Skibro 

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Worked as Snowboard Instructor for SkiBro. Outstanding payment for lessons provided in March 2025. After the last email in May 2025 where I have been asked to be patient as the payment will arrive the... Ver más

Valorada con 1 estrellas sobre 5

I worked with their platform but never received payment. I've been waiting for payment since February 2024 - it's October 2025 and the company still hasn't paid the amount due. This is both outrageous... Ver más

Valorada con 5 estrellas sobre 5

Skibro was super easy to book and we had all the information we needed. Our instructor, Nico, in Meribel was fantastic. We were a mixed ability group of 5 people and he managed to make us each feel h... Ver más

Valorada con 5 estrellas sobre 5

Ronaldo was fabulous! A great instructor, very patient! It’s very frustrating when you try to always implement what you are being told but you don’t always get it right especially as an older skier! R... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de deportes de invierno

Información proporcionada por diversas fuentes externas

SkiBro is an app and website that allows skiers and snowboarders to choose and book their perfect instructor. Each instructor has a detailed bio, profile video, customer reviews and real-time pricing and availability.


Información de contacto

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Valorada con 5 estrellas sobre 5

Brilliant

Brilliant. The guys were so helpful

24 de diciembre de 2022
Opinión espontánea
Logotipo de Skibro

Respuesta de Skibro

Thanks for the kind review Howard

Valorada con 5 estrellas sobre 5

Everyone was so nice and helpful

Everyone was so nice and helpful. The kids had a wonderful experience and learned so much.

20 de diciembre de 2022
Opinión espontánea
Logotipo de Skibro

Respuesta de Skibro

Thanks Kris! Glad to hear the kids had such a great time

Valorada con 5 estrellas sobre 5

We were an hour late for our…

We were an hour late for our appointment having got lost, by virtue of skiing down to the wrong place and also as a result of one member of our party having had a fall on the way, but the ski instructor was incredibly patient and understanding, still giving us the full amount of time. Absolutely brilliant guy!

8 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ronaldo was fabulous!

Ronaldo was fabulous! A great instructor, very patient! It’s very frustrating when you try to always implement what you are being told but you don’t always get it right especially as an older skier! Ronaldo was constantly on top of my skiing and could always tell me what I was doing right and what I wasn’t (which was a lot!) by always giving me practical suggestion of how to improve! If only I could be as graceful as him! Thank you!! 🥰

8 de enero de 2023
Opinión espontánea
Logotipo de Skibro

Respuesta de Skibro

Thank you Nicola, we are so happy to hear you had a great time with Ronaldo!

Valorada con 5 estrellas sobre 5

Excellent service from Luke@SkiBro

Excellent service from Luke@SkiBro, we had 3 brilliant instructors for our week away in Les Arcs. One snow boarding and two ski instructors for our large group. Would definitely use again.

26 de diciembre de 2022
Opinión espontánea
Logotipo de Skibro

Respuesta de Skibro

Thank you for the kind review Sarah! We are so glad to hear you had a great time!

Valorada con 5 estrellas sobre 5

So helpful!

Really good communication throughout the whole process of booking private lessons and ski equipment for our recent trip to Italy. Always prompt responses to my endless queries!

10 de noviembre de 2022
Opinión espontánea
Logotipo de Skibro

Respuesta de Skibro

Thank you, we are happy to hear you had a great experience with SkiBro. We hope you had an awesome time in Italy!

Valorada con 5 estrellas sobre 5

10/10

Amazing customer service! Very friendly and helpful customer service team.

29 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Despite the hype, still not effective.

Tried booking through the website. Took several goes before I could get an account set up. Then it wouldn’t accept a booking despite trying multiple times on various browsers. By the time it started working, the instructor we wanted was booked up when we originally wanted him, and then declined the alternative requested. Possibly the most unstable website I’ve used for some time.

30 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not Flexible

We flew in from the states and the airlines lost our luggage. We did not have any ski gear. We arrived late to the hotel, and my lesson was at 9 am. I emailed SkiBro to see if I could reschedule my lesson, to allow me time to buy new ski gear. They were not understanding or accommodating. I booked my kids with SkiFamily, another ski school and they were helpful, understanding and accommodating. If you are looking for poor service and inflexibility then SkiBro is the way to go!

22 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Booking system worked great, received confirmation straight away and were able to meet with our instructor for a fantastic lesson. Much easier than the old fashioned booking through the schools. Would highly recommend!

26 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazingly helpful staff

The customer support staff were great and made it really easy for me to get my booking sorted for the busy Christmas weeks as everywhere else I looked was booked up.

15 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome booking experience

Awesome booking experience. Team of experts on hand to help answer all my questions. I needed a last minute lesson, and SkiBro helped me find the right one! Would definitely recommend!

26 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dreadful experience

Dreadful experience, booked lessons with them and money was taken. There was then no communication for three days while reservation sat in pending. FAQ said to leave it with them as they would be following up with school. Got to the day before and emailed to check on reservation status. Cue email from them saying reservation was cancelled and to wait up to 10 days for refund in the meantime we've had to shell out for replacement lessons and this completely destroyed the first day of our ski holiday as we couldn't book a lesson on such short notice. Avoid and go direct to ski schools.

19 de febrero de 2022
Opinión espontánea
Logotipo de Skibro

Respuesta de Skibro

Hi Skye,

Thank you for your feedback, we are so sorry to hear that your experience with our SkiBro has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you.
SkiBro is a booking platform for ski lessons and we endeavour to ensure that our partners keep their availability up to date. Our partners are ultimately responsible for selling services on our site and managing their own availability and bookings.
The past few weeks have been extremely busy with travel opening back up and the school holidays, meaning this period was especially challenging for some providers to keep on top of.
Last-minute bookings made during this time went very quickly and so there were occasions where bookings took longer to confirm and availability changed before providers were able to update their offering.

If a provider declines or cancels a booking, they are penalised in our system because we understand how frustrating it can be for customers like you who book a product to then be told it is unavailable. We always encourage providers to try and offer alternatives when this happens. I can see this provider offered an alternative and I’m sorry that they were unable to meet your needs on this occasion.
When given the opportunity we will always do our best to try and find alternative lessons. Again due to this being a peak week there were no alternatives outside of the offer possible.

Thanks again for sharing your feedback and challenging us to improve. While we’d love the opportunity to regain your confidence, we understand your frustrations.
My deepest apologies for any inconvenience and impact this may have caused on your trip.


All the best,
SkiBro

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