Sky Parking Services Opiniones 

234
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Transfer driver on arrival used mobile phone non hands free in early hours of the morning down country lanes. Found this very unprofessional and unsafe. Upon picking up it took 40 minutes and several... Ver más

Valorada con 4 estrellas sobre 5

Having used SP in the past we were more than happy with the service when going into booking this trip away I stupidly managed to book the wrong dates in the excitement of getting our upcoming hol... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Purchased a voucher via Groupon for Sky Parking Services - advert detailed can use at Prestwick airport. Tried to redeem voucher however no drop down for Prestwick airport - despite countless emails a... Ver más

Valorada con 5 estrellas sobre 5

I had made a booking for my son and his partner for a lounge at Heathrow. 4 days prior to them flying I realised I could not access a swathe of emails due to a computer issue. I emailed the helpdesk... Ver más

Información sobre la empresa

  1. Agencia de viajes
  2. Parking

Información proporcionada por diversas fuentes externas

We compare airport parking and lounges at all major UK airports.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

234 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(234)

12 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Awful customer service!

Had a Wowcher coupon to book a lounge at Gatwick airport. I had a couple of questions, and emailed them three times, which were all ignored. I then decided to go ahead and book the lounged anyway, to find that they didn’t offer any at the north terminal on the day I was flying, only one lounge at the south terminal was showing. Awful customer services and wouldn’t recommend

11 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Simply awful

Simply awful. Started off really well with a call that explained everything ... although I did wonder why its website was charging £180 for the stay plus an electric charge but when I spoke to them they quoted £80 plus an additional £40 for the charge! Perhaps this should have been a warning. The documentation I recieved stated to call them 15 minutes from the terminal. I was slightly early so phoned with a good 40 mins before my sat nav told me I was due to arrive.

I arrived and no sign. I waited, I called, I waited some more ... you get the picture. Several calls later and the guy turned up .. almost 30 mins later than we arranged. He blamed the traffic. Please note this as its a recuring theme!

On my arrival back I walked into a complete mess. I waited until i had collected my cases and then called (as instructed ... yep, I didn't learn from my earlier experience. You can guess the rest. No sign of them, several calls, waiting and further calls. All due to the unexpected traffic (again!).

It must have been almost an hr late when they finally turned up. I agree that the traffic at the short stay car park at Terminal 4 was very busy but if they are running a business (which they pointed out to me they were) then it doesnt take much understanding/common sense to look at the plan schedules and understand when the pinch points will be (I'm no expert but I would suggest they would be at a regular time each day) and take the appropriate actions.

Oh, and then I found out the £40 fee for the car charge was exclusive of VAT ... it would have been nice to have been told this when I agreed to the price.

The problem is that once you pay and arrive your stuck ... if they are late its tough .... be warned, dont use!

20 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't Use.

Purchased a voucher via Groupon for Sky Parking Services - advert detailed can use at Prestwick airport. Tried to redeem voucher however no drop down for Prestwick airport - despite countless emails and attempts to contact on my behalf they have not replied. Impossible to contact and reading through other reviews seems to be common occurance.Now going through Groupon to see if I can get a refund!!

30 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Took payment but didn't process the booking

Took payment but sent no booking confirmation. E-receipt had contact details for different company who could see the transaction but had none of my details.
All resolved but NOT through Sky Parking.

29 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t use

Tried to cancel my lounge booking as was no longer flying contacted via their web page and emailed tried calling but the message was always person your are calling is on another call. No response to any contact. DO NOT USE THUS COMPANY

7 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

CANT CONTACT

Booked for lounge access at Gatwick but accidentally typed the flight number wrong. Unsure if it would make any difference but I’m due to fly out Saturday and had no response back at all and I’m panicking😢 no way of getting hold of anyone at all.

5 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have tried contacting…

I have tried contacting skyparkingservices but the phone number you list is not in operation and I have tried to use their live chat but no luck and also emailed them but have not had a reply I am travelling on Sunday and purchased a groupon voucher for the lounge but cannot seem to book it

20 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have booked the lounge at Gatwick and…

I have booked the lounge at Gatwick and due to go away next week. Unfortunately our flight time has changed and therefore I need to amend the lounge time. I have contacted via the website contact page and sent emails but I am not getting any response. I can’t find a number on google anywhere to speak to anybody.

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Absolutely fantastic service and very reasonable. This is the first time we've parked at the airport and these guys made it so easy for us. We unfortunately over slept and were running very late and they were so calm and helpful. I can't remember the gentleman's name that took us to the airport but he was great and so was Andy who picked us up. Would highly recommend

25 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service on both to and from Airport ,Andy the driver provided excellent customer service.
Will use service again

24 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great budget meet and greet service

Great budget meet and greet service. We had to park at Heathrow terminal 3 and it was very easy and convenient. Both departure and arrival was quick and smooth and the communication from the company was excellent.

7 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great budget car park!

Second time this year using this car park service! Excellent service! Andy has been our airport pick up both times, bless him he is lovely and goes above and beyond to keep contact with you even when there's some delays, which is to be expected at peak times. Very happy with this car park 😊

6 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Left my car without damage on the…

Cowboys at Bristol Skypark
Left my car without damage on the 9/7/24 returned 4 days later to damage to my car which I spotted straight away, they completely denied it , if you don’t care for you cars and like paying for damage to your car these cowboys are the one for you

9 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Long transfer waits inbound and outbound

On our outbound flight, we were left waiting for 45 minutes after the agreed transfer time (this was at around 4am and we were left sitting in a pub car park). Directions to parking were very unclear. A guy arrived (after our pickup time had passed), and told us his driver would be there in 5 minutes - he turned up 45 minutes later, blaming traffic. Bus that collected us was rusty and dirty.

On return, we were told that the bus would be there in ten minutes. It arrived over an hour after we called them to tell them that we had cleared customs etc. The driver stopped to drop off a colleague on the way back to the car. We were not given an apology or explanation as to why it took so long to collect us.

Overall, it felt like a bunch of cowboys were running the show

Will not be using them again: I would rather pay the extra and use Silver Parking at the airport.

7 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

When dropped at airport told that we would be contacted on the day of our return, but if we need we could ring a mobile number , on return we hadn't had any contact so rang the mobile and main office number no answer for over an hour, we arrived back at 12 midnight eventually got through at 1-30am , when they arrived there was another couple who got on the transport , when I spoke to them they told me there flight had been delayed for an hour, so I'm assuming the company made us wait to pick them up the same time , then the driver gave a couple of other gents that frequented the public house that this company are base a lift . When leaving the airport car park the driver had to get out to pay the parking and was swearing be had to do so very very unprofessional , not a good service at all would not recommend this company

1 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Been awaiting a reply since the weekend…

Been awaiting a reply since the weekend to change vehicle information as my car has broken down. Emailed multiple times with no response and can’t get through to any phone numbers. We travel Sunday. If someone could get back to me ASAP!

3 de julio de 2024
Opinión espontánea

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