent to them I was sent a complimentary pack of the seed potatoes I originally wanted. I’m really pleased with their response to my contact and can’t thank them enough. Potatoes now planted and awaiting results!!

18 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyers Beware

I ordered a packet of Tomato seeds back in mid April & as yet i have not received my order i have emailed them & they have not bothered to reply & explain why my order has not been sent i also tried to call customer services but all i get is this number is not available so it looks as though they have kept my money. I would have preferred to give no stars. Buyers beware.

17 de abril de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor after sales service

Used them several times and always worked before but this is the first time something has gone wrong ( only 4 seeds when should have been 18) impossible to contact them really a great shame as easily rectified but now won’t use them again

19 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I placed an order with this company at…

I placed an order with this company at the beginning of this year, I know we have had a bank holiday because of Christmas but it is now 11th January and still saying pending. I have emailed the company three times, and still no reply, I have told them cancel the order and return my money and I will get elsewhere, but still nothing, avoid this company....

11 de enero de 2023
Opinión espontánea
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Respuesta de Simplyseed

Please contact us on our customer service email. I have searched and you have not placed an order with us from what we can see.

Valorada con 1 estrellas sobre 5

Placed an order 2 1/2 weeks ago

Placed an order 2 1/2 weeks ago. Hasn’t turned up and customer service don’t have a telephone number nor respond to emails. What sort of company doesn’t have a contact number ?…. Terrible. Avoid at all costs

29 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid This Dishonest Business

The most dishonest online business I've been unfortunate enough to use. I should have read the reviews on this site before ordering. I'm still waiting for my order of a few weeks ago for packs of seed and fertiliser, all supposedly in stock when I ordered.

My account still says 'order pending'. No phone number given on their webiste. No response to my two emails requesting a delivery date. So I've given up and started a credit card chargeback claim.

This business should not be allowed to take card payments. I hope the payment facility will be confiscated by Sage Pay in due course, as I can see from these reviews that a number of other customrs have experienced much the same appalling lack of service.

3 de octubre de 2022
Opinión espontánea

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