Sinclair Group Opiniones 

5548
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found the welcome at the MB dealership very welcoming.All the staff seem to be enjoying their work and this creates a good atmosphere. My sales executive Andy could not have been more patient and un... Ver más

Valorada con 5 estrellas sobre 5

My vehicle had to go into the garage at Sinclair Group due to a fleet recall issue that needed fixing. I waited whilst the work was completed. They also fixed a tyre pressure warning that had just pop... Ver más

Valorada con 5 estrellas sobre 5

Michael Green was exceptional! His product knowledge and patience really stood out as I was progressing through the selection and purchasing of my ID Buzz. I would really recommend Sinclair VW Van Cen... Ver más

Valorada con 4 estrellas sobre 5

Olivia was very pleasant and knowledgeable. We ended up buying a completely different car that better suited our needs. However the were a number of times that messages were not passed on and callback... Ver más

Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados
  3. Mantenimiento y reparación de automóviles
  4. Taller de chapa y pintura

Sobre Sinclair Group

Escrito por la empresa

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Información de contacto


4,8

Excelente

TrustScore: 5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 74% de las opiniones negativas

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4,8

Todas las opiniones

(5548)

2005 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service from Danielle

Excellent service from Danielle. Great communication at every stage.

2 de septiembre de 2026
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Respuesta de Sinclair Group

That's fantastic to hear! We always strive to provide top service with clear communication. Thank you for choosing us!
Kind regards,
Sinclair Group.

Valorada con 1 estrellas sobre 5

After choosing to buy an all electric we were in our own.

After choosing to buy an all electric car from these people was a pleasant experience to start.
In completion of the deal and walking out to our used EQB 250+.
A session on how the screen worked was more important than showing us how to actually plug up the car and charge it. Only 60% battery was on the car for our 1.15hr drive home.
So we were completely on our own from then on. Also we were told there was only one key but was reassured as it was a ex demo car the key was at the Bridgend garage. So another setback.
9 weeks we had to wait for he 2nd key to materialise after god knows how many inquiries from our part. Kaine who we purchased from never rang us once to see how we were getting in with the car and when we had to return to the garage to have to new key coded he never came to ask anything.
So from this experience we will not be returning to the Cardiff garage again.
Shocking experience.

17 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Service

I had a very positive experience with the Rob Edmunds. He was professional, helpful, and handled all our questions quickly and efficiently. The entire process was smooth and straightforward, with clear communication throughout. I would definitely recommend their service to anyone looking for a hassle-free experience when purchasing a Mercedes.

26 de agosto de 2026
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Respuesta de Sinclair Group

Thank you for your wonderful review, Siri.
We’re delighted to hear that Rob provided such a professional and helpful experience throughout your Mercedes-Benz purchase. It’s great to know that he answered your questions promptly, kept communication clear and made the entire process feel smooth and straightforward.
We’ll be sure to pass your kind comments on to Rob. Thank you for your recommendation, and we hope you enjoy every mile in your new Mercedes-Benz!
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Exceptional customer service!

As always, exceptional customer care at Sinclair Land Rover Hay on Wye.
Our Defender was booked in for service & an issue with one of the fobs. Courtesy vehicle, prompt resolution of the fob problem, all done in 24 hours & returned having had complimentary car wash.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Sinclair Group

Hi Cath, thank you for your kind words about our service at Sinclair Land Rover Hay on Wye. We are thrilled to hear that you had a great experience with our team and that we were able to resolve your fob issue promptly. We appreciate your loyalty and look forward to serving you again in the future!

Valorada con 4 estrellas sobre 5

Good service from the staff

27 de agosto de 2026
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Respuesta de Sinclair Group

Hello John,
Thank you for your kind words and this 4-star score following your recent visit to Sinclair Škoda Swansea!
Providing great service is our top priority and we are thrilled to hear that our staff met your expectations.
Thank you for choosing Sinclair Škoda, we appreciate your support and look forward to welcoming you back to our Swansea dealership again in the future.
Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

The Salesman was excellent and the car…

The Salesman was excellent and the car was great.

28 de agosto de 2026
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Respuesta de Sinclair Group

Thank you for your positive review! We strive to offer excellent service and quality vehicles to all of our customers. We are thrilled to hear that you had a great experience with our salesman and your car. We appreciate your business and hope to see you again in the future!
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Found the whole experience good

Found the whole experience good, very helpful finding us a used car and went into great detail with us on the cars background. The purchase was also very straightforward and time taken to explain the cars features.

