Smart Play Zone 

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I cannot thank them enough. We had a Mercedes childrens ride on car which needed a new control panel .Smart play zone offered advice and also found the exact match for our car which now works perfect... Ver más

Valorada con 5 estrellas sobre 5

Bought a Disney Pixars 'Car' ride on electronic car. Haven't set it up yet as its a Christmas present but delivery was perfect. It came the exact time it said it would on the dot. Good communication w... Ver más

Valorada con 5 estrellas sobre 5

I just bought my grandaughter the KTM 6v motorbike for her birthday and ive got to say that everyone who's seen it is really impressed. It really does look like the real thing. My grandaughter absol... Ver más

Valorada con 5 estrellas sobre 5

After being let down from another site i ordered a car from smart play zone just a couple days before my sons birthday, i rang them to ask them if it would arrive on time, they were Extremely friendly... Ver más

Información sobre la empresa

  1. Tienda de juguetes para niños
  2. Tienda de juegos

Escrito por la empresa

We are Online Retailer of Kids Toys of all ages. we specialise in Kids Ride on Cars, Quad and Bikes with 12v and 24 Power. Our Cars are genuine licensed by the brands like Mercedes, Audi, BMW, Lamborghini, Maserati, Land Rover etc. After Covid break SMARTPLAYZONE company is under new management and we personally take care of all dispatch and customer query. We have a warehouse 10000sq.ft and stock all items in UK. We also wholesale and distribute our stock to many toy resellers in UK. For any query please email us on sales@smartplayzone.com/ sales@smart-toys.net


Información de contacto

Todas las opiniones

(265)

1 opinión en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

baby's trike

To tell the truth I haven't opened it to put it together as it's for my grandson and it will have to be put together at there's so can't give you a review yet sorry.

5 de octubre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

12v BMW i8

Excellent service and a fantastic product. Received it the next day via free delivery.

1 de septiembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Ordered Kyootsi (Predatour) smart trike for delivery to NI.
Processed v quickly.
Excellent price - £60
Delivery to NI a bit pricey (£15) considering free to mainland, but speedy and reliable
Overall, efficient and trustworthy
Would recommend

30 de agosto de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be very careful if anything is wrong

I had the misfortune to buy an item from this supplier as it was the only place selling Fire Engines at the time.

Make sure you make yourself fully aware of your rights and their obligations as they seem to be completely oblivious at best, outright liars at worst.

I've had trading standards get involved, they've ignored them and I've had to take legal action to recover monies for not just the purchase, but for repair fees they told me to get and are now refusing to reimburse.

The most absurd thing of all is, they admit it's not fit for purpose and requires a full refund, but think as they've tried to repair (and failed, miserably), they shouldn't refund me now for the costs I've suffered because of them and they're wanting me to also foot the bill to return it to them again.

They tried that previously by telling me it was a "back to base warranty" which they reluctantly accepted wasn't true.

I can only assume their electrician's name is Frankenstein, it took 2 months from collection to returning and came back damaged and with a brand new fault...it didn't drive anymore and it wouldn't charge!

Take photos, keep correspondence and do your research to protect yourself from these people if anything goes awry.

Frustrating doesn't even begin to explain how it is to deal with them.

20 de agosto de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kids trike

Lovely trike made up with instruction a bit lost though endid up watching it on you tube

6 de agosto de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent customer service

I had a few issues with the car at first once spoke to customer service they got collection sorted and a new car sent out once we started building the car again found a part missing spoke to customer service again and next day the part came. We had some issues but all in all was very happy with the way they was resolved. 5 stars for customer service

1 de agosto de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good Service, Quick Delivery

Generally a good service. The only gripe I have is that they never answer the telephone so it is difficult to speak with them regarding any other parts or availability. The prices are reasonable and the postage was very prompt. I would recommend.

17 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good value for money

Seen these on other sites for ten to twenty pounds dearer, would definitely buy from smart play zone again. Trike was just what I was looking for my sons 1st birthday it looks smart and everyone says how nice it is.

13 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

brilliant

I bought the Audi R8 spyder for my little girl, she asolutely loved it. The car come already put together with little work need to make it complete. The car is a nice size and not too big. I was also was given brilliant customer service, they were quick and polite.

13 de julio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service!

Not only was smart play zone the cheapest around for the product but they shipped the item for free and I received it within 3 days. Completely satisfied with the experience and would definitely use again!

27 de junio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Car purchase

It was a pleasant experience easy purchase delivery was quick and product was great value thank you

22 de junio de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

I ordered an electric car for my 3 year old granddaughter, a Predatour 918 Style 12v Kids Electric Ride on Car with Remote - Pink.
To say she absolutely loves it is an understatement !
I ordered in the morning and received it the next day at 10.30 am !
The product is very well made and amazing value for money.
Well done to all at Smart Play Zone, great firm to deal with.
Many thanks.

16 de junio de 2015
Opinión espontánea

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