26 de agosto de 2026
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Respuesta de Sinclair Group

Thank you for taking the time to share your positive experience with us, Mr Gilpin! We are thrilled to hear that you had a great experience purchasing a used car from us. We hope you enjoy your new car and look forward to seeing you again! Kind Regards, Sinclair Group

Valorada con 5 estrellas sobre 5

A very positive experience

I’ve used the Land Rover Hay on Wye dealership for 7/8 years since purchasing my LR Discovery Sport from them and have always received a polite and professional service from the staff there. I recently had a major service and repair done and Yaz and Angus were a pleasure to deal with and (as always) delightful, upbeat and kept me well informed of progress.

27 de agosto de 2026
Opinión espontánea
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Respuesta de Sinclair Group

Hi Laura, thank you for the kind words about our dealership and staff at Sinclair Land Rover Hay on Wye! We always strive to provide excellent service and are happy to hear that Yaz and Angus were able to assist you with your recent service and repairs. We truly appreciate your loyalty as a client for over 7 years. Thank you for choosing us as your trusted Land Rover dealership.

Valorada con 5 estrellas sobre 5

Excellent staff and service

Excellent staff and service. Well done first class experience.👍

27 de agosto de 2026
Opinión espontánea
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Respuesta de Sinclair Group

Hi Michael, thank you for the kind words! We are thrilled to hear that you had a first-class experience with our staff and service. It means the world to us that you recognised our hard work!

Best wishes,
Sinclair Land Rover Hay-on-Wye

Valorada con 5 estrellas sobre 5

Mike (sales) constantly kept me…

Mike (sales) constantly kept me informed as we moved through the purchase with both calls & emails. On collection day the car was beautifully prepped. Paperwork all very well explained & the handover process with a thorough explanation of the basic functions of the vehicle.

19 de agosto de 2026
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Respuesta de Sinclair Group

Hi Rob, thank you for the kind words, we're glad to hear that our team provided exceptional service throughout your car purchase. We aim to keep our clients informed and happy every step of the way. Enjoy your new car!

Best wishes,
Sinclair Land Rover Ludlow

Valorada con 5 estrellas sobre 5

First Class Service

From initial contact on the telephone both Tom and Jarrod treated us well, they were polite and knowledgeable. We were based in Cornwall and they were based in Port Talbot and once a deal had been agreed on the telephone we went to Port Talbot to test drive the vehicle in order to seal the deal. The car was ready for us when we arrived and we took it away with us after a detailed hand over

25 de agosto de 2026
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Respuesta de Sinclair Group

Thank you for your kind words! We are thrilled to hear that our team provided exceptional service and made the process easy for you. We pride ourselves on being knowledgeable and making sure our customers are well taken care of. Happy driving!
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Brilliant service 11/10

Brilliant service 11/10

20 de agosto de 2026
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Respuesta de Sinclair Group

Thank you so much for your glowing review! We are thrilled to hear that you had a brilliant experience with us. Our team always strives to exceed expectations and we are so grateful for your support. Cheers to many more 11/10 experiences!

Best wishes,
Sinclair Land Rover Swansea

Valorada con 5 estrellas sobre 5

Jess was fantastic at finding exactly…

Jess was fantastic at finding exactly what I was looking for in my purchase was always keeping me updated would definitely buy for her again Richard France

19 de agosto de 2026
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Respuesta de Sinclair Group

Thank you so much for the positive review, Richard! We are thrilled to hear that Jess was able to provide you with excellent service and find exactly what you were looking for. We would be more than happy to assist you with any future purchases, thank you for choosing Sinclair Land Rover Ludlow!

Valorada con 5 estrellas sobre 5

I could not believe how helpful the…

I could not believe how helpful the staff member called ALISHIA was throughout my visit . She was incredible printing out documents with images to determine what parts I had to order and all other helpful information . All the staff there were incredibly polite and welcoming 10/10 and much more . REGARDS COLIN AUDI A2

25 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve had my car for a couple of days…

I’ve had my car for a couple of days now and absolutely love it! Just the upgrade I was needing. Phill was absolutely wonderful and helped me out with everything I needed and getting the car I wanted, and was happy to answer all my questions. The whole process was super easy as well!

21 de agosto de 2026
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Respuesta de Sinclair Group

Thank you so much for the kind review! We are thrilled that you are loving your new car and had a positive experience with Phil. Our team prides themselves on making the car buying process easy and enjoyable. We appreciate your business!
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Made to feel welcome and great deal of…

Made to feel welcome and great deal of patience when i changed my mind about the car I chose.

23 de agosto de 2026
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Respuesta de Sinclair Group

Thank you for your kind words! We strive to make every customer feel welcome and are happy to accommodate any changes in your decision making. We appreciate your business and hope to see you again soon.
Kind regards,
Sinclair Group.

